---
description: Learn more about PulseAI360 price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: PulseAI360 Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Contact Centre Quality Assurance Software](/directory/33415/contact-center-quality-assurance/software) > [PulseAI360](/software/1077941/PulseAI360)

# PulseAI360

Canonical: https://www.capterra.com.au/software/1077941/PulseAI360

> Contact center QA tool that helps businesses analyze customer interactions, monitor agent performance and track sentiment trends.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Trellissoft

## Commercial Context

- **Target Audience**: 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Activity Dashboard
- Call Recording
- Customer Experience Management
- Employee Coaching Tools
- Feedback Management
- KPI Monitoring
- Multi-Channel Communication
- Multiple Scoring Models
- Quality Management
- Reporting/Analytics
- Third-Party Integrations

## Integrations (2 total)

- LiveVox
- Zoho CRM

## Support Options

- Email/Help Desk

## Category

- [Contact Centre Quality Assurance Software](https://www.capterra.com.au/directory/33415/contact-center-quality-assurance/software)

## Alternatives

1. [Leaptree Optimize](https://www.capterra.com.au/software/1075162/Leaptree-Optimize) — 4.8/5 (12 reviews)
2. [Playvox](https://www.capterra.com.au/software/164542/playvox) — 4.8/5 (109 reviews)
3. [VQ Online](https://www.capterra.com.au/software/1019817/vq-online) — 4.7/5 (18 reviews)
4. [Medallia Agent Connect](https://www.capterra.com.au/software/181460/stella-connect) — 4.9/5 (18 reviews)
5. [CXone Mpower](https://www.capterra.com.au/software/134775/incontact-call-center-software) — 4.2/5 (581 reviews)

## Links

- [View on Capterra](https://www.capterra.com.au/software/1077941/PulseAI360)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10031354/PulseAI360/> |
| en-AE | <https://www.capterra.ae/software/1077941/PulseAI360> |
| en-AU | <https://www.capterra.com.au/software/1077941/PulseAI360> |
| en-CA | <https://www.capterra.ca/software/1077941/PulseAI360> |
| en-GB | <https://www.capterra.co.uk/software/1077941/PulseAI360> |
| en-IE | <https://www.capterra.ie/software/1077941/PulseAI360> |
| en-IL | <https://www.capterra.co.il/software/1077941/PulseAI360> |
| en-IN | <https://www.capterra.in/software/1077941/PulseAI360> |
| en-NZ | <https://www.capterra.co.nz/software/1077941/PulseAI360> |
| en-SG | <https://www.capterra.com.sg/software/1077941/PulseAI360> |
| en-ZA | <https://www.capterra.co.za/software/1077941/PulseAI360> |

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