---
description: Learn more about WhatsApp Business Suite price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: WhatsApp Business Suite Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Conversational Marketing Software](/directory/31562/conversational-marketing-platform/software) > [WhatsApp Business Suite](/software/1081341/WhatsApp-Business-Suite)

# WhatsApp Business Suite

Canonical: https://www.capterra.com.au/software/1081341/WhatsApp-Business-Suite

> WhatsApp Business Suite helps direct-to-consumer brands automate customer engagement, marketing, and commerce interactions.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## About the vendor

- **Company**: Traceroot Software Solutions

## Commercial Context

- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: India

## Support Options

- Knowledge Base

## Category

- [Conversational Marketing Software](https://www.capterra.com.au/directory/31562/conversational-marketing-platform/software)

## Alternatives

1. [Typeform](https://www.capterra.com.au/software/137289/typeform) — 4.7/5 (945 reviews)
2. [Text](https://www.capterra.com.au/software/1078275/Text-App) — 4.8/5 (5 reviews)
3. [Sinch Engage](https://www.capterra.com.au/software/187336/sinch-engage) — 4.4/5 (44 reviews)
4. [CTM](https://www.capterra.com.au/software/152004/call-tracking-software) — 4.6/5 (150 reviews)
5. [LiveAgent](https://www.capterra.com.au/software/102188/liveagent) — 4.7/5 (1753 reviews)

## Links

- [View on Capterra](https://www.capterra.com.au/software/1081341/WhatsApp-Business-Suite)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10033708/WhatsApp-Business-Suite/> |
| en-AE | <https://www.capterra.ae/software/1081341/WhatsApp-Business-Suite> |
| en-AU | <https://www.capterra.com.au/software/1081341/WhatsApp-Business-Suite> |
| en-CA | <https://www.capterra.ca/software/1081341/WhatsApp-Business-Suite> |
| en-GB | <https://www.capterra.co.uk/software/1081341/WhatsApp-Business-Suite> |
| en-IE | <https://www.capterra.ie/software/1081341/WhatsApp-Business-Suite> |
| en-IL | <https://www.capterra.co.il/software/1081341/WhatsApp-Business-Suite> |
| en-IN | <https://www.capterra.in/software/1081341/WhatsApp-Business-Suite> |
| en-NZ | <https://www.capterra.co.nz/software/1081341/WhatsApp-Business-Suite> |
| en-SG | <https://www.capterra.com.sg/software/1081341/WhatsApp-Business-Suite> |
| en-ZA | <https://www.capterra.co.za/software/1081341/WhatsApp-Business-Suite> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Australia","address":{"@type":"PostalAddress","addressLocality":"Sydney","addressRegion":"NSW","postalCode":"2060","streetAddress":"Level 18 40 Mount Street North Sydney NSW 2060 Australia"},"description":"Capterra Australia helps millions of people find the best business software with user reviews, ratings and price comparisons.","email":"info@capterra.com.au","url":"https://www.capterra.com.au/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.com.au/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/Capterra","https://www.linkedin.com/company/capterra/","https://www.youtube.com/channel/UCjRCDmEibpHwyX3m2b3y80w"]},{"name":"WhatsApp Business Suite","description":"WhatsApp Business Suite is a messaging platform that enables direct-to-consumer businesses to engage with customers through various communication tools. The software provides bulk messaging capabilities for targeted audience outreach, automated drip campaigns for timely customer interactions, and commerce features including product catalogs and payment processing functionality. WhatsApp Business Suite incorporates support management tools that handle customer inquiries through automated systems while maintaining personalized service. The platform includes order verification capabilities and cart recovery notifications to streamline purchasing processes. Additionally, the system integrates with Facebook family applications to create a connected business ecosystem for managing customer relationships across multiple channels.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/1bf7ef06-8a1f-44dd-a2b8-c71e1f1dad49.jpeg","url":"https://www.capterra.com.au/software/1081341/WhatsApp-Business-Suite","@id":"https://www.capterra.com.au/software/1081341/WhatsApp-Business-Suite#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"applicationCategory":"BusinessApplication","operatingSystem":"Cloud"},{"@id":"https://www.capterra.com.au/software/1081341/WhatsApp-Business-Suite#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is WhatsApp Business Suite?","@type":"Question","acceptedAnswer":{"text":"WhatsApp Business Suite is a messaging platform that enables direct-to-consumer businesses to engage with customers through various communication tools. The software provides bulk messaging capabilities for targeted audience outreach, automated drip campaigns for timely customer interactions, and commerce features including product catalogs and payment processing functionality. WhatsApp Business Suite incorporates support management tools that handle customer inquiries through automated systems while maintaining personalized service. The platform includes order verification capabilities and cart recovery notifications to streamline purchasing processes. Additionally, the system integrates with Facebook family applications to create a connected business ecosystem for managing customer relationships across multiple channels.","@type":"Answer"}}]},{"@id":"https://www.capterra.com.au/software/1081341/WhatsApp-Business-Suite#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Conversational Marketing Software","position":2,"item":"/directory/31562/conversational-marketing-platform/software","@type":"ListItem"},{"name":"WhatsApp Business Suite","position":3,"item":"/software/1081341/WhatsApp-Business-Suite","@type":"ListItem"}]}]}
</script>