---
description: Learn more about Emojot CXM price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Emojot CXM Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/30671/customer-experience/software) > [Emojot CXM](/software/1076965/Emojot-CXM)

# Emojot CXM

Canonical: https://www.capterra.com.au/software/1076965/Emojot-CXM

> Emojot is customer experience management software that collects feedback and delivers real-time insights for swift issue resolution.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses Emojot CXM?

Small and medium-sized enterprises (SMEs) \&amp; Industries with a strong focus on customer centricity, such as retail, hospitality, healthcare, finance, and telecommunications.

## About the vendor

- **Company**: Emojot
- **Location**: San Jose, US
- **Founded**: 2015

## Commercial Context

- **Starting Price**: USD 50.00
- **Pricing model**: Other
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Dashboard
- Data Visualization
- Feedback Management
- Multi-Channel Data Collection

## Support Options

- Email/Help Desk

## Category

- [Customer Experience Software](https://www.capterra.com.au/directory/30671/customer-experience/software)

## Alternatives

1. [Zoho CRM Plus](https://www.capterra.com.au/software/182207/zoho-crmplus) — 4.4/5 (71 reviews)
2. [Zoho CRM](https://www.capterra.com.au/software/155928/zoho-crm) — 4.3/5 (6964 reviews)
3. [Zoho Desk](https://www.capterra.com.au/software/169505/zoho-desk) — 4.5/5 (2211 reviews)
4. [Zendesk Suite](https://www.capterra.com.au/software/164283/zendesk) — 4.4/5 (4072 reviews)
5. [SurveySparrow](https://www.capterra.com.au/software/168823/surveysparrow) — 4.4/5 (121 reviews)

## Links

- [View on Capterra](https://www.capterra.com.au/software/1076965/Emojot-CXM)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10030368/Emojot-CXM/> |
| en-AE | <https://www.capterra.ae/software/1076965/Emojot-CXM> |
| en-AU | <https://www.capterra.com.au/software/1076965/Emojot-CXM> |
| en-CA | <https://www.capterra.ca/software/1076965/Emojot-CXM> |
| en-GB | <https://www.capterra.co.uk/software/1076965/Emojot-CXM> |
| en-IE | <https://www.capterra.ie/software/1076965/Emojot-CXM> |
| en-IL | <https://www.capterra.co.il/software/1076965/Emojot-CXM> |
| en-IN | <https://www.capterra.in/software/1076965/Emojot-CXM> |
| en-NZ | <https://www.capterra.co.nz/software/1076965/Emojot-CXM> |
| en-SG | <https://www.capterra.com.sg/software/1076965/Emojot-CXM> |
| en-ZA | <https://www.capterra.co.za/software/1076965/Emojot-CXM> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Australia","address":{"@type":"PostalAddress","addressLocality":"Sydney","addressRegion":"NSW","postalCode":"2060","streetAddress":"Level 18 40 Mount Street North Sydney NSW 2060 Australia"},"description":"Capterra Australia helps millions of people find the best business software with user reviews, ratings and price comparisons.","email":"info@capterra.com.au","url":"https://www.capterra.com.au/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.com.au/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/Capterra","https://www.linkedin.com/company/capterra/","https://www.youtube.com/channel/UCjRCDmEibpHwyX3m2b3y80w"]},{"name":"Emojot CXM","description":"Emojot is a customer experience management software that collects and analyzes customer feedback through interactive surveys. The platform features Emotion Sensors for omnichannel feedback collection, AI-powered analytics that deliver real-time alerts for issue resolution, and customizable feedback forms that maintain brand consistency across touchpoints. The CXM Sentiment Navigator interprets feedback data, analyzing NPS, CSAT, and sentiment trends to help organizations enhance their service delivery. The software identifies patterns in customer interactions, detects potential dissatisfaction, and categorizes issues for appropriate escalation, enabling businesses to address concerns before they escalate. The platform also includes automated sentiment analysis capabilities that assist organizations in personalizing their responses to customer feedback.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/260855d3-9698-49a9-8ea4-c3f0b9e54e1f.png","url":"https://www.capterra.com.au/software/1076965/Emojot-CXM","@id":"https://www.capterra.com.au/software/1076965/Emojot-CXM#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"applicationCategory":"BusinessApplication","offers":{"price":"50","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@id":"https://www.capterra.com.au/software/1076965/Emojot-CXM#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is Emojot CXM?","@type":"Question","acceptedAnswer":{"text":"Emojot is a customer experience management software that collects and analyzes customer feedback through interactive surveys. The platform features Emotion Sensors for omnichannel feedback collection, AI-powered analytics that deliver real-time alerts for issue resolution, and customizable feedback forms that maintain brand consistency across touchpoints. The CXM Sentiment Navigator interprets feedback data, analyzing NPS, CSAT, and sentiment trends to help organizations enhance their service delivery. The software identifies patterns in customer interactions, detects potential dissatisfaction, and categorizes issues for appropriate escalation, enabling businesses to address concerns before they escalate. The platform also includes automated sentiment analysis capabilities that assist organizations in personalizing their responses to customer feedback.","@type":"Answer"}},{"name":"Who Uses Emojot CXM?","@type":"Question","acceptedAnswer":{"text":"Small and medium-sized enterprises (SMEs) & Industries with a strong focus on customer centricity, such as retail, hospitality, healthcare, finance, and telecommunications.","@type":"Answer"}}]},{"@id":"https://www.capterra.com.au/software/1076965/Emojot-CXM#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Experience Software","position":2,"item":"/directory/30671/customer-experience/software","@type":"ListItem"},{"name":"Emojot CXM","position":3,"item":"/software/1076965/Emojot-CXM","@type":"ListItem"}]}]}
</script>
