---
description: Learn more about Domino CRM price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Domino CRM Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/31596/conversational-ai-platform/software) > [Domino CRM](/software/1072856/Domino-CRM)

# Domino CRM

Canonical: https://www.capterra.com.au/software/1072856/Domino-CRM

> Domino CRM is chatbot builder enabling businesses to automate customer communications without code.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Domino CRM?

B2C businesses willing to cut costs and automate client interactions via chatbots

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 4.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Domino CRM

## Commercial Context

- **Starting Price**: USD 12.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, Russian
- **Available Countries**: United Kingdom

## Features

- AI Copilot
- AI/Machine Learning
- Automated Responses
- Chatbot
- Code-free Development
- Contact Management
- Customer Support
- Interaction Tracking
- Language Detection
- Lead Management
- Live Chat
- Mobile Access
- Multi-Channel Communication
- Natural Language Processing
- Speech Recognition

## Support Options

- Email/Help Desk
- FAQs/Forum

## Category

- [Conversational AI Platforms](https://www.capterra.com.au/directory/31596/conversational-ai-platform/software)

## Related Categories

- [Conversational AI Platforms](https://www.capterra.com.au/directory/31596/conversational-ai-platform/software)
- [Chatbot Software](https://www.capterra.com.au/directory/32448/chatbot/software)
- [CRM Software](https://www.capterra.com.au/directory/2/customer-relationship-management/software)

## Alternatives

1. [Chatbase](https://www.capterra.com.au/software/1053300/chatbase) — 4.3/5 (73 reviews)
2. [Tidio](https://www.capterra.com.au/software/144040/tidio-chat) — 4.7/5 (590 reviews)
3. [ChatGPT](https://www.capterra.com.au/software/1049484/chatgpt) — 4.4/5 (336 reviews)
4. [Botsonic](https://www.capterra.com.au/software/1061327/botsonic) — 4.8/5 (79 reviews)
5. [Wati](https://www.capterra.com.au/software/204314/wati) — 4.6/5 (202 reviews)

## Reviews

### "Great chatbot platform for SMEs" — 5.0/5

> **Alex** | *24 January 2025* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Really worth exploring and trying. The interface is straightforward, the set of available nodes suffices for most daily routines and purposes.
> 
> **Cons**: First, as of now they are limited to Telegram. We would be happy to use some other messengers concurrently via the same platform. Also, while this builder does offer catalog nodes, integrating the chatbot with external databases, say, with Google Sheets requires some time, effort, tech knowledge and coding skills.
> 
> Satisfied with its functionalities so far. As of now, in our case, they are more than extensive.

## Links

- [View on Capterra](https://www.capterra.com.au/software/1072856/Domino-CRM)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10026281/Domino-CRM/> |
| en-AE | <https://www.capterra.ae/software/1072856/Domino-CRM> |
| en-AU | <https://www.capterra.com.au/software/1072856/Domino-CRM> |
| en-CA | <https://www.capterra.ca/software/1072856/Domino-CRM> |
| en-GB | <https://www.capterra.co.uk/software/1072856/Domino-CRM> |
| en-IE | <https://www.capterra.ie/software/1072856/Domino-CRM> |
| en-IL | <https://www.capterra.co.il/software/1072856/Domino-CRM> |
| en-IN | <https://www.capterra.in/software/1072856/Domino-CRM> |
| en-NZ | <https://www.capterra.co.nz/software/1072856/Domino-CRM> |
| en-SG | <https://www.capterra.com.sg/software/1072856/Domino-CRM> |
| en-ZA | <https://www.capterra.co.za/software/1072856/Domino-CRM> |

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