--- description: Learn more about Clio price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Clio Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Legal Case Management Software](/directory/20040/legal-case-management/software) > [Clio](/software/105428/clio) # Clio Canonical: https://www.capterra.com.au/software/105428/clio Page: 1 / 70\ Next: [Next page](https://www.capterra.com.au/software/105428/clio?page=2) > Ranked \#1 and with the most 5-star reviews on Capterra, Clio is the only intelligent legal work platform with context-aware AI. > > Verdict: Rated **4.7/5** by 1726 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Clio? Ranked \#1 and with the most 5-star reviews on Capterra, Clio is the only intelligent legal work platform with context-aware AI and trusted legal research. Proudly used by 400,000+ legal professionals ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 1726 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Clio - **Location**: Burnaby, Canada - **Founded**: 2007 ## Commercial Context - **Starting Price**: $39.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: The pricing plans offered by Clio range from an entry-level plan called EasyStart at $49 per user per month, offering basic features like time tracking and online payments, to more advanced plans like Essentials and Advanced, providing additional features such as client collaboration tools and document automation. The highest tier plan, Expand, includes comprehensive features like workflow automation, unlimited e-signatures and financial reporting. Customers also have the option to customize their plans with add-ons such as Clio Grow and Clio Work for enhanced client intake and artificial intelligence functionality, respectively. Overall, Clio's pricing structure caters to law firms of various sizes and needs, offering flexibility and scalability. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Belgium, Canada, Hong Kong SAR China, Ireland, Luxembourg, Netherlands, New Zealand, Puerto Rico, South Africa, United Arab Emirates, United Kingdom, United States ## Features - Access Controls/Permissions - Accounting - Activity Dashboard - Bankruptcy Case Management - Billable & Non-Billable Hours - Billing & Invoicing - Calendar Management - Case Notes - Client Management - Client Portal - Collaboration Tools - Communication Management - Compliance Management - Conflict Management - Contact Database - Contact Management - Contract/License Management - Court Rules-Based Scheduling - Customisable Invoices - Deadline Management - Debit/Credit Card Processing - Document Capture - Document Management - Document Storage - Electronic Signature - Expense Tracking - File Sharing - For Legal Professionals - Full Text Search - General Ledger - Income & Balance Sheet - Interaction Tracking - Invoice Management - Invoice Processing - Lead Management - Legal Case Management - Mobile Payments - Multiple Payment Options - Payment Fraud Prevention - Payment Processing - Receipt Management - Reminders - Reporting/Analytics - Sales Pipeline Management - Task Management - Tax Calculation - Time & Expense Tracking - Time Tracking - Trust Accounting - Workflow Management ... and 31 more features ## Integrations (33 total) - 8am LawPay - Birdeye - Box - Case Status - Chrometa - Docusign - Dropbox Business - Gmail - Google Calendar - Google Contacts - Google Drive - InfoTrack - InvoiceSherpa - Kenect - LEX Reception ... and 18 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Legal Case Management Software](https://www.capterra.com.au/directory/20040/legal-case-management/software) ## Related Categories - [Legal Practice Management Software](https://www.capterra.com.au/directory/20038/law-practice-management/software) - [Legal Accounting Software](https://www.capterra.com.au/directory/32592/legal-accounting/software) - [Document Management Software](https://www.capterra.com.au/directory/30063/document-management/software) - [Payment Processing Software](https://www.capterra.com.au/directory/30232/payment-processing/software) - [Task Management Software](https://www.capterra.com.au/directory/10030/task-management/software) ## Alternatives 1. [LEAP](https://www.capterra.com.au/software/147413/leap) — 4.3/5 (541 reviews) 2. [8am MyCase](https://www.capterra.com.au/software/115613/mycase) — 4.6/5 (790 reviews) 3. [Smokeball](https://www.capterra.com.au/software/133656/smokeball) — 4.8/5 (358 reviews) 4. [PracticePanther Legal Software](https://www.capterra.com.au/software/140231/practicepanther-legal-software) — 4.7/5 (524 reviews) 5. [Litify](https://www.capterra.com.au/software/160393/litify) — 4.4/5 (138 reviews) ## Reviews ### "Clio Overpromised in Australia — Still Waiting Two Years Later" — 1.0/5 > **Anonymous User** | *11 July 2025* | Legal Services | Recommendation rating: 0.0/10 > > **Pros**: •Clean and user-friendly interface •Good for basic matter management and time recording •Secure and cloud-based, which suits remote teams > > **Cons**: •Key integrations promised at sign-up still don’t exist (two years later) •Clio Payments is not fully automated — many manual steps still required •Support tickets often go unanswered