--- description: Learn more about Clio price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Clio Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Legal Case Management Software](/directory/20040/legal-case-management/software) > [Clio](/software/105428/clio) # Clio Canonical: https://www.capterra.com.au/software/105428/clio Page: 1 / 71\ Next: [Next page](https://www.capterra.com.au/software/105428/clio?page=2) > Ranked \#1 and with the most 5-star reviews on Capterra, Clio is the only intelligent legal work platform with context-aware AI. > > Verdict: Rated **4.7/5** by 1743 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Clio? Ranked \#1 and with the most 5-star reviews on Capterra, Clio is the only intelligent legal work platform with context-aware AI and trusted legal research. Proudly used by 400,000+ legal professionals ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 1743 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Clio - **Location**: Burnaby, Canada - **Founded**: 2007 ## Commercial Context - **Starting Price**: $39.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: The pricing plans offered by Clio range from an entry-level plan called EasyStart at $49 per user per month, offering basic features like time tracking and online payments, to more advanced plans like Essentials and Advanced, providing additional features such as client collaboration tools and document automation. The highest tier plan, Expand, includes comprehensive features like workflow automation, unlimited e-signatures and financial reporting. Customers also have the option to customize their plans with add-ons such as Clio Grow and Clio Work for enhanced client intake and artificial intelligence functionality, respectively. Overall, Clio's pricing structure caters to law firms of various sizes and needs, offering flexibility and scalability. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Belgium, Canada, Hong Kong SAR China, Ireland, Luxembourg, Netherlands, New Zealand, Puerto Rico, South Africa, United Arab Emirates, United Kingdom, United States ## Features - Access Controls/Permissions - Accounting - Activity Dashboard - Bank Reconciliation - Bankruptcy Case Management - Billing & Invoicing - Calendar Management - Case Notes - Client Management - Collaboration Tools - Compliance Management - Conflict Management - Contact Database - Contact Management - Contract Drafting - Contract/License Management - Court Rules-Based Scheduling - Customisable Invoices - Customizable Templates - Deadline Management - Debit/Credit Card Processing - Document Capture - Document Management - Document Storage - Electronic Signature - Expense Tracking - File Sharing - For Legal Professionals - Full Text Search - General Ledger - Income & Balance Sheet - Interaction Tracking - Invoice Management - Invoice Processing - Lead Management - Legal Case Management - Mobile Payments - Multiple Payment Options - Natural Language Processing - Payment Fraud Prevention - Payment Processing - Quotes/Estimates - Reporting/Analytics - Sales Pipeline Management - Task Management - Tax Calculation - Time & Expense Tracking - Time Tracking - Version Control - Workflow Management ... and 45 more features ## Integrations (33 total) - 8am LawPay - Birdeye - Box - Case Status - Chrometa - Docusign - Dropbox - Gmail - Google Calendar - Google Contacts - Google Drive - InfoTrack - InvoiceSherpa - Kenect - LEX Reception ... and 18 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Legal Case Management Software](https://www.capterra.com.au/directory/20040/legal-case-management/software) ## Related Categories - [Legal Practice Management Software](https://www.capterra.com.au/directory/20038/law-practice-management/software) - [Legal Accounting Software](https://www.capterra.com.au/directory/32592/legal-accounting/software) - [Document Management Software](https://www.capterra.com.au/directory/30063/document-management/software) - [Payment Processing Software](https://www.capterra.com.au/directory/30232/payment-processing/software) - [Task Management Software](https://www.capterra.com.au/directory/10030/task-management/software) ## Alternatives 1. [8am MyCase](https://www.capterra.com.au/software/115613/mycase) — 4.6/5 (807 reviews) 2. [LEAP](https://www.capterra.com.au/software/147413/leap) — 4.3/5 (546 reviews) 3. [Smokeball](https://www.capterra.com.au/software/133656/smokeball) — 4.8/5 (359 reviews) 4. [PracticePanther Legal Software](https://www.capterra.com.au/software/140231/practicepanther-legal-software) — 4.7/5 (529 reviews) 5. [Litify](https://www.capterra.com.au/software/160393/litify) — 4.4/5 (138 reviews) ## Reviews ### "Do not recommend for Australian lawyers" — 1.0/5 > **Verified Reviewer** | *25 September 2025* | Law Practice | Recommendation rating: 0.0/10 > > **Pros**: Clio Payments was good - it was the only thing that worked well for me. Payments and billing generally > > **Cons**: Everything else. The platform is not suitable for Australian practitioners — it is very US-centric and doesn’t align with our requirements. The system feels clunky and fidgety. Smokeball and Leap are far better alternatives for Australian firms. > > Dissatisfied. Beware that if you’re not happy with their service and you’ve paid for a yearly subscription, they will say they will "check refund eligibility" and just cancel your account and not refund you without advising you. ----- ### "Clio Overpromised in Australia — Still Waiting Two Years Later" — 1.0/5 > **Anonymous User** | *11 July 2025* | Legal Services | Recommendation rating: 0.0/10 > > **Pros**: •Clean and user-friendly interface •Good for basic matter management and time recording •Secure and cloud-based, which suits remote teams > > **Cons**: •Key integrations promised at sign-up still don’t exist (two years later) •Clio Payments is not fully automated — many manual steps still required •Support tickets often go unanswered for weeks •Poor accountability from support and product teams •Not well adapted to Australian legal practice needs > > Clio made big promises when they first launched in Australia — seamless integrations, automated processes, and a fully functional payment system, all supposedly ready within six months. Two years later, I’m still waiting for most of that to materialise. I feel let down by the gap between the sales