---
description: Learn more about CallGrid price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: CallGrid Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Call Tracking Software](/directory/30901/call-tracking/software) > [CallGrid](/software/1076860/CallGrid)

# CallGrid

Canonical: https://www.capterra.com.au/software/1076860/CallGrid

> CallGrid is a call tracking and analytics software that routes calls and delivers insights from customer interactions.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## About the vendor

- **Company**: CallGrid

## Commercial Context

- **Starting Price**: USD 99.00
- **Pricing model**: Usage Based
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Call Routing
- Caller ID

## Support Options

- Email/Help Desk

## Category

- [Call Tracking Software](https://www.capterra.com.au/directory/30901/call-tracking/software)

## Alternatives

1. [CTM](https://www.capterra.com.au/software/152004/call-tracking-software) — 4.6/5 (150 reviews)
2. [800.com](https://www.capterra.com.au/software/208208/800-com) — 4.7/5 (315 reviews)
3. [Nextiva](https://www.capterra.com.au/software/175788/nextiva) — 4.6/5 (914 reviews)
4. [Car Wars](https://www.capterra.com.au/software/1035643/car-wars) — 4.9/5 (29 reviews)
5. [smrtPhone](https://www.capterra.com.au/software/1032805/smrtphone) — 4.7/5 (67 reviews)

## Links

- [View on Capterra](https://www.capterra.com.au/software/1076860/CallGrid)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10030263/CallGrid/> |
| en-AE | <https://www.capterra.ae/software/1076860/CallGrid> |
| en-AU | <https://www.capterra.com.au/software/1076860/CallGrid> |
| en-CA | <https://www.capterra.ca/software/1076860/CallGrid> |
| en-GB | <https://www.capterra.co.uk/software/1076860/CallGrid> |
| en-IE | <https://www.capterra.ie/software/1076860/CallGrid> |
| en-IL | <https://www.capterra.co.il/software/1076860/CallGrid> |
| en-IN | <https://www.capterra.in/software/1076860/CallGrid> |
| en-NZ | <https://www.capterra.co.nz/software/1076860/CallGrid> |
| en-SG | <https://www.capterra.com.sg/software/1076860/CallGrid> |
| en-ZA | <https://www.capterra.co.za/software/1076860/CallGrid> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Australia","address":{"@type":"PostalAddress","addressLocality":"Sydney","addressRegion":"NSW","postalCode":"2060","streetAddress":"Level 18 40 Mount Street North Sydney NSW 2060 Australia"},"description":"Capterra Australia helps millions of people find the best business software with user reviews, ratings and price comparisons.","email":"info@capterra.com.au","url":"https://www.capterra.com.au/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.com.au/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/Capterra","https://www.linkedin.com/company/capterra/","https://www.youtube.com/channel/UCjRCDmEibpHwyX3m2b3y80w"]},{"name":"CallGrid","description":"CallGrid is a call tracking and analytics software offering businesses insights into phone call data. It monitors and analyzes call information in real time, including duration, caller ID, location, and marketing source attribution. CallGrid features customizable call routing based on caller demographics or marketing campaigns, detailed call analytics for tracking conversions, and comprehensive reporting with actionable insights. The system includes call recording, transcription services, webhook functionality, and API access for integration with other business systems. Additional capabilities include live call bidding for buying or selling calls in real time and call recovery options. The software supports multiple team members and offers various reporting tools, including advanced analytics, basic reports, professional reports, and custom report builders to help organizations make data-driven decisions about their marketing performance.","url":"https://www.capterra.com.au/software/1076860/CallGrid","@type":"SoftwareApplication","@id":"https://www.capterra.com.au/software/1076860/CallGrid#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"offers":{"price":"99","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@type":"FAQPage","@id":"https://www.capterra.com.au/software/1076860/CallGrid#faqs","mainEntity":[{"name":"What Is CallGrid?","@type":"Question","acceptedAnswer":{"text":"CallGrid is a call tracking and analytics software offering businesses insights into phone call data. It monitors and analyzes call information in real time, including duration, caller ID, location, and marketing source attribution. CallGrid features customizable call routing based on caller demographics or marketing campaigns, detailed call analytics for tracking conversions, and comprehensive reporting with actionable insights. The system includes call recording, transcription services, webhook functionality, and API access for integration with other business systems. Additional capabilities include live call bidding for buying or selling calls in real time and call recovery options. The software supports multiple team members and offers various reporting tools, including advanced analytics, basic reports, professional reports, and custom report builders to help organizations make data-driven decisions about their marketing performance.","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Tracking Software","position":2,"item":"/directory/30901/call-tracking/software","@type":"ListItem"},{"name":"CallGrid","position":3,"item":"/software/1076860/CallGrid","@type":"ListItem"}],"@id":"https://www.capterra.com.au/software/1076860/CallGrid#breadcrumblist"}]}
</script>