---
description: Learn more about zofiQ price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: zofiQ Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [zofiQ](/software/1073866/zofiQ)

# zofiQ

Canonical: https://www.capterra.com.au/software/1073866/zofiQ

> AI copilot that automates MSP help desk and operations software for managed service providers by integrating into existing PSAs.
> 
> Verdict: Rated **4.5/5** by 2 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses zofiQ?

Designed for managed services providers, the help desk software automates ticket management, data analysis, and monitoring to streamline customer satisfaction.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 2 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.0/5 | Based on overall reviews |
| Value for Money | 3.5/5 | Based on overall reviews |
| Features | 3.0/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: ZOFIQ

## Commercial Context

- **Starting Price**: USD 449.00
- **Pricing model**: Usage Based
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
- **Available Countries**: Canada, United States

## Features

- Activity Dashboard
- Alerts/Escalation
- Collaboration Tools
- Prioritization
- Reporting/Analytics
- Third-Party Integrations
- Workflow Management

## Integrations (3 total)

- Auvik
- HALO
- Ninja

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base

## Category

- [Help Desk Software](https://www.capterra.com.au/directory/30008/help-desk/software)

## Alternatives

1. [Zendesk Suite](https://www.capterra.com.au/software/164283/zendesk) — 4.4/5 (4072 reviews)
2. [Freshdesk](https://www.capterra.com.au/software/124981/freshdesk) — 4.5/5 (3408 reviews)
3. [LiveAgent](https://www.capterra.com.au/software/102188/liveagent) — 4.7/5 (1753 reviews)
4. [Milvus](https://www.capterra.com.au/software/202528/milvus) — 4.8/5 (298 reviews)
5. [BeyondTrust Remote Support](https://www.capterra.com.au/software/86962/bomgar) — 4.6/5 (2009 reviews)

## Reviews

### ""ZofiQ Makes Work Easier"" — 4.0/5

> **vasu** | *9 April 2025* | Computer & Network Security | Recommendation rating: 8.0/10
> 
> **Pros**: Helped me with auto typing. It’s a flexible and user-friendly solution
> 
> **Cons**: The user interface could be more intuitive, and occasionally, the response time felt slower than expected.
> 
> My overall experience with ZofiQ has been positive. The platform offers a solid range of features that are useful for streamlining operations and improving efficiency.

-----

### "Zofiq - Pros and Cons" — 5.0/5

> **Cyril** | *9 April 2025* | Information Technology & Services | Recommendation rating: 5.0/10
> 
> **Pros**: How its easily lays out a summary of a ticket when you open it, tells you what you need to do or what needs to be done on a ticket
> 
> **Cons**: not yet on the project management side fully
> 
> good enough, always room for improvement

## Links

- [View on Capterra](https://www.capterra.com.au/software/1073866/zofiQ)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10027288/zofiQ/> |
| en-AE | <https://www.capterra.ae/software/1073866/zofiQ> |
| en-AU | <https://www.capterra.com.au/software/1073866/zofiQ> |
| en-CA | <https://www.capterra.ca/software/1073866/zofiQ> |
| en-GB | <https://www.capterra.co.uk/software/1073866/zofiQ> |
| en-IE | <https://www.capterra.ie/software/1073866/zofiQ> |
| en-IL | <https://www.capterra.co.il/software/1073866/zofiQ> |
| en-IN | <https://www.capterra.in/software/1073866/zofiQ> |
| en-NZ | <https://www.capterra.co.nz/software/1073866/zofiQ> |
| en-SG | <https://www.capterra.com.sg/software/1073866/zofiQ> |
| en-ZA | <https://www.capterra.co.za/software/1073866/zofiQ> |

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