---
description: Learn more about Sunbeam price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Sunbeam Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Survey Software](/directory/30092/survey/software) > [Sunbeam](/software/1074154/Sunbeam)

# Sunbeam

Canonical: https://www.capterra.com.au/software/1074154/Sunbeam

> AI feedback analytics and auto-discovered system that generates a model of the product and per-issue impact scoring.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Sunbeam?

Product, CX and VoC teams reading feedback manually or in spreadsheets. SaaS, mobile apps, ecommerce, hospitality. Scale-ups and mid-market, hundreds+ feedback responses a month.

## About the vendor

- **Company**: Sunbeam Technology

## Commercial Context

- **Starting Price**: GBP 0.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- Customizable Questions
- Customizable Templates
- Dashboard
- Data Discovery
- Data Import/Export
- Data Visualization
- Feedback Management
- Multi-Channel Data Collection
- NPS Survey Structure
- Negative Feedback Management
- Predictive Analytics
- Question Library
- Reporting/Analytics
- Self Service Data Preparation
- Self-service Analytics
- Survey/Poll Management
- Surveys & Feedback
- Text Analysis

## Integrations (7 total)

- Google Docs
- Qualtrics LTI
- Shopify
- Slack
- SurveyMonkey
- Trustpilot
- Typeform

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base

## Category

- [Survey Software](https://www.capterra.com.au/directory/30092/survey/software)

## Related Categories

- [Survey Software](https://www.capterra.com.au/directory/30092/survey/software)
- [Customer Experience Software](https://www.capterra.com.au/directory/30671/customer-experience/software)
- [Data Analysis Software](https://www.capterra.com.au/directory/31077/data-analysis/software)

## Alternatives

1. [ELMO Software](https://www.capterra.com.au/software/161821/elmo-software) — 4.5/5 (248 reviews)
2. [SurveyJS](https://www.capterra.com.au/software/1063198/surveyjs) — 4.9/5 (24 reviews)
3. [Typeform](https://www.capterra.com.au/software/137289/typeform) — 4.7/5 (964 reviews)
4. [Cint](https://www.capterra.com.au/software/119081/Cint) — 4.3/5 (3 reviews)
5. [Reviewpro Reputation](https://www.capterra.com.au/software/181148/Reviewpro-Reputation) — 4.0/5 (6 reviews)

## Links

- [View on Capterra](https://www.capterra.com.au/software/1074154/Sunbeam)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10027574/Sunbeam/> |
| en-AE | <https://www.capterra.ae/software/1074154/Sunbeam> |
| en-AU | <https://www.capterra.com.au/software/1074154/Sunbeam> |
| en-CA | <https://www.capterra.ca/software/1074154/Sunbeam> |
| en-GB | <https://www.capterra.co.uk/software/1074154/Sunbeam> |
| en-IE | <https://www.capterra.ie/software/1074154/Sunbeam> |
| en-IL | <https://www.capterra.co.il/software/1074154/Sunbeam> |
| en-IN | <https://www.capterra.in/software/1074154/Sunbeam> |
| en-NZ | <https://www.capterra.co.nz/software/1074154/Sunbeam> |
| en-SG | <https://www.capterra.com.sg/software/1074154/Sunbeam> |
| en-ZA | <https://www.capterra.co.za/software/1074154/Sunbeam> |

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