---
description: Learn more about Molin AI price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Molin AI Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Chatbot Software](/directory/32448/chatbot/software) > [Molin AI](/software/1064642/molin)

# Molin AI

Canonical: https://www.capterra.com.au/software/1064642/molin

> Cloud-based AI chatbot for e-commerce that answers questions, looks up orders, recommends products, and captures leads.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses Molin AI?

Small to large e-commerce businesses and online retailers, including independent webshops and enterprise-level stores.

## About the vendor

- **Company**: Molin AI

## Commercial Context

- **Starting Price**: USD 0.00
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Afrikaans, Amharic, Arabic, Armenian, Assamese, Azerbaijani, Bashkir, Basque, Belarusian, Bengali, Bosnian, Bulgarian, Catalan, Cebuano, Chuvash, Croatian, Czech, Danish, Dutch, English, Esperanto, Estonian, Finnish, French, Galician, Georgian, German, Greek, Gujarati, Haitian Creole, Hebrew, Hindi, Hungarian, Icelandic, Iloko, Indonesian, Irish, Italian, Japanese, Javanese, Kannada, Korean, Latin, Lithuanian, Luxembourgish, Macedonian, Malay, Nepali, Norwegian, Persian, Polish, Portuguese, Romanian, Russian, Scottish Gaelic, Slovak, Spanish, Swedish, Traditional Chinese, Turkish, Welsh
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- AI Copilot
- AI/Machine Learning
- Augmented Analytics
- Automated Responses
- Chatbot
- Code-free Development
- Customer Support
- Customisable Branding
- Language Detection
- Live Chat
- Multi-Channel Communication
- Multi-Language
- Natural Language Processing
- Pre-Configured Bot
- Transfers/Routing

## Integrations (2 total)

- Facebook
- Instagram for Business

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Chatbot Software](https://www.capterra.com.au/directory/32448/chatbot/software)

## Related Categories

- [Chatbot Software](https://www.capterra.com.au/directory/32448/chatbot/software)
- [Conversational AI Platforms](https://www.capterra.com.au/directory/31596/conversational-ai-platform/software)

## Alternatives

1. [LiveAgent](https://www.capterra.com.au/software/102188/liveagent) — 4.7/5 (1789 reviews)
2. [Birdeye](https://www.capterra.com.au/software/152997/birdeye) — 4.7/5 (707 reviews)
3. [LiveChat](https://www.capterra.com.au/software/62194/livechat) — 4.6/5 (1728 reviews)
4. [Freshchat](https://www.capterra.com.au/software/158117/freshchat) — 4.2/5 (174 reviews)
5. [SAS Viya](https://www.capterra.com.au/software/1043140/sas-viya) — 4.4/5 (12 reviews)

## Links

- [View on Capterra](https://www.capterra.com.au/software/1064642/molin)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10019402/Molin/> |
| en-AE | <https://www.capterra.ae/software/1064642/molin> |
| en-AU | <https://www.capterra.com.au/software/1064642/molin> |
| en-CA | <https://www.capterra.ca/software/1064642/molin> |
| en-GB | <https://www.capterra.co.uk/software/1064642/molin> |
| en-IE | <https://www.capterra.ie/software/1064642/molin> |
| en-IL | <https://www.capterra.co.il/software/1064642/molin> |
| en-IN | <https://www.capterra.in/software/1064642/molin> |
| en-NZ | <https://www.capterra.co.nz/software/1064642/molin> |
| en-SG | <https://www.capterra.com.sg/software/1064642/molin> |
| en-ZA | <https://www.capterra.co.za/software/1064642/molin> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Australia","address":{"@type":"PostalAddress","addressLocality":"Sydney","addressRegion":"NSW","postalCode":"2060","streetAddress":"Level 18 40 Mount Street North Sydney NSW 2060 Australia"},"description":"Capterra Australia helps millions of people find the best business software with user reviews, ratings and price comparisons.","email":"info@capterra.com.au","url":"https://www.capterra.com.au/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.com.au/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/Capterra","https://www.linkedin.com/company/capterra/","https://www.youtube.com/channel/UCjRCDmEibpHwyX3m2b3y80w"]},{"name":"Molin AI","description":"Molin AI is a cloud-based conversational AI chatbot platform built for online stores. It connects to e-commerce systems to handle customer questions, look up orders, track shipments, and recommend products around the clock across website chat and social messaging channels.\n\nBusinesses use it to automate repetitive support tasks, capture leads, and guide shoppers toward purchases without adding headcount. When a conversation needs a human touch, the platform transfers the chat to a live agent. All interactions are managed from a centralized dashboard.\n\nCore features include multi-channel support (website, Facebook Messenger, Instagram, WhatsApp), AI product recommendations, upselling, FAQ-based training, sales tracking, response quality analysis, and team management with multiple seats.\n\nMolin AI suits e-commerce businesses of all sizes, from small independent webshops on the free plan to large retailers and enterprises on custom tiers. It supports customers in 92+ languages.","image":"https://images.g2crowd.com/display-layer-screenshots/1271184/ad3ae780279836befc3bdf49ce581073ab6b5bd4ebeb038c0002a5570daa7f51.jpg","url":"https://www.capterra.com.au/software/1064642/molin","@id":"https://www.capterra.com.au/software/1064642/molin#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"offers":{"price":"0","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@id":"https://www.capterra.com.au/software/1064642/molin#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is Molin AI?","@type":"Question","acceptedAnswer":{"text":"Molin AI is a cloud-based conversational AI chatbot platform built for online stores. It connects to e-commerce systems to handle customer questions, look up orders, track shipments, and recommend products around the clock across website chat and social messaging channels.Businesses use it to automate repetitive support tasks, capture leads, and guide shoppers toward purchases without adding headcount. When a conversation needs a human touch, the platform transfers the chat to a live agent. All interactions are managed from a centralized dashboard.Core features include multi-channel support (website, Facebook Messenger, Instagram, WhatsApp), AI product recommendations, upselling, FAQ-based training, sales tracking, response quality analysis, and team management with multiple seats.Molin AI suits e-commerce businesses of all sizes, from small independent webshops on the free plan to large retailers and enterprises on custom tiers. It supports customers in 92+ languages.","@type":"Answer"}},{"name":"Who Uses Molin AI?","@type":"Question","acceptedAnswer":{"text":"Small to large e-commerce businesses and online retailers, including independent webshops and enterprise-level stores.","@type":"Answer"}}]},{"@id":"https://www.capterra.com.au/software/1064642/molin#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Chatbot Software","position":2,"item":"/directory/32448/chatbot/software","@type":"ListItem"},{"name":"Molin AI","position":3,"item":"/software/1064642/molin","@type":"ListItem"}]}]}
</script>