---
description: Learn more about TextNinja price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: TextNinja Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Lead Generation Software](/directory/30963/lead-generation/software) > [TextNinja](/software/1072994/TextNinja)

# TextNinja

Canonical: https://www.capterra.com.au/software/1072994/TextNinja

> SMS lead capture \&amp; customer messaging tool that turns website visitors into text conversations which can be managed via unified inbox.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses TextNinja?

It is designed for small to mid-sized businesses, local service providers, and multi-location teams that want to capture leads and communicate with customers via SMS directly from their website.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: VM Web Solutions

## Commercial Context

- **Starting Price**: USD 29.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Starter: $29 /mo&#10;Growth: $49 /mo&#10;Premium: $79 /mo
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- CRM
- Contact Management
- Interaction Tracking
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Notifications
- Lead Nurturing
- Lead Qualification
- Lead Segmentation
- Third-Party Integrations

## Integrations (1 total)

- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base

## Category

- [Lead Generation Software](https://www.capterra.com.au/directory/30963/lead-generation/software)

## Related Categories

- [Lead Generation Software](https://www.capterra.com.au/directory/30963/lead-generation/software)
- [Lead Capture Software](https://www.capterra.com.au/directory/31017/lead-capture/software)
- [Lead Management Software](https://www.capterra.com.au/directory/30017/lead-management/software)

## Alternatives

1. [Typeform](https://www.capterra.com.au/software/137289/typeform) — 4.7/5 (945 reviews)
2. [HubSpot Marketing Hub](https://www.capterra.com.au/software/171840/hubspot-marketing) — 4.5/5 (6220 reviews)
3. [Zoho CRM](https://www.capterra.com.au/software/155928/zoho-crm) — 4.3/5 (6964 reviews)
4. [ZoomInfo Sales](https://www.capterra.com.au/software/168264/zoominfo-sales) — 4.1/5 (317 reviews)
5. [Salesforce Sales Cloud](https://www.capterra.com.au/software/61368/salesforce) — 4.4/5 (18768 reviews)

## Reviews

### "Simple SMS Tool That Helps Us Respond to Leads Faster" — 5.0/5

> **Verified Reviewer** | *8 January 2026* | Accounting | Recommendation rating: 9.0/10
> 
> **Pros**: TextNinja has significantly improved our lead response times by allowing website visitors to contact us instantly via SMS directly from our website. Before using it, responding to new leads quickly and consistently was a challenge. Now, the SMS widget makes it effortless for visitors to reach out and for our team to respond in real time. This has streamlined our lead response process, reduced manual follow-up, and helped us convert more website visitors into customers.
> 
> **Cons**: Because it’s still a newer product, there aren’t as many advanced features yet, but the core functionality works very well, and updates are being rolled out consistently.
> 
> It solves the problem of slow lead response. Instead of relying on email or contact forms that can get lost or sometimes go unanswered, we can have a text conversation with potential clients immediately. This has helped us respond faster and close opportunities more efficiently.

## Links

- [View on Capterra](https://www.capterra.com.au/software/1072994/TextNinja)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10026418/TextNinja/> |
| en-AE | <https://www.capterra.ae/software/1072994/TextNinja> |
| en-AU | <https://www.capterra.com.au/software/1072994/TextNinja> |
| en-CA | <https://www.capterra.ca/software/1072994/TextNinja> |
| en-GB | <https://www.capterra.co.uk/software/1072994/TextNinja> |
| en-IE | <https://www.capterra.ie/software/1072994/TextNinja> |
| en-IL | <https://www.capterra.co.il/software/1072994/TextNinja> |
| en-IN | <https://www.capterra.in/software/1072994/TextNinja> |
| en-NZ | <https://www.capterra.co.nz/software/1072994/TextNinja> |
| en-SG | <https://www.capterra.com.sg/software/1072994/TextNinja> |
| en-ZA | <https://www.capterra.co.za/software/1072994/TextNinja> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Australia","address":{"@type":"PostalAddress","addressLocality":"Sydney","addressRegion":"NSW","postalCode":"2060","streetAddress":"Level 18 40 Mount Street North Sydney NSW 2060 Australia"},"description":"Capterra Australia helps millions of people find the best business software with user reviews, ratings and price comparisons.","email":"info@capterra.com.au","url":"https://www.capterra.com.au/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.com.au/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/Capterra","https://www.linkedin.com/company/capterra/","https://www.youtube.com/channel/UCjRCDmEibpHwyX3m2b3y80w"]},{"name":"TextNinja","description":"TextNinja is an SMS lead capture and messaging platform that helps businesses turn website visitors into real text conversations. With a customizable web-to-text widget, visitors can text a business instantly from any website, creating a faster and more personal way to capture and respond to leads.\n\nTextNinja provides real-time two-way messaging, automated replies, message templates, contact cards, team assignment, and analytics to help teams manage conversations efficiently. Businesses can personalize branding, route messages to the right team member, and manage multiple locations from a single dashboard.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/58a85367-65d0-4b6e-9880-6c91a18586a7.webp","url":"https://www.capterra.com.au/software/1072994/TextNinja","@type":"SoftwareApplication","@id":"https://www.capterra.com.au/software/1072994/TextNinja#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":5.0,"bestRating":5,"ratingCount":1},"offers":{"price":"29","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@type":"FAQPage","@id":"https://www.capterra.com.au/software/1072994/TextNinja#faqs","mainEntity":[{"name":"What Is TextNinja?","@type":"Question","acceptedAnswer":{"text":"TextNinja is an SMS lead capture and messaging platform that helps businesses turn website visitors into real text conversations. With a customizable web-to-text widget, visitors can text a business instantly from any website, creating a faster and more personal way to capture and respond to leads.TextNinja provides real-time two-way messaging, automated replies, message templates, contact cards, team assignment, and analytics to help teams manage conversations efficiently. Businesses can personalize branding, route messages to the right team member, and manage multiple locations from a single dashboard.","@type":"Answer"}},{"name":"Who Uses TextNinja?","@type":"Question","acceptedAnswer":{"text":"It is designed for small to mid-sized businesses, local service providers, and multi-location teams that want to capture leads and communicate with customers via SMS directly from their website.","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Lead Generation Software","position":2,"item":"/directory/30963/lead-generation/software","@type":"ListItem"},{"name":"TextNinja","position":3,"item":"/software/1072994/TextNinja","@type":"ListItem"}],"@id":"https://www.capterra.com.au/software/1072994/TextNinja#breadcrumblist"}]}
</script>
