---
description: Learn more about Poli price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Poli Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/31002/customer-communications-management/software) > [Poli](/software/1084619/Poli)

# Poli

Canonical: https://www.capterra.com.au/software/1084619/Poli

> Poli is a platform for customer service and sales, managing communications on WhatsApp, Instagram, and Facebook Messenger.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Poli?

SMBs and sales/support teams using WhatsApp and social channels to centralize conversations, automate workflows, and sell with CRM, AI and reporting.

## About the vendor

- **Company**: Polichat

## Commercial Context

- **Pricing model**: Other (Free Trial)
- **Pricing Details**: Contact the supplier directly for pricing information.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, Portuguese, Spanish
- **Available Countries**: Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, French Guiana, Guyana, Mexico, Paraguay, Peru, Suriname, Uruguay, Venezuela

## Features

- CRM
- Chatbot
- Communication Management
- Interaction Tracking
- Multi-Channel Communication
- Multi-Language
- Reporting & Statistics
- Reporting/Analytics
- Workflow Management

## Integrations (14 total)

- ChatBot
- Chatbot
- Facebook Business Suite
- Instagantt
- Mercado Pago
- Messenger
- Messenger Bot
- RD Station
- WebChatAgent
- WebsiteChat
- WhatsApp
- WhatsApp Business API
- WhatsApp Business API
- Whatsapp CRM

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- Chat

## Category

- [Customer Communications Management Software](https://www.capterra.com.au/directory/31002/customer-communications-management/software)

## Related Categories

- [Customer Communications Management Software](https://www.capterra.com.au/directory/31002/customer-communications-management/software)
- [Conversational AI Platforms](https://www.capterra.com.au/directory/31596/conversational-ai-platform/software)
- [Sales Engagement Software](https://www.capterra.com.au/directory/32195/sales-engagement-platform/software)

## Alternatives

1. [Zoho Desk](https://www.capterra.com.au/software/169505/zoho-desk) — 4.5/5 (2211 reviews)
2. [Zendesk Suite](https://www.capterra.com.au/software/164283/zendesk) — 4.4/5 (4072 reviews)
3. [Text](https://www.capterra.com.au/software/1078275/Text-App) — 4.8/5 (5 reviews)
4. [Freshdesk](https://www.capterra.com.au/software/124981/freshdesk) — 4.5/5 (3408 reviews)
5. [WhatsApp](https://www.capterra.com.au/software/180345/whatsapp) — 4.7/5 (16296 reviews)

## Links

- [View on Capterra](https://www.capterra.com.au/software/1084619/Poli)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10035769/Poli/> |
| en-AE | <https://www.capterra.ae/software/1084619/Poli> |
| en-AU | <https://www.capterra.com.au/software/1084619/Poli> |
| en-CA | <https://www.capterra.ca/software/1084619/Poli> |
| en-GB | <https://www.capterra.co.uk/software/1084619/Poli> |
| en-IE | <https://www.capterra.ie/software/1084619/Poli> |
| en-IL | <https://www.capterra.co.il/software/1084619/Poli> |
| en-IN | <https://www.capterra.in/software/1084619/Poli> |
| en-NZ | <https://www.capterra.co.nz/software/1084619/Poli> |
| en-SG | <https://www.capterra.com.sg/software/1084619/Poli> |
| en-ZA | <https://www.capterra.co.za/software/1084619/Poli> |
| pt | <https://www.capterra.com.br/software/1084619/Poli> |
| pt-PT | <https://www.capterra.pt/software/1084619/Poli> |

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