--- description: Learn more about Prospect CRM price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Prospect CRM Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Manufacturing Software](/directory/30918/manufacturing/software) > [Prospect CRM](/software/107031/prospectsoft-crm-software) # Prospect CRM Canonical: https://www.capterra.com.au/software/107031/prospectsoft-crm-software Page: 1 / 7\ Next: [Next page](https://www.capterra.com.au/software/107031/prospectsoft-crm-software?page=2) > The \#1 CRM built for B2B product businesses – Prospect CRM connects your stock, customers \& sales for smarter, faster growth. > > Verdict: Rated **4.8/5** by 141 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Prospect CRM? B2B wholesalers, distributors \& manufacturers using Unleashed, Katana, Cin7, Xero, QuickBooks, Access Dimensions, Sage 50, or similar systems to manage stock, pricing \& customers. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 141 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: The Access Group - **Location**: Colchester, UK - **Founded**: 1996 ## Commercial Context - **Starting Price**: GBP 177.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: - Start-Up CRM: £177/month (includes 4 users) - \*Most Popular\* Professional CRM: £351/month (4+ users) - Advanced CRM: £1,933/month (15+ users) - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Dutch, English, French, Swedish - **Available Countries**: Australia, Guernsey, Isle of Man, Jersey, New Zealand, United Kingdom, United States ## Features - Activity Dashboard - Alerts/Notifications - CRM - Calendar/Reminder System - Commenting/Notes - Contact Management - Customizable Reports - Data Import/Export - Document Storage - Email Management - Interaction Tracking - Lead Management - Lead Qualification - Marketing Automation - Mobile Access - Pipeline Management - Purchase Order Management - Quotes/Estimates - Reporting/Analytics - Sales Forecasting - Sales Pipeline Management - Segmentation - Social Media Integration - Task Management - Third-Party Integrations - Workflow Management ## Integrations (17 total) - Access FactoryMaster MRP - Access Financials - Cin7 Core - Cin7 Omni - Gmail - Katana Cloud Inventory - Klaviyo - Mailchimp - Microsoft 365 - Microsoft Power BI - Pegasus - QuickBooks Online - Sage 50 Accounting - Stripe - Unleashed ... and 2 more integrations ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Manufacturing Software](https://www.capterra.com.au/directory/30918/manufacturing/software) ## Related Categories - [CRM Software](https://www.capterra.com.au/directory/2/customer-relationship-management/software) - [Distribution Software](https://www.capterra.com.au/directory/30079/distribution/software) - [Online CRM Software](https://www.capterra.com.au/directory/30072/online-crm/software) - [Small Business CRM Software](https://www.capterra.com.au/directory/31583/small-business-crm/software) - [Manufacturing Software](https://www.capterra.com.au/directory/30918/manufacturing/software) ## Alternatives 1. [HubSpot CRM](https://www.capterra.com.au/software/152373/hubspot-crm) — 4.5/5 (4451 reviews) 2. [Zoho CRM](https://www.capterra.com.au/software/155928/zoho-crm) — 4.3/5 (6964 reviews) 3. [Bigin by Zoho CRM](https://www.capterra.com.au/software/204998/bigin-by-zoho-crm) — 4.7/5 (724 reviews) 4. [Salesforce Sales Cloud](https://www.capterra.com.au/software/61368/salesforce) — 4.4/5 (18768 reviews) 5. [Kylas Sales CRM](https://www.capterra.com.au/software/210630/kylas) — 4.8/5 (573 reviews) ## Reviews ### "Prospect - An invaluable tool for any company" — 4.0/5 > **Katrina Parris** | *13 March 2025* | Food Production | Recommendation rating: 9.0/10 > > **Pros**: Webinars are comprehensive and target all audiences. The software support is very responsive and helpful. The software creates comprehensive reports and it's a great tool for our Sales Team and Managers > > **Cons**: Some of the integration features can become a little clunky but it is in a very small scale > > As customer Service, Prospect has become a great tool as it allows me to make multiple entries, create tasks and target audiences ----- ### "Prospect CRM" — 5.0/5 > **Matthew** | *19 September 2024* | Machinery | Recommendation rating: 10.0/10 > > **Pros**: We’ve been using this CRM for a while now, and it has completely transformed the way we manage our customer relationships. The interface is incredibly user-friendly, making it easy for our team to navigate and get things done efficiently. The customization options allow us to tailor it to our specific business needs, which has been a huge advantage in staying organized and improving our overall workflow. > > **Cons**: the import of data, however this is standard with every CRM > > Overall, this CRM has been a game changer for our business, improving productivity and helping us stay on top of every customer interaction. Highly recommended for any business looking to elevate their customer relationship management. ----- ### "Prospect does it for Exquisite Refreshments" — 5.0/5 > **Andrew** | *5 May 2025* | Business Supplies & Equipment | Recommendation rating: 10.0/10 > > **Pros**: Prospect CRM is ideal for our small business. It is versatile, easy to use and has excellent reporting capabilities. We particularly like the ability to Tailor the content to our business. The support is excellent and after a year of working with it it is an essential tool to helping us reach our targets, but more especially that of our customers. > > **Cons**: Believe it or not I have not come across any big issues. We reviewed many CRM systems and by far this is the best and most cost effective one currently on the market. Though we did have an issue with initial enquiries and actually getting someone to contact us and talk us through the benefits and sign us up. We had to pursue and Chase which initially put us off is if this was the level of support at the beginning then what happens after we signed. But we were wrong once signed the level of support has been tremendous. Thank you \[sensitive content hidden\] for being our onboard consultant. Without you we wouldn’t have had such a fantastic insight into the power and capability of the system. > > We have fully embraced the system and integrated it another access product which is unleashed. Both products together have allowed our start up businesses to be successful in our first year of trading. Without it we would have struggled. Well worth the investment for any small or medium size business. ----- ### "One of the best CRM" — 5.0/5 > **Shanta** | *25 February 2025* | Security & Investigations | Recommendation rating: 10.0/10 > > **Pros**: Prospect CRM is very good with issuing quotations \& it works well with Sage 50. And very easy for reminders, love the dashboard as it give a great summary, search works great \& give all the infor required, etc. > > **Cons**: Not many. It would be nice if changes on Sage 50 after account opened could be transferred to Prospect. > > Great, very easy to use and provides a lot of information with a touch of a button. And I am saying this without using Prospect CRM to the fullest capacity. ----- ### "Efficient and User-Friendly CRM Solution" — 5.0/5 > **Drew** | *5 January 2025* | Construction | Recommendation rating: 10.0/10 > > **Pros**: User-friendly interface with intuitive navigation. Excellent integration with other tools and platforms. Comprehensive customer tracking and reporting features. > > **Cons**: Limited customization options in some modules. Occasional delays in support response. > > Prospect CRM has been an invaluable tool for managing customer relationships efficiently. The platform's usability and robust feature set outweigh the minor drawbacks. ----- Page: 1 / 7\ Next: [Next page](https://www.capterra.com.au/software/107031/prospectsoft-crm-software?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/107031/prospectsoft-crm-software) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | it | | | pt | | | pt-PT | | ----- ## Structured Data