---
description: Learn more about SearchUnify Virtual Assistant (SUVA) price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SearchUnify Virtual Assistant (SUVA) Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Virtual Assistant Software](/directory/33535/virtual-assistant/software) > [SearchUnify Virtual Assistant (SUVA)](/software/1067999/SearchUnify-Virtual-Assistant-SUVA)

# SearchUnify Virtual Assistant (SUVA)

Canonical: https://www.capterra.com.au/software/1067999/SearchUnify-Virtual-Assistant-SUVA

> World’s first federated, information retrieval augmented bot for fine-tuned, contextual, and intent-driven conversational experiences.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses SearchUnify Virtual Assistant (SUVA)?

CCO/COO/CFO/CXO/CTO/CLO/CIO/CMO
VP or Director of Support/CX/Success/Support Ops/Community/Marketing
Support Manager/Community Manager/HR Manager/Marketing Manager/IT Manager/Support/Technical Support

## About the vendor

- **Company**: Grazitti Interactive Inc.
- **Founded**: 2008

## Commercial Context

- **Starting Price**: USD 15,000.00
- **Pricing model**: Flat Rate
- **Target Audience**: 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Basque, Bulgarian, Catalan, Czech, Danish, Dutch, English, Finnish, French, Galician, German, Hindi, Hungarian, Indonesian, Irish, Italian, Japanese, Norwegian, Polish, Russian, Spanish, Swedish, Thai, Turkish
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- AI/Machine Learning
- Chatbot
- Contextual Guidance
- Intent Recognition
- Multi-Language
- Natural Language Processing
- Personalization
- Sentiment Analysis
- Transfers/Routing

## Integrations (4 total)

- Higher Logic Vanilla
- Khoros Communities
- ServiceNow IT Service Management
- Zendesk AI

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Virtual Assistant Software](https://www.capterra.com.au/directory/33535/virtual-assistant/software)

## Alternatives

1. [micro1](https://www.capterra.com.au/software/1077474/micro1) — 4.9/5 (226 reviews)
2. [fonio.ai](https://www.capterra.com.au/software/1072370/fonio-ai) — 4.9/5 (95 reviews)
3. [STAN AI](https://www.capterra.com.au/software/1052246/stan-ai) — 4.7/5 (13 reviews)
4. [Upfirst](https://www.capterra.com.au/software/1074921/Upfirst) — 5.0/5 (5 reviews)
5. [Wing](https://www.capterra.com.au/software/1012352/wing) — 4.8/5 (69 reviews)

## Links

- [View on Capterra](https://www.capterra.com.au/software/1067999/SearchUnify-Virtual-Assistant-SUVA)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10021953/SearchUnify-Virtual-Assistant-SUVA/> |
| en-AE | <https://www.capterra.ae/software/1067999/SearchUnify-Virtual-Assistant-SUVA> |
| en-AU | <https://www.capterra.com.au/software/1067999/SearchUnify-Virtual-Assistant-SUVA> |
| en-CA | <https://www.capterra.ca/software/1067999/SearchUnify-Virtual-Assistant-SUVA> |
| en-GB | <https://www.capterra.co.uk/software/1067999/SearchUnify-Virtual-Assistant-SUVA> |
| en-IE | <https://www.capterra.ie/software/1067999/SearchUnify-Virtual-Assistant-SUVA> |
| en-IL | <https://www.capterra.co.il/software/1067999/SearchUnify-Virtual-Assistant-SUVA> |
| en-IN | <https://www.capterra.in/software/1067999/SearchUnify-Virtual-Assistant-SUVA> |
| en-NZ | <https://www.capterra.co.nz/software/1067999/SearchUnify-Virtual-Assistant-SUVA> |
| en-SG | <https://www.capterra.com.sg/software/1067999/SearchUnify-Virtual-Assistant-SUVA> |
| en-ZA | <https://www.capterra.co.za/software/1067999/SearchUnify-Virtual-Assistant-SUVA> |

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