---
description: Learn more about CaseGuard price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: CaseGuard Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Law Enforcement Software](/directory/30222/law-enforcement/software) > [CaseGuard](/software/1076794/CaseGuard)

# CaseGuard

Canonical: https://www.capterra.com.au/software/1076794/CaseGuard

> CaseGuard is an AI-powered redaction software that auto-removes sensitive information from videos, audio, documents, and images.
> 
> Verdict: Rated **2.0/5** by 1 users. Top-rated for **Ease of Use**.

-----

## Overview

### Who Uses CaseGuard?

Law enforcement, federal agencies, hospitals, schools, airports, retailers, and enterprises needing fast, secure, multilingual redaction across all media types.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **2.0/5** | 1 Reviews |
| Ease of Use | 3.0/5 | Based on overall reviews |
| Customer Support | 1.0/5 | Based on overall reviews |
| Value for Money | 1.0/5 | Based on overall reviews |
| Features | 1.0/5 | Based on overall reviews |
| Recommendation percentage | 0% | (0/10 Likelihood to recommend) |

## About the vendor

- **Company**: CaseGuard

## Commercial Context

- **Starting Price**: USD 379.00
- **Pricing model**: Per User (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Windows (Desktop), Windows (On-Premise)
- **Supported Languages**: Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- Access Controls/Permissions
- Activity Dashboard
- Audio/video file upload
- Automatic Transcription
- Case Management
- Collaboration Tools
- Compliance Tracking
- Crime Scene Management
- Customizable Templates
- Data Import/Export
- Document Capture
- Document Storage
- Electronic Signature
- Evidence Management
- File Conversion
- File Sharing
- For Law Enforcement Agencies
- Full Text Search
- Investigation Management
- Machine Translation
- Multi-Language
- Natural Language Processing
- Predictive Analytics
- Process/Workflow Automation
- Records Management
- Scheduling
- Search/Filter
- Speech Recognition
- Speech-to-Text Analysis
- Text Editing
- Text Overlay
- Time Stamps
- Timecoding
- Version Control
- Workflow Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Law Enforcement Software](https://www.capterra.com.au/directory/30222/law-enforcement/software)

## Related Categories

- [Law Enforcement Software](https://www.capterra.com.au/directory/30222/law-enforcement/software)
- [Artificial Intelligence (AI) Software](https://www.capterra.com.au/directory/30938/artificial-intelligence/software)
- [Document Management Software](https://www.capterra.com.au/directory/30063/document-management/software)
- [Transcription Software](https://www.capterra.com.au/directory/31836/transcription/software)
- [Closed Captioning Software](https://www.capterra.com.au/directory/33295/closed-captioning/software)

## Alternatives

1. [VideoExpress](https://www.capterra.com.au/software/1065335/videoexpress) — 4.7/5 (6123 reviews)
2. [Vizard](https://www.capterra.com.au/software/1050295/vizard) — 4.9/5 (429 reviews)
3. [Otter](https://www.capterra.com.au/software/202799/otter) — 4.4/5 (100 reviews)
4. [3Play Media](https://www.capterra.com.au/software/173806/3play-media) — 4.0/5 (2 reviews)
5. [GoSpeech](https://www.capterra.com.au/software/1039562/gospeech) — 4.5/5 (2 reviews)

## Reviews

### "Low quality, poor service" — 2.0/5

> **Phili** | *16 December 2025* | Law Practice | Recommendation rating: 0.0/10
> 
> **Pros**: The initial demos and sales promises suggested powerful automation and large-scale redaction, which sounded ideal for our needs.
> 
> **Cons**: The software repeatedly failed on modest document batches, and refund requests were denied despite it not performing as promised.
> 
> Our office was searching for an automated method of redacting large numbers of documents, around 30,000 pages or so. CaseGuard looked promising and I scheduled a meeting with an account executive, George. George stated that his software would be more than capable of doing what we needed and that we could likely get all of our work done on a modified one-month agreement. I downloaded the software, watched the training, and attended the in-person training with an individual named \[sensitive content hidden\] . She explained how the software worked (it is a local download, you do not access via an online app). I was again told that the software is more than capable of completing  the work we needed. I ran the first batch of documents that night (90 files that were 50-80 pages each, well below the 30K I was told the software could handle). The majority of the files failed to process. I contacted \[sensitive content hidden\]  who asked some questions and then scheduled another meeting with their tech person, I forgot his name. He made some changes and I was told it would work. It did not. I let him know what I saw and he made some more changes. It again failed to process the majority of the files. At this point it was clear that the capabilities of the software had been drastically oversold. I asked for a refund and was met with a request for another trouble shooting session with some work arounds, at least one of which was to process smaller batches of documents. Again, that is not what I was sold and not what I signed up for. I again requested a refund and was denied "because I have had access to the software for a month." Never mind that the software does not do what it purports to do. Suggest that you move to another solution, don't work with these people. Their conduct says everything about their organizations values and character.

## Links

- [View on Capterra](https://www.capterra.com.au/software/1076794/CaseGuard)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10030197/CaseGuard/> |
| en-AE | <https://www.capterra.ae/software/1076794/CaseGuard> |
| en-AU | <https://www.capterra.com.au/software/1076794/CaseGuard> |
| en-CA | <https://www.capterra.ca/software/1076794/CaseGuard> |
| en-GB | <https://www.capterra.co.uk/software/1076794/CaseGuard> |
| en-IE | <https://www.capterra.ie/software/1076794/CaseGuard> |
| en-IL | <https://www.capterra.co.il/software/1076794/CaseGuard> |
| en-IN | <https://www.capterra.in/software/1076794/CaseGuard> |
| en-NZ | <https://www.capterra.co.nz/software/1076794/CaseGuard> |
| en-SG | <https://www.capterra.com.sg/software/1076794/CaseGuard> |
| en-ZA | <https://www.capterra.co.za/software/1076794/CaseGuard> |

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