--- description: Learn more about Clio price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Clio Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Legal Case Management Software](/directory/20040/legal-case-management/software) > [Clio](/software/105428/clio) # Clio Canonical: https://www.capterra.com.au/software/105428/clio Page: 1 / 69\ Next: [Next page](https://www.capterra.com.au/software/105428/clio?page=2) > Ranked \#1 and with the most 5-star reviews on Capterra, Clio is the only intelligent legal work platform with context-aware AI. > > Verdict: Rated **4.7/5** by 1691 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Clio? Ranked \#1 and with the most 5-star reviews on Capterra, Clio is the only intelligent legal work platform with context-aware AI and trusted legal research. Proudly used by 400,000+ legal professionals ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 1691 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Clio - **Location**: Burnaby, Canada - **Founded**: 2007 ## Commercial Context - **Starting Price**: $39.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: The pricing plans offered by Clio range from an entry-level plan called EasyStart at $49 per user per month, offering basic features like time tracking and online payments, to more advanced plans like Essentials and Advanced at $89-$129 per user per month, providing additional features such as client collaboration tools and document automation. The highest tier plan, Expand, priced at $149 per user per month, includes comprehensive features like workflow automation, unlimited e-signatures and financial reporting. Customers also have the option to customize their plans with add-ons such as Clio Grow and Clio Work for enhanced client intake and artificial intelligence functionality, respectively. Overall, Clio's pricing structure caters to law firms of various sizes and needs, offering flexibility and scalability. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Belgium, Canada, Hong Kong SAR China, Ireland, Luxembourg, Netherlands, New Zealand, Puerto Rico, South Africa, United Arab Emirates, United Kingdom, United States ## Features - Access Controls/Permissions - Accounting - Activity Dashboard - Bank Reconciliation - Bankruptcy Case Management - Billable & Non-Billable Hours - Billing & Invoicing - Calendar Management - Case Notes - Client Management - Collaboration Tools - Compliance Management - Conflict Management - Contact Database - Contact Management - Contract/License Management - Court Rules-Based Scheduling - Customisable Invoices - Deadline Management - Debit/Credit Card Processing - Document Capture - Document Management - Document Storage - Electronic Signature - Expense Tracking - File Sharing - Financial Management - For Legal Professionals - Full Text Search - General Ledger - Income & Balance Sheet - Interaction Tracking - Invoice Management - Invoice Processing - Lead Management - Legal Case Management - Mobile Payments - Multiple Payment Options - Payment Fraud Prevention - Payment Processing - Receipt Management - Reminders - Sales Pipeline Management - Task Management - Tax Calculation - Time & Expense Tracking - Time Tracking - Trust Accounting - Version Control - Workflow Management ... and 31 more features ## Integrations (33 total) - 8am LawPay - Birdeye - Box - Case Status - Chrometa - Docusign - Dropbox Business - Gmail - Google Calendar - Google Contacts - Google Drive - InfoTrack - InvoiceSherpa - Kenect - LEX Reception ... and 18 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Legal Case Management Software](https://www.capterra.com.au/directory/20040/legal-case-management/software) ## Related Categories - [Legal Practice Management Software](https://www.capterra.com.au/directory/20038/law-practice-management/software) - [Legal Accounting Software](https://www.capterra.com.au/directory/32592/legal-accounting/software) - [Document Management Software](https://www.capterra.com.au/directory/30063/document-management/software) - [Payment Processing Software](https://www.capterra.com.au/directory/30232/payment-processing/software) - [Task Management Software](https://www.capterra.com.au/directory/10030/task-management/software) ## Alternatives 1. [8am MyCase](https://www.capterra.com.au/software/115613/mycase) — 4.6/5 (784 reviews) 2. [LEAP](https://www.capterra.com.au/software/147413/leap) — 4.2/5 (529 reviews) 3. [Smokeball](https://www.capterra.com.au/software/133656/smokeball) — 4.8/5 (356 reviews) 4. [PracticePanther Legal Software](https://www.capterra.com.au/software/140231/practicepanther-legal-software) — 4.7/5 (523 reviews) 5. [Litify](https://www.capterra.com.au/software/160393/litify) — 4.4/5 (138 reviews) ## Reviews ### "Do not recommend for Australian lawyers" — 1.0/5 > **Verified Reviewer** | *25 September 2025* | Law Practice | Recommendation rating: 0.0/10 > > **Pros**: Clio Payments was good - it was the only thing that worked well for me. Payments and billing generally > > **Cons**: Everything else. The platform is not suitable for Australian practitioners — it is very US-centric and doesn’t align with our requirements. The system feels clunky and fidgety. Smokeball and Leap are far better alternatives for Australian firms. > > Dissatisfied. Beware that if