---
description: Learn more about ChatGenius price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ChatGenius Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/31596/conversational-ai-platform/software) > [ChatGenius](/software/1083065/ChatGenius)

# ChatGenius

Canonical: https://www.capterra.com.au/software/1083065/ChatGenius

> AI chatbot for Facebook \&amp; Instagram that responds to customers 24/7, books appointments, and qualifies leads automatically.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses ChatGenius?

ChatGenius caters to content creators, marketing professionals, e-commerce brands, customer service teams, and growing brands using Facebook Messenger and Instagram.

## About the vendor

- **Company**: SumGeniusAI

## Commercial Context

- **Starting Price**: USD 29.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Arabic, Chinese, English, French, German, Hindi, Japanese, Korean, Russian, Spanish
- **Available Countries**: Angola, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Belgium, Bermuda, Bosnia and Herzegovina, Botswana, Brazil, Bulgaria, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia and 68 more

## Features

- Chatbot
- Live Chat
- Multi-Channel Communication
- Multi-Language
- Reporting/Analytics
- Speech Recognition

## Integrations (5 total)

- ChatGPT
- Google Calendar
- Instagram
- Messenger
- Twilio

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support

## Category

- [Conversational AI Platforms](https://www.capterra.com.au/directory/31596/conversational-ai-platform/software)

## Alternatives

1. [HappyFox Chatbot](https://www.capterra.com.au/software/201972/happyfox-chatbot) (0 reviews)
2. [Text](https://www.capterra.com.au/software/1078275/Text-App) — 4.8/5 (5 reviews)
3. [Fathom](https://www.capterra.com.au/software/1037530/fathom) — 5.0/5 (807 reviews)
4. [livepro](https://www.capterra.com.au/software/165150/livepro) — 4.8/5 (182 reviews)
5. [ChatBot](https://www.capterra.com.au/software/166420/chatbot) — 4.6/5 (66 reviews)

## Links

- [View on Capterra](https://www.capterra.com.au/software/1083065/ChatGenius)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10034735/ChatGenius/> |
| en-AE | <https://www.capterra.ae/software/1083065/ChatGenius> |
| en-AU | <https://www.capterra.com.au/software/1083065/ChatGenius> |
| en-CA | <https://www.capterra.ca/software/1083065/ChatGenius> |
| en-GB | <https://www.capterra.co.uk/software/1083065/ChatGenius> |
| en-IE | <https://www.capterra.ie/software/1083065/ChatGenius> |
| en-IL | <https://www.capterra.co.il/software/1083065/ChatGenius> |
| en-IN | <https://www.capterra.in/software/1083065/ChatGenius> |
| en-NZ | <https://www.capterra.co.nz/software/1083065/ChatGenius> |
| en-SG | <https://www.capterra.com.sg/software/1083065/ChatGenius> |
| en-ZA | <https://www.capterra.co.za/software/1083065/ChatGenius> |

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