---
description: Learn more about EasyDesk price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: EasyDesk Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Customer Support Software](/directory/32315/customer-support/software) > [EasyDesk](/software/1077821/EasyDesk)

# EasyDesk

Canonical: https://www.capterra.com.au/software/1077821/EasyDesk

> Deliver 3X faster customer support with EasyDesk. Centralize emails, tickets \&amp; chat in one simple help desk. \[Get started Free\]
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses EasyDesk?

Customer Support Service&#10;Email Management&#10;Ticket Management&#10;Live Chat

## About the vendor

- **Company**: Gain Solutions

## Commercial Context

- **Starting Price**: USD 35.00
- **Pricing model**:  (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile)
- **Supported Languages**: English, Norwegian
- **Available Countries**: Norway

## Features

- Activity Dashboard
- Customer Database
- Email Management
- Knowledge Base Management
- Live Chat
- Macros/Templated Responses
- Multi-Channel Communication
- Prioritization
- Reporting/Analytics
- Self Service Portal
- Service Level Agreement (SLA) Management
- Workflow Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [Customer Support Software](https://www.capterra.com.au/directory/32315/customer-support/software)

## Related Categories

- [Customer Support Software](https://www.capterra.com.au/directory/32315/customer-support/software)
- [Help Desk Software](https://www.capterra.com.au/directory/30008/help-desk/software)

## Alternatives

1. [Zoho Desk](https://www.capterra.com.au/software/169505/zoho-desk) — 4.5/5 (2211 reviews)
2. [Zendesk Suite](https://www.capterra.com.au/software/164283/zendesk) — 4.4/5 (4072 reviews)
3. [Text](https://www.capterra.com.au/software/1078275/Text-App) — 4.8/5 (5 reviews)
4. [SparrowDesk](https://www.capterra.com.au/software/1080629/SparrowDesk) (0 reviews)
5. [Freshdesk](https://www.capterra.com.au/software/124981/freshdesk) — 4.5/5 (3408 reviews)

## Links

- [View on Capterra](https://www.capterra.com.au/software/1077821/EasyDesk)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10031235/EasyDesk/> |
| en-AE | <https://www.capterra.ae/software/1077821/EasyDesk> |
| en-AU | <https://www.capterra.com.au/software/1077821/EasyDesk> |
| en-CA | <https://www.capterra.ca/software/1077821/EasyDesk> |
| en-GB | <https://www.capterra.co.uk/software/1077821/EasyDesk> |
| en-IE | <https://www.capterra.ie/software/1077821/EasyDesk> |
| en-IL | <https://www.capterra.co.il/software/1077821/EasyDesk> |
| en-IN | <https://www.capterra.in/software/1077821/EasyDesk> |
| en-NZ | <https://www.capterra.co.nz/software/1077821/EasyDesk> |
| en-SG | <https://www.capterra.com.sg/software/1077821/EasyDesk> |
| en-ZA | <https://www.capterra.co.za/software/1077821/EasyDesk> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Australia","address":{"@type":"PostalAddress","addressLocality":"Sydney","addressRegion":"NSW","postalCode":"2060","streetAddress":"Level 18 40 Mount Street North Sydney NSW 2060 Australia"},"description":"Capterra Australia helps millions of people find the best business software with user reviews, ratings and price comparisons.","email":"info@capterra.com.au","url":"https://www.capterra.com.au/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.com.au/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/Capterra","https://www.linkedin.com/company/capterra/","https://www.youtube.com/channel/UCjRCDmEibpHwyX3m2b3y80w"]},{"name":"EasyDesk","description":"EasyDesk is a modern help desk and ticketing solution designed to streamline customer support and internal service requests. With features like automated ticket routing, SLA tracking, canned responses, and a live chat widget, EasyDesk helps teams resolve issues faster and more efficiently. Support customers via email, chat, and social media—all from a centralized dashboard. Empower users with a self-service knowledge base, manage feedback, and share product updates via a public roadmap and changelog. EasyDesk is easy to use, scalable for teams of any size, and perfect for startups, IT teams, SaaS businesses, and growing support teams. Try it free for 14 days—no credit card required.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/f574b509-eb46-467b-985a-327d933c1909.png","url":"https://www.capterra.com.au/software/1077821/EasyDesk","@id":"https://www.capterra.com.au/software/1077821/EasyDesk#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"applicationCategory":"BusinessApplication","offers":{"price":"35","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios"},{"@id":"https://www.capterra.com.au/software/1077821/EasyDesk#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is EasyDesk?","@type":"Question","acceptedAnswer":{"text":"EasyDesk is a modern help desk and ticketing solution designed to streamline customer support and internal service requests. With features like automated ticket routing, SLA tracking, canned responses, and a live chat widget, EasyDesk helps teams resolve issues faster and more efficiently. Support customers via email, chat, and social media—all from a centralized dashboard. Empower users with a self-service knowledge base, manage feedback, and share product updates via a public roadmap and changelog. EasyDesk is easy to use, scalable for teams of any size, and perfect for startups, IT teams, SaaS businesses, and growing support teams. Try it free for 14 days—no credit card required.","@type":"Answer"}},{"name":"Who Uses EasyDesk?","@type":"Question","acceptedAnswer":{"text":"Customer Support ServiceEmail ManagementTicket ManagementLive Chat","@type":"Answer"}}]},{"@id":"https://www.capterra.com.au/software/1077821/EasyDesk#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Support Software","position":2,"item":"/directory/32315/customer-support/software","@type":"ListItem"},{"name":"EasyDesk","position":3,"item":"/software/1077821/EasyDesk","@type":"ListItem"}]}]}
</script>
