--- description: Learn more about Prospect CRM price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Prospect CRM Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [Prospect CRM](/software/107031/prospectsoft-crm-software) # Prospect CRM Canonical: https://www.capterra.com.au/software/107031/prospectsoft-crm-software Page: 1 / 7\ Next: [Next page](https://www.capterra.com.au/software/107031/prospectsoft-crm-software?page=2) > The \#1 CRM built for B2B product businesses – Prospect CRM connects your stock, customers \& sales for smarter, faster growth. > > Verdict: Rated **4.8/5** by 142 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Prospect CRM? B2B wholesalers, distributors \& manufacturers using Unleashed, Katana, Cin7, Xero, QuickBooks, Access Dimensions, Sage 50, or similar systems to manage stock, pricing \& customers. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 142 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Fonn - **Location**: Colchester, UK - **Founded**: 1996 ## Commercial Context - **Starting Price**: GBP 177.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: - Start-Up CRM: £177/month (includes 4 users) - \*Most Popular\* Professional CRM: £351/month (4+ users) - Advanced CRM: £1,933/month (15+ users) - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Dutch, English, French, Swedish - **Available Countries**: Australia, Guernsey, Isle of Man, Jersey, New Zealand, United Kingdom, United States ## Features - Activity Dashboard - Alerts/Notifications - CRM - Calendar/Reminder System - Commenting/Notes - Contact Management - Customizable Reports - Data Import/Export - Document Storage - Email Management - Interaction Tracking - Lead Management - Lead Qualification - Marketing Automation - Mobile Access - Pipeline Management - Purchase Order Management - Quotes/Estimates - Reporting/Analytics - Sales Forecasting - Sales Pipeline Management - Segmentation - Social Media Integration - Task Management - Third-Party Integrations - Workflow Management ## Integrations (18 total) - Access FactoryMaster MRP - Access Financials - Access Mintsoft - Cin7 Core - Cin7 Omni - Gmail - Katana Cloud Inventory - Klaviyo - Mailchimp - Microsoft 365 - Microsoft Power BI - Pegasus - QuickBooks Online - Sage 50 Accounting - Stripe ... and 3 more integrations ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [CRM Software](https://www.capterra.com.au/directory/2/customer-relationship-management/software) ## Related Categories - [CRM Software](https://www.capterra.com.au/directory/2/customer-relationship-management/software) - [Distribution Software](https://www.capterra.com.au/directory/30079/distribution/software) - [Online CRM Software](https://www.capterra.com.au/directory/30072/online-crm/software) - [Small Business CRM Software](https://www.capterra.com.au/directory/31583/small-business-crm/software) - [Manufacturing Software](https://www.capterra.com.au/directory/30918/manufacturing/software) ## Alternatives 1. [HubSpot CRM](https://www.capterra.com.au/software/152373/hubspot-crm) — 4.5/5 (4470 reviews) 2. [Zoho CRM](https://www.capterra.com.au/software/155928/zoho-crm) — 4.3/5 (6982 reviews) 3. [Bigin by Zoho CRM](https://www.capterra.com.au/software/204998/bigin-by-zoho-crm) — 4.7/5 (738 reviews) 4. [Salesforce Sales Cloud](https://www.capterra.com.au/software/61368/salesforce) — 4.4/5 (18790 reviews) 5. [Kylas Sales CRM](https://www.capterra.com.au/software/210630/kylas) — 4.8/5 (607 reviews) ## Reviews ### "Worst CRM platform I have used" — 1.0/5 > **Tandia** | *8 July 2026* | Alternative Medicine | Recommendation rating: 0.0/10 > > **Pros**: Nothing - a terrible platform to use - so many bugs. > > **Cons**: The customer service is terrible, no one responds to your emails. > > Terrible, worse platform I have ever used and we spent so long setting everything up for nothing to work and the accounts team just kept charging us invoices and we couldn't even use the platform ----- ### "Prospect - An invaluable tool for any company" — 4.0/5 > **Katrina Parris** | *13 March 2025* | Food Production | Recommendation rating: 9.0/10 > > **Pros**: Webinars are comprehensive and target all audiences. The software support is very responsive and helpful. The software creates comprehensive reports and it's a great tool for our Sales Team and Managers > > **Cons**: Some of the integration features can become a little clunky but it is in a very small scale > > As customer Service, Prospect has become a great tool as it allows me to make multiple entries, create tasks and target audiences ----- ### "Prospect CRM" — 5.0/5 > **Matthew** | *19 September 2024* | Machinery | Recommendation rating: 10.0/10 > > **Pros**: We’ve been using this CRM for a while now, and it has completely transformed the way we manage our customer relationships. The interface is incredibly user-friendly, making it easy for our team to navigate and get things done efficiently. The customization options allow us to tailor it to our specific business needs, which has been a huge advantage in staying organized and improving our overall workflow. > > **Cons**: the import of data, however this is standard with every CRM > > Overall, this CRM has been a game changer for our business, improving productivity and helping us stay on top of every customer interaction. Highly recommended for any business looking to elevate their customer relationship management. ----- ### "Probably the best CRM for trade distributors and wholesalers." — 5.0/5 > **Peter** | *18 November 2024* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Designed for repeat business from customers rather than single projects. As a technology distributor selling to trade customers, this is critical. > > **Cons**: Lack of ability to customise dashboards, but that is a very minor gripe. > > It has been a long project integrating with our Cin7 inventory system, testing and tweaking to get everything as needed. Prospectsoft have been super responsive throughout this journey and have accommodated all of our needs and enhancement requests where possible. ----- ### "Crm- overview" — 5.0/5 > **taesha** | *27 January 2025* | Business Supplies & Equipment | Recommendation rating: 10.0/10 > > **Pros**: what i liked the most about prospect was the ability to connect to my co-workers without being to physically talk to them, i think the ability to mention and communicate in a great feature. > > **Cons**: something i least liked about prospect was literally nothing. > > my overall experience with prospect was it making my work life much easier. ----- Page: 1 / 7\ Next: [Next page](https://www.capterra.com.au/software/107031/prospectsoft-crm-software?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/107031/prospectsoft-crm-software) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | it | | | pt | | | pt-PT | | ----- ## Structured Data