---
description: Learn more about StepsAI price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: StepsAI Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Chatbot Software](/directory/32448/chatbot/software) > [StepsAI](/software/1082703/AIDE)

# StepsAI

Canonical: https://www.capterra.com.au/software/1082703/AIDE

> Cloud-based AI agent platform for customer sales and support across website, WhatsApp, Instagram, and Slack, with live chat handoff.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses StepsAI?

Businesses of all sizes, from solo founders and small online stores to mid-market and enterprise teams, across e-commerce, SaaS, healthcare, real estate, EdTech, and financial services.

## About the vendor

- **Company**: Steps AI

## Commercial Context

- **Starting Price**: USD 27.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: All plans include a 7-day free trial. No credit card required. Credits = AI responses to customers. Annual billing available at 20% off. Add-on credit packs available for any plan.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- AI/Machine Learning
- Automated Responses
- Chatbot
- Code-free Development
- Contextual Guidance
- Customer Support
- Customisable Branding
- Intent Recognition
- Lead Qualification
- Multi-Channel Communication
- Multi-Language
- Natural Language Processing
- Proactive Chat
- Sentiment Analysis
- Transcripts/Chat History

## Integrations (1 total)

- Zoho Social

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Chatbot Software](https://www.capterra.com.au/directory/32448/chatbot/software)

## Related Categories

- [Chatbot Software](https://www.capterra.com.au/directory/32448/chatbot/software)
- [AI Agents for Customer Support](https://www.capterra.com.au/directory/34696/ai-agents-for-customer-support/software)
- [Live Chat Software](https://www.capterra.com.au/directory/30797/live-chat/software)
- [Virtual Assistant Software](https://www.capterra.com.au/directory/33535/virtual-assistant/software)
- [Conversational AI Platforms](https://www.capterra.com.au/directory/31596/conversational-ai-platform/software)

## Alternatives

1. [Text](https://www.capterra.com.au/software/1078275/Text) — 4.7/5 (32 reviews)
2. [Tidio](https://www.capterra.com.au/software/144040/tidio-chat) — 4.7/5 (590 reviews)
3. [Sobot Nexus](https://www.capterra.com.au/software/1072329/Sobot) — 4.9/5 (118 reviews)
4. [Fin](https://www.capterra.com.au/software/1077853/Fin) — 4.6/5 (18 reviews)
5. [Ada](https://www.capterra.com.au/software/164470/ada-support) — 4.7/5 (15 reviews)

## Links

- [View on Capterra](https://www.capterra.com.au/software/1082703/AIDE)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10034446/AIDE/> |
| en-AE | <https://www.capterra.ae/software/1082703/AIDE> |
| en-AU | <https://www.capterra.com.au/software/1082703/AIDE> |
| en-CA | <https://www.capterra.ca/software/1082703/AIDE> |
| en-GB | <https://www.capterra.co.uk/software/1082703/AIDE> |
| en-IE | <https://www.capterra.ie/software/1082703/AIDE> |
| en-IL | <https://www.capterra.co.il/software/1082703/AIDE> |
| en-IN | <https://www.capterra.in/software/1082703/AIDE> |
| en-NZ | <https://www.capterra.co.nz/software/1082703/AIDE> |
| en-SG | <https://www.capterra.com.sg/software/1082703/AIDE> |
| en-ZA | <https://www.capterra.co.za/software/1082703/AIDE> |

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