---
description: Learn more about Sense price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Sense Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Contact Centre Quality Assurance Software](/directory/33415/contact-center-quality-assurance/software) > [Sense](/software/1082838/Sense)

# Sense

Canonical: https://www.capterra.com.au/software/1082838/Sense

> Sense is an AI platform for customer service that automates quality assurance, analyzes sentiment, and offers real-time coaching.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Sense?

Sense is designed for contact centers, sales operations, customer support environments, and service departments.

## About the vendor

- **Company**: SystemsX

## Commercial Context

- **Starting Price**: GBP 50.00
- **Pricing model**: Per User (Free Trial)
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United Kingdom

## Features

- Customer Experience Management
- Employee Coaching Tools
- Quality Management
- Reporting/Analytics

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support

## Category

- [Contact Centre Quality Assurance Software](https://www.capterra.com.au/directory/33415/contact-center-quality-assurance/software)

## Alternatives

1. [Zoho Desk](https://www.capterra.com.au/software/169505/zoho-desk) — 4.5/5 (2211 reviews)
2. [LiveAgent](https://www.capterra.com.au/software/102188/liveagent) — 4.7/5 (1753 reviews)
3. [Nextiva](https://www.capterra.com.au/software/175788/nextiva) — 4.6/5 (914 reviews)
4. [Talkdesk](https://www.capterra.com.au/software/132852/talkdesk) — 4.5/5 (732 reviews)
5. [CXone Mpower](https://www.capterra.com.au/software/134775/incontact-call-center-software) — 4.2/5 (581 reviews)

## Links

- [View on Capterra](https://www.capterra.com.au/software/1082838/Sense)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10034541/Sense/> |
| en-AE | <https://www.capterra.ae/software/1082838/Sense> |
| en-AU | <https://www.capterra.com.au/software/1082838/Sense> |
| en-CA | <https://www.capterra.ca/software/1082838/Sense> |
| en-GB | <https://www.capterra.co.uk/software/1082838/Sense> |
| en-IE | <https://www.capterra.ie/software/1082838/Sense> |
| en-IL | <https://www.capterra.co.il/software/1082838/Sense> |
| en-IN | <https://www.capterra.in/software/1082838/Sense> |
| en-NZ | <https://www.capterra.co.nz/software/1082838/Sense> |
| en-SG | <https://www.capterra.com.sg/software/1082838/Sense> |
| en-ZA | <https://www.capterra.co.za/software/1082838/Sense> |

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