you’re not happy with their service and you’ve paid for a yearly subscription, they will say they will "check refund eligibility" and just cancel your account and not refund you without advising you. ----- ### "Clio Overpromised in Australia — Still Waiting Two Years Later" — 1.0/5 > **Anonymous User** | *11 July 2025* | Legal Services | Recommendation rating: 0.0/10 > > **Pros**: •Clean and user-friendly interface •Good for basic matter management and time recording •Secure and cloud-based, which suits remote teams > > **Cons**: •Key integrations promised at sign-up still don’t exist (two years later) •Clio Payments is not fully automated — many manual steps still required •Support tickets often go unanswered for weeks •Poor accountability from support and product teams •Not well adapted to Australian legal practice needs > > Clio made big promises when they first launched in Australia — seamless integrations, automated processes, and a fully functional payment system, all supposedly ready within six months. Two years later, I’m still waiting for most of that to materialise. I feel let down by the gap between the sales pitch and what’s actually been delivered. Clio may be more developed in other markets, but in Australia, it’s been frustratingly underwhelming. If you’re based in Australia, I’d strongly recommend doing a deep dive and asking very specific questions about what functionality is actually available to you now — not what they hope to offer “soon.” The product feels unfinished in this market, and support can be slow and unresponsive. ----- ### "So glad we switched to CLIO" — 5.0/5 > **Kelcey** | *5 August 2025* | Law Practice | Recommendation rating: 10.0/10 > > **Pros**: The software was easy to pick up and use, even after switching from a software the the firm used for 15+ years. There are several great features but our favorites are clio payments, efiling, the ease of billing and bill review, reporting and the newly added automations. Our firm also loves the tasking feature and the several ways to capture time. There are several integrations that also make clio a sharp software. > > **Cons**: I do not like that we can not assign one task to multiple people. I also do not like that the trust listing report can not show the responsible attorney. > > The overall experience with clio has been great. It has allowed for partners in our firm have actual data at their fingertips and it has allowed our firm to get bills out quicker and a better handle on our collections with the multiple payment methods available with clio payments. ----- ### "HIGHLY RECOMMEND CLIO - For now and the next 5-10 years." — 5.0/5 > **Christopher** | *30 October 2025* | Legal Services | Recommendation rating: 10.0/10 > > **Pros**: Clio is constantly evolving, improving and innovating to improve the Customer (law firm) experience, consequently enhancing clients' matter outcomes and the client experience. > > **Cons**: Pricing is seemingly disjointed. Separate tiers for Manage (LPM), Grow (CRM), Accounting, Draft (Docs/Templates/Automations), the CPI (Clio Personal Injury "add-on") and now Clio Work (Ai, Research, etc.) If these programs were integrated, and we could select them a la carte under various plans, versus what appear to be distinct packages (some based on user licenses, some that are mandatory for the firm), it would help. IF the CPI or DRAFT were included, maybe for a slightly higher price, it would seem more integrated. I understand the economics, costs to deliver superb service by Clio and value the various components bring, but it is becoming onerous and unwieldy for a solo/sm. firm. > > Aside from that minor, negative Con above, I Love Clio, as does my staff and colleagues. I've been practicing 34 years, and somewhat of a legal-tech nerd, and hope to remain with Clio for the remainder of my career (5 - 10 years). ----- ### "Clio is just . . . meh\!" — 3.0/5 > **Verified Reviewer** | *13 August 2025* | Law Practice | Recommendation rating: 4.0/10 > > **Pros**: Their customer support until 2025 was excellent, which means they know how to provide it. It has gone down recently choosing to say we are not seeing what we are clearly seeing or putting the problem in to development or even worse, blaming a third party vendor. They were good at helping resolve issues at one time. The program is easy to use and set up however and invoicing is relatively straightforward. > > **Cons**: The per user cost and constant updating of services that are not included and frankly don't work well with their other services seems less of a subscription service and more of a toxic relationship that needs to be ended but for which few viable alternatives exist. We use the "devil we know" expression around my office to describe Clio is, which is not a service that would receive a 5 star review. > > This is a good program for a solo or small office but a below average program for a large office. The more non-billing personnel you have and the more users you need makes the program cost outweigh its convenience and lack of flexibility. ----- Page: 1 / 69\ Next: [Next page](https://www.capterra.com.au/software/105428/clio?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/105428/clio) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data