---
description: Learn more about My AI Front Desk price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: My AI Front Desk Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Virtual Assistant Software](/directory/33535/virtual-assistant/software) > [My AI Front Desk](/software/1058492/my-ai-front-desk)

# My AI Front Desk

Canonical: https://www.capterra.com.au/software/1058492/my-ai-front-desk

> AI Phone Receptionist to answer questions, schedule appointments, and more.
> 
> Verdict: Rated **1.5/5** by 2 users. Top-rated for **Ease of Use**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **1.5/5** | 2 Reviews |
| Ease of Use | 2.0/5 | Based on overall reviews |
| Customer Support | 2.0/5 | Based on overall reviews |
| Value for Money | 1.5/5 | Based on overall reviews |
| Features | 2.0/5 | Based on overall reviews |
| Recommendation percentage | 10% | (1/10 Likelihood to recommend) |

## About the vendor

- **Company**: My AI Front Desk

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- AI/Machine Learning
- Business Process Automation
- Natural Language Processing
- Personalization

## Support Options

- Email/Help Desk
- FAQs/Forum

## Category

- [Virtual Assistant Software](https://www.capterra.com.au/directory/33535/virtual-assistant/software)

## Alternatives

1. [micro1](https://www.capterra.com.au/software/1077474/micro1) — 4.9/5 (226 reviews)
2. [fonio.ai](https://www.capterra.com.au/software/1072370/fonio-ai) — 4.9/5 (95 reviews)
3. [STAN AI](https://www.capterra.com.au/software/1052246/stan-ai) — 4.7/5 (13 reviews)
4. [Upfirst](https://www.capterra.com.au/software/1074921/Upfirst) — 5.0/5 (5 reviews)
5. [Wing](https://www.capterra.com.au/software/1012352/wing) — 4.8/5 (69 reviews)

## Reviews

### "Not good for anything more complex than voicemail." — 2.0/5

> **Verified Reviewer** | *10 September 2025* | Law Practice | Recommendation rating: 1.0/10
> 
> **Pros**: The phone number they give you answers about 80% of the time, which is better than none of the time.
> 
> **Cons**: Their sales process is incredibly misleading. Setup beyond the very basics is enormously complicated if you need to work in Zapier. Not a do it yourself system.
> 
> I have had four phone calls and about 5 hours of chat with them because I was told, directly, that this app integrated with Hubspot. It. Does. Not. You can use Zapier and a host of other apps to try and get something set up that will trigger an event in Hubspot, but you need a degree to do so. I am ten hours into this based on their initial statements regarding this integration and have nothing to show for it, that is thousands of dollars of wasted time. If you have a very simple business that needs LLM voicemail, this is the app for you.

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### "Product underperformed; company refused any resolution after 30+ hours of effort" — 1.0/5

> **Benton** | *27 March 2026* | Hospital & Health Care | Recommendation rating: 0.0/10
> 
> **Pros**: The onboarding is straightforward and the concept is promising. The free trial gives you enough to feel hopeful, which is part of the problem.
> 
> **Cons**: The product never performed consistently enough to use in a real-world business scenario. After investing approximately 30 hours attempting to configure and optimize the AI receptionist, the results remained unreliable and unpredictable. I could not deploy it with confidence.
When I contacted support to request a refund — offering to pay for one full month of service as a fair compromise — I was told the annual contract I had signed would be enforced with no exceptions. I escalated to supervisors and received no meaningful response. I offered a second compromise: convert me to monthly billing and charge me for the months I tested it. Still nothing.
> 
> They are within their contractual rights. But a company that collects an annual fee upfront, delivers inconsistent results, and then refuses every reasonable accommodation when a customer has genuinely tried and failed — while also going silent on escalation — is telling you exactly what post-sale support looks like. If you're evaluating this product, strongly consider starting month-to-month, and test it thoroughly in your specific use case before committing to an annual plan.

## Links

- [View on Capterra](https://www.capterra.com.au/software/1058492/my-ai-front-desk)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10014488/My-AI-Front-Desk/> |
| en-AE | <https://www.capterra.ae/software/1058492/my-ai-front-desk> |
| en-AU | <https://www.capterra.com.au/software/1058492/my-ai-front-desk> |
| en-CA | <https://www.capterra.ca/software/1058492/my-ai-front-desk> |
| en-GB | <https://www.capterra.co.uk/software/1058492/my-ai-front-desk> |
| en-IE | <https://www.capterra.ie/software/1058492/my-ai-front-desk> |
| en-IL | <https://www.capterra.co.il/software/1058492/my-ai-front-desk> |
| en-IN | <https://www.capterra.in/software/1058492/my-ai-front-desk> |
| en-NZ | <https://www.capterra.co.nz/software/1058492/my-ai-front-desk> |
| en-SG | <https://www.capterra.com.sg/software/1058492/my-ai-front-desk> |
| en-ZA | <https://www.capterra.co.za/software/1058492/my-ai-front-desk> |

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