pitch and what’s actually been delivered. Clio may be more developed in other markets, but in Australia, it’s been frustratingly underwhelming. If you’re based in Australia, I’d strongly recommend doing a deep dive and asking very specific questions about what functionality is actually available to you now — not what they hope to offer “soon.” The product feels unfinished in this market, and support can be slow and unresponsive. ----- ### "A Game-Changer for Law Firm Automation and Efficiency" — 5.0/5 > **Michael** | *6 August 2025* | Law Practice | Recommendation rating: 10.0/10 > > **Pros**: Powerful automation features for both administrative and legal workflows Excellent value for money Intuitive and user-friendly interface Responsive and knowledgeable customer support Seamless invoicing and time tracking Robust document management system Smooth and reliable data migration Extensive library of integrated apps Ability to centralize most law firm operations in one platform Streamlines workflows, saves time, and supports firm growth > > **Cons**: The only issues I can remember encountering related to trying to integrate my VoIP phone system with Clio to ensure that all calls in or out are logged into Clio. > > Clio has completely transformed the way I run my law practice. From administrative tasks to legal workflows, the sheer number of features Clio offers for automation is remarkable. It’s clear that this platform was built with modern law firms in mind. Clio delivers exceptional value for money—it’s more than just practice management software; it’s a comprehensive ecosystem that consolidates nearly every function I need to operate efficiently. The ease of use is impressive, even for those who aren’t especially tech-savvy. Everything is intuitive, and the learning curve is minimal. Customer support is consistently responsive and knowledgeable, making onboarding and troubleshooting a breeze. I especially appreciate the robust invoicing features, which simplify time tracking and billing while reducing administrative overhead. Document management is seamless, and I’ve had no issues with data migration, which speaks to how well the platform handles transitions from other systems. One of Clio’s standout strengths is its ever-growing library of integrated apps. From e-signatures and accounting tools to legal research and communications, these integrations let you streamline most operations and keep everything centralized. Having nearly everything in one place has saved me time, improved accuracy, and allowed my firm to grow without being bogged down by disjointed systems. ----- ### "Full Spectrum Operations Support" — 5.0/5 > **Rendi** | *12 May 2026* | Law Practice | Recommendation rating: 10.0/10 > > **Pros**: The integrated workflow across intake, case management, document drafting, and billing has been transformative for my practice. In seven months, Clio has significantly streamlined how I handle client intakes and document preparation. What used to be scattered across multiple systems now flows seamlessly in one place. Specifically, the document management and drafting features let me build and reuse templates efficiently, which has made my output faster and more consistent. Paired with the time tracking and case management tools, I can see the full picture of each matter from intake through invoicing without jumping between platforms. The time tracking integration with billing is particularly valuable; I'm capturing hours accurately as we work rather than reconstructing time logs later. It's made me more efficient and reduced the errors that come from manual data entry and disjointed systems. > > **Cons**: It is expensive for a solo practitioner. Having to pay additional fees for each state's template library seems unnecessary. May attorneys are licensed in multiple jurisdictions. > > Overall, Clio has been a solid investment for my practice. Since implementing it seven months ago, it's become central to how I operate, from client intake through case closure and billing. The platform handles the core functions I need well: case management is intuitive, the document drafting and template features have genuinely improved my output speed and accuracy, and time tracking integrates smoothly with the billing workflow. That said, there is one frustration worth mentioning: the credit card processing fees add up quickly. If clients elect to pay via credit card with any frequency, that cost structure can feel steep and eats into what would otherwise be a strong value proposition. If I elect to pass the cost on to the client, they lose the ability to use Apple Pay, which is why I haven't yet elected to do that. ----- ### "Good for billing, bad for migration." — 2.0/5 > **Jay** | *13 February 2026* | Legal Services | Recommendation rating: 1.0/10 > > **Pros**: Clio document management and the billing and invoicing is easy to use and is helpful. The email reminders have already brought up some old AR that was unrecognized, and started bringing it in. > > **Cons**: THe data integration was a mess. It still is. I signed up in October, migrated end of December, and in mid February cannot get an accurate report for the fees earned in January. I have called and spoke with multiple people, and none are able to help. I asked to generate one report - and Clio is unable to generate the one report after the migration - how much revenue did my attorneys actually bring in based upon the hours they worked. Clio does not migrate this data. Despite me saying this is the one report I want, and being reassured I could get it. When they could not generate it, they just told me to hire an outside consultant. They are evaluating an offset of my fees, but no promises, and no solutions as of yet. > > The product is fine - the reports are wonky to be honest. For example, summary total columns are excluded when you view multiple users, and are not included at all in CSV. Why would you not include a "total" at the bottom of every report. Its like the one thing you actually want to see, and its strangely missing. The responsiveness to my complaints about this, has been underwhelming. ----- Page: 1 / 71\ Next: [Next page](https://www.capterra.com.au/software/105428/clio?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/105428/clio) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data