--- description: Learn more about CaptainBook price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: CaptainBook Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Tour Operator Software](/directory/20033/tour-operator/software) > [CaptainBook](/software/1054181/captainbook) # CaptainBook Canonical: https://www.capterra.com.au/software/1054181/captainbook Page: 1 / 2\ Next: [Next page](https://www.capterra.com.au/software/1054181/captainbook?page=2) > Captainbook is a Booking Management System connecting tour operators with local resellers (hotels, airbnbs, etc) on a global scale. > > Verdict: Rated **5.0/5** by 11 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses CaptainBook? Whether you are a solo tourpreneur, a family business or a large tour operator, CaptainBook has solutions to help you manage your bookings. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 11 Reviews | | Ease of Use | 5.0/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 4.9/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: CaptainBook ## Commercial Context - **Pricing model**: Usage Based (Free version available) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, Italian - **Available Countries**: Albania, Andorra, Anguilla, Antigua and Barbuda, Aruba, Austria, Bahamas, Barbados, Belarus, Belgium, Belize, Bermuda, Bosnia and Herzegovina, British Virgin Islands, Bulgaria, Canada, Cayman Islands, Costa Rica, Croatia, Cuba and 70 more ## Features - Booking Management - CRM - GDS/OTA Integration - Payment Processing - Pricing Management - Reporting & Statistics - Resource Management - Vendor Management ## Integrations (4 total) - Google Analytics 360 - Google Calendar - Google Tag Manager 360 - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Tour Operator Software](https://www.capterra.com.au/directory/20033/tour-operator/software) ## Alternatives 1. [Bókun](https://www.capterra.com.au/software/178518/bokun) — 4.7/5 (452 reviews) 2. [Rezdy](https://www.capterra.com.au/software/122690/rezdy) — 4.5/5 (237 reviews) 3. [WeTravel](https://www.capterra.com.au/software/163474/wetravel) — 4.8/5 (524 reviews) 4. [Intelitour](https://www.capterra.com.au/software/1070243/Intelitour) — 5.0/5 (41 reviews) 5. [Peek Pro](https://www.capterra.com.au/software/142459/peek-pro-tour-operator-software) — 4.7/5 (794 reviews) ## Reviews ### "Our Positive Experience with CaptainBook" — 5.0/5 > **Verified Reviewer** | *26 March 2025* | Entertainment | Recommendation rating: 10.0/10 > > **Pros**: The reservation system is straightforward to navigate, making the booking process smooth and efficient for both our staff and customers. > > **Cons**: While customization is a strong point, integration with certain third-party applications was limited. > > Our experience with CaptainBook has been overwhelmingly positive. The platform has significantly streamlined our reservation process, making it more efficient and user-friendly. The intuitive interface ensures that both our staff and customers can navigate the system with ease, reducing the time and effort required to manage bookings. ----- ### "My small company and CaptainBook" — 5.0/5 > **Cauã** | *13 May 2024* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: Since we start to lead customer trough Madeira Island on Jeep Adventures, we notice it would be fundamental to have a "own system" for booking on our website. After, many researches I found CaptainBook. It perfectly gives everything I need to run my small business with friendly fares and it integrates really well to my website. > > **Cons**: Before the last updates, it was sometimes slower than now. I would say, it works better than other system who my competitors use according to their feedback. Basically, it is the best solution and it is very easy to install and start to make money. > > I would like to thanks \[sensitive content hidden\] for the friendly and professional approach since the begging. I had a video chat with him, he explained everything and after that I could use CaptainBook. I had some doubts afterwards, and once again in a very short period of time I had the answer. ----- ### "A huge success to my travel agency, due to Captainbook" — 5.0/5 > **Apostolis** | *18 December 2023* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: Since a year, i own a travel agency for private tours and excursions in Chania, Crete. Being a professional historian tour guide, all the tours are done by me. Captainbook was crucial and had already embedded all the futures that i needed on their system. Set up costs were zero, commission on their side is absolutely acceptable, and customer support is so good, that i have never ever had any better, on any transaction in my life. Just yesteday i uploaded a tour to an OTA and matching API key with them was a 5 min process, on a Sunday\! I went far and beyond for this review, but trust me they are worth every penny. I will continue to use them on my site and looking forward to see their success\! > > **Cons**: Customer support is second to none. Honest pricing, friendly employees that will go the extra mile help your business and make you succeed with them. > > A crucial experience that was very much needed in my travel agency and solved all my problems with overbookings, tiered pricing, widgets visible or not visible as per my liking on my website, and so, so more. ----- ### "Powerful booking management software, ideal for water based activities" — 5.0/5 > **Panagiotis** | *30 August 2023* | Leisure, Travel & Tourism | Recommendation rating: 10.0/10 > > **Pros**: Integrating with my website was a piece of cake, their support have been very helpful. I love the widget design, and how easy to use the mobile app is.My business is quite easy, I just do daily sailing tours and private sailings, but captainbook filled all the gaps. > > **Cons**: I would love to see the website builder evolve into a landing page builder so I could make landing pages per product to catch new leads during my google ads campaigns (and on social). > > We increased bookings, and I spend almost no time emailing guests as everything is automated. They fill the crew list online and I use the platform to generate my paperwork every morning to go to the port police to get the authorisation to set sail. I save so much time every day. And the best part is that I pay only a booking fee, so I don't pay anything in the winter when I don't operate. ----- ### "Seamless Experience for Nautical Adventures\!" — 5.0/5 > **Alexandros** | *14 September 2023* | Leisure, Travel & Tourism | Recommendation rating: 10.0/10 > > **Pros**: The software is intuitive and simple to navigate. It caters perfectly to those in the maritime activity business, making it effortless to set up and manage tours. New employees pick up on it swiftly, saving us time on training.I appreciate that this system is specifically designed for nautical activities. Features such as boat availability management, reschedule captains management.Customers have remarked on the ease of booking their tours, which has led to increased bookings and fewer errors. The real-time calendar helps us avoid overbooking and keeps everything in sync.The secure payment gateway integration means no more hassles with third-party apps. This has made transactions a breeze and has instilled confidence in our customers.Anytime we had questions or minor glitches, the support team was prompt, knowledgeable, and friendly. > > **Cons**: While the software itself is user-friendly, the initial setup took a bit longer than anticipated. It wasn't a major hurdle, but having a more streamlined onboarding process could help new users hit the ground running faster. > > If you're in the business of maritime tours, Captain Book is a no-brainer. It streamlines the management process, impresses customers, and, overall, has been a significant asset in our operations. From boat tours to fishing expeditions, Captain Book ensures every journey sails smoothly from booking to boarding. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.com.au/software/1054181/captainbook?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/1054181/captainbook) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data