for weeks •Poor accountability from support and product teams •Not well adapted to Australian legal practice needs > > Clio made big promises when they first launched in Australia — seamless integrations, automated processes, and a fully functional payment system, all supposedly ready within six months. Two years later, I’m still waiting for most of that to materialise. I feel let down by the gap between the sales pitch and what’s actually been delivered. Clio may be more developed in other markets, but in Australia, it’s been frustratingly underwhelming. If you’re based in Australia, I’d strongly recommend doing a deep dive and asking very specific questions about what functionality is actually available to you now — not what they hope to offer “soon.” The product feels unfinished in this market, and support can be slow and unresponsive. ----- ### "Do not recommend for Australian lawyers" — 1.0/5 > **Verified Reviewer** | *25 September 2025* | Law Practice | Recommendation rating: 0.0/10 > > **Pros**: Clio Payments was good - it was the only thing that worked well for me. Payments and billing generally > > **Cons**: Everything else. The platform is not suitable for Australian practitioners — it is very US-centric and doesn’t align with our requirements. The system feels clunky and fidgety. Smokeball and Leap are far better alternatives for Australian firms. > > Dissatisfied. Beware that if you’re not happy with their service and you’ve paid for a yearly subscription, they will say they will "check refund eligibility" and just cancel your account and not refund you without advising you. ----- ### "Well-Rounded Platform That Keeps Things Moving" — 4.0/5 > **Stephanie** | *4 May 2026* | Law Practice | Recommendation rating: 8.0/10 > > **Pros**: What I like most about Clio Manage is having everything in one place. I can manage cases, documents, emails, and billing without jumping between a bunch of different systems, which makes my day run a lot smoother. It also keeps things organized for the whole team, so nothing falls through the cracks. It’s not perfect, but it definitely helps keep everything moving efficiently. > > It’s good value for the money and does what I need day-to-day. Invoicing and document management are solid, and once you get used to it, it’s pretty easy to use. Support is usually helpful, but not always quick with more complex issues. Data migration can be a little clunky, and I wish there were better team workflow options—but overall, it gets the job done. ----- ### "Excellent Case Management Software for Busy Law Firms" — 5.0/5 > **Audri** | *12 May 2026* | Law Practice | Recommendation rating: 10.0/10 > > **Pros**: Clio has made managing probate matters significantly more organized and efficient. I especially appreciate the document management system, billing/invoicing features, and the ability to keep all case communications and deadlines in one centralized platform. It is very user-friendly and helps streamline day-to-day workflow in a busy law office. The integration with tools like e-signature platforms and email tracking has also been extremely helpful. > > **Cons**: Some features can take time to fully learn when first starting out, and occasional syncing or formatting issues can happen with uploaded documents. However, overall the platform is very reliable and the benefits outweigh the minor inconveniences. > > My overall experience with Clio has been very positive. As a probate paralegal handling multiple active matters, Clio has helped me stay organized, improve communication with clients, track deadlines, manage billing, and maintain efficient case management. The platform has become an essential part of our firm’s daily operations and has greatly improved productivity. ----- ### "Clio is just . . . meh\!" — 3.0/5 > **Verified Reviewer** | *13 August 2025* | Law Practice | Recommendation rating: 4.0/10 > > **Pros**: Their customer support until 2025 was excellent, which means they know how to provide it. It has gone down recently choosing to say we are not seeing what we are clearly seeing or putting the problem in to development or even worse, blaming a third party vendor. They were good at helping resolve issues at one time. The program is easy to use and set up however and invoicing is relatively straightforward. > > **Cons**: The per user cost and constant updating of services that are not included and frankly don't work well with their other services seems less of a subscription service and more of a toxic relationship that needs to be ended but for which few viable alternatives exist. We use the "devil we know" expression around my office to describe Clio is, which is not a service that would receive a 5 star review. > > This is a good program for a solo or small office but a below average program for a large office. The more non-billing personnel you have and the more users you need makes the program cost outweigh its convenience and lack of flexibility. ----- Page: 1 / 70\ Next: [Next page](https://www.capterra.com.au/software/105428/clio?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/105428/clio) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data