---
description: Learn more about DeskDay price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: DeskDay Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [IT Ticketing Systems Software](/directory/32623/it-ticketing-systems-software/software) > [DeskDay](/software/1066683/deskday)

# DeskDay

Canonical: https://www.capterra.com.au/software/1066683/deskday

> DeskDay is a modern, AI-powered PSA for MSPs and IT Teams with chat-based service desk, workflow automation \& Helena AI assistant.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses DeskDay?

For Modern Managed Service Providers (MSPs) who are tired of managing old \& complex PSA software systems.

## About the vendor

- **Company**: DeskDay

## Commercial Context

- **Starting Price**: USD 79.00
- **Pricing model**: Per User (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Android (Mobile), iPhone (Mobile)
- **Supported Languages**: English
- **Available Countries**: Albania, Andorra, Anguilla, Antigua and Barbuda, Aruba, Australia, Austria, Bahamas, Barbados, Belarus, Belgium, Belize, Bermuda, Bosnia and Herzegovina, British Virgin Islands, Bulgaria, Canada, Cayman Islands, Costa Rica, Croatia and 72 more

## Features

- Activity Dashboard
- Automated Routing
- Knowledge Base Management
- Multi-Channel Communication
- Reporting/Analytics
- Self Service Portal
- Support Ticket Management
- Workflow Management

## Integrations (7 total)

- Datto RMM
- Hudu
- Level
- NinjaOne
- QuickBooks Enterprise
- QuickBooks Online
- nAbleMD

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [IT Ticketing Systems Software](https://www.capterra.com.au/directory/32623/it-ticketing-systems-software/software)

## Related Categories

- [IT Ticketing Systems Software](https://www.capterra.com.au/directory/32623/it-ticketing-systems-software/software)
- [Help Desk Software](https://www.capterra.com.au/directory/30008/help-desk/software)

## Alternatives

1. [Freshdesk](https://www.capterra.com.au/software/124981/freshdesk) — 4.5/5 (3408 reviews)
2. [Freshservice](https://www.capterra.com.au/software/132997/freshservice) — 4.5/5 (685 reviews)
3. [LiveAgent](https://www.capterra.com.au/software/102188/liveagent) — 4.7/5 (1753 reviews)
4. [Zendesk Suite](https://www.capterra.com.au/software/164283/zendesk) — 4.4/5 (4072 reviews)
5. [JIRA Service Management](https://www.capterra.com.au/software/138769/jira-service-management) — 4.5/5 (763 reviews)

## Links

- [View on Capterra](https://www.capterra.com.au/software/1066683/deskday)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10020891/DeskDay/> |
| en-AE | <https://www.capterra.ae/software/1066683/deskday> |
| en-AU | <https://www.capterra.com.au/software/1066683/deskday> |
| en-CA | <https://www.capterra.ca/software/1066683/deskday> |
| en-GB | <https://www.capterra.co.uk/software/1066683/deskday> |
| en-IE | <https://www.capterra.ie/software/1066683/deskday> |
| en-IL | <https://www.capterra.co.il/software/1066683/deskday> |
| en-IN | <https://www.capterra.in/software/1066683/deskday> |
| en-NZ | <https://www.capterra.co.nz/software/1066683/deskday> |
| en-SG | <https://www.capterra.com.sg/software/1066683/deskday> |
| en-ZA | <https://www.capterra.co.za/software/1066683/deskday> |

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