---
description: Learn more about Chatty price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Chatty Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [Chatty](/software/1074931/Chatty)

# Chatty

Canonical: https://www.capterra.com.au/software/1074931/Chatty

> Cloud-based live chat and AI sales tool for Shopify stores, with omnichannel inbox, AI product recommendations, and cart recovery.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Chatty?

Shopify merchants of all sizes, from solo entrepreneurs to large enterprises, in the ecommerce and online retail industries.

## About the vendor

- **Company**: Chatty

## Commercial Context

- **Starting Price**: USD 0.00
- **Pricing model**:  (Free version available) (Free Trial)
- **Pricing Details**: Chatty offers flexible pricing plans designed for businesses of all sizes, from small Shopify stores to large eCommerce brands. Each plan includes AI-powered live chat, chatbot automation, and customer support tools to improve engagement and sales.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise)
- **Supported Languages**: English
- **Available Countries**: United States, Vietnam

## Features

- Chat/Messaging
- Customisable Branding
- Live Chat
- Mobile Access
- Offline Form
- Proactive Chat
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Transcripts/Chat History

## Integrations (6 total)

- GemPages
- Google Drive & Docs for Confluence
- Joy Loyalty
- Klaviyo
- Shopify
- Shopify Plus

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Live Chat Software](https://www.capterra.com.au/directory/30797/live-chat/software)

## Related Categories

- [Live Chat Software](https://www.capterra.com.au/directory/30797/live-chat/software)
- [Conversational AI Platforms](https://www.capterra.com.au/directory/31596/conversational-ai-platform/software)

## Alternatives

1. [Text](https://www.capterra.com.au/software/1078275/Text-App) — 4.7/5 (32 reviews)
2. [Zendesk Suite](https://www.capterra.com.au/software/164283/zendesk) — 4.4/5 (4092 reviews)
3. [Freshdesk](https://www.capterra.com.au/software/124981/freshdesk) — 4.5/5 (3481 reviews)
4. [LiveAgent](https://www.capterra.com.au/software/102188/liveagent) — 4.7/5 (1789 reviews)
5. [Slack](https://www.capterra.com.au/software/135003/slack) — 4.7/5 (24209 reviews)

## Links

- [View on Capterra](https://www.capterra.com.au/software/1074931/Chatty)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10028351/Chatty/> |
| en-AE | <https://www.capterra.ae/software/1074931/Chatty> |
| en-AU | <https://www.capterra.com.au/software/1074931/Chatty> |
| en-CA | <https://www.capterra.ca/software/1074931/Chatty> |
| en-GB | <https://www.capterra.co.uk/software/1074931/Chatty> |
| en-IE | <https://www.capterra.ie/software/1074931/Chatty> |
| en-IL | <https://www.capterra.co.il/software/1074931/Chatty> |
| en-IN | <https://www.capterra.in/software/1074931/Chatty> |
| en-NZ | <https://www.capterra.co.nz/software/1074931/Chatty> |
| en-SG | <https://www.capterra.com.sg/software/1074931/Chatty> |
| en-ZA | <https://www.capterra.co.za/software/1074931/Chatty> |

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