---
description: Learn more about Agentforce price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Agentforce Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Generative AI Tools](/directory/34155/generative-ai/software) > [Agentforce](/software/1075551/Agentforce)

# Agentforce

Canonical: https://www.capterra.com.au/software/1075551/Agentforce

> Agentforce is a cloud-based virtual assistant tool that helps businesses build virtual agents for customer service \&amp; employee support.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support |  | Based on overall reviews |
| Value for Money | 2.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Salesforce
- **Location**: San Francisco, US
- **Founded**: 2003

## Commercial Context

- **Starting Price**: USD 2.00
- **Pricing model**: Other (Free version available) (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Dutch, English, French, German, Italian, Japanese, Korean, Portuguese, Spanish, Swedish, Thai
- **Available Countries**: France, Germany, Italy, Japan, South Korea, Spain, Sweden, Thailand, United States

## Features

- AI/Machine Learning
- Business Process Automation
- Chatbot
- Content Generation
- Live Chat
- Multi-Channel Communication
- Natural Language Processing
- Personalization
- Personalization and Recommendation

## Integrations (1 total)

- Slack

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Generative AI Tools](https://www.capterra.com.au/directory/34155/generative-ai/software)

## Related Categories

- [Generative AI Tools](https://www.capterra.com.au/directory/34155/generative-ai/software)
- [Virtual Assistant Software](https://www.capterra.com.au/directory/33535/virtual-assistant/software)
- [Conversational AI Platforms](https://www.capterra.com.au/directory/31596/conversational-ai-platform/software)

## Alternatives

1. [CoSupport AI](https://www.capterra.com.au/software/1061059/cosupport-ai) — 5.0/5 (10 reviews)
2. [micro1](https://www.capterra.com.au/software/1077474/micro1) — 4.9/5 (226 reviews)
3. [fonio.ai](https://www.capterra.com.au/software/1072370/fonio-ai) — 4.9/5 (95 reviews)
4. [watsonx Assistant](https://www.capterra.com.au/software/1026166/ibm-watson-assistant) — 4.4/5 (10 reviews)
5. [STAN AI](https://www.capterra.com.au/software/1052246/stan-ai) — 4.7/5 (13 reviews)

## Reviews

### "Perfect helper for Salesforce" — 5.0/5

> **Chiara** | *14 June 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: I love Agentforce\! It takes 3 minutes to set it up, it helps you with your tasks, it's incredibly versatile and helps you in an infinite number of tasks
> 
> **Cons**: Honestly I still haven't found anything, maybe the price? For what I used it I really liked every function

## Links

- [View on Capterra](https://www.capterra.com.au/software/1075551/Agentforce)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10028966/Agentforce/> |
| en-AE | <https://www.capterra.ae/software/1075551/Agentforce> |
| en-AU | <https://www.capterra.com.au/software/1075551/Agentforce> |
| en-CA | <https://www.capterra.ca/software/1075551/Agentforce> |
| en-GB | <https://www.capterra.co.uk/software/1075551/Agentforce> |
| en-IE | <https://www.capterra.ie/software/1075551/Agentforce> |
| en-IL | <https://www.capterra.co.il/software/1075551/Agentforce> |
| en-IN | <https://www.capterra.in/software/1075551/Agentforce> |
| en-NZ | <https://www.capterra.co.nz/software/1075551/Agentforce> |
| en-SG | <https://www.capterra.com.sg/software/1075551/Agentforce> |
| en-ZA | <https://www.capterra.co.za/software/1075551/Agentforce> |

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