---
description: Learn more about Live Chat App price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Live Chat App Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [Live Chat App](/software/1054073/live-chat-app)

# Live Chat App

Canonical: https://www.capterra.com.au/software/1054073/live-chat-app

> Cloud-based live chat application that helps businesses conduct real-time customer chats on a centralized dashboard.
> 
> Verdict: Rated **5.0/5** by 2 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 2 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Mangodo Digital Marketing and Advertising Solutions

## Commercial Context

- **Target Audience**: 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Türkiye

## Features

- Customisable Branding
- Real-time Consumer-facing Chat

## Category

- [Live Chat Software](https://www.capterra.com.au/directory/30797/live-chat/software)

## Alternatives

1. [LiveAgent](https://www.capterra.com.au/software/102188/liveagent) — 4.7/5 (1753 reviews)
2. [WhatsApp](https://www.capterra.com.au/software/180345/whatsapp) — 4.7/5 (16296 reviews)
3. [Slack](https://www.capterra.com.au/software/135003/slack) — 4.7/5 (24046 reviews)
4. [Text Request](https://www.capterra.com.au/software/167015/text-request) — 4.6/5 (1193 reviews)
5. [LiveChat](https://www.capterra.com.au/software/62194/livechat) — 4.6/5 (1715 reviews)

## Reviews

### "A must have for businesses for customer Engagement" — 5.0/5

> **Ace** | *25 October 2023* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: Real-time Communication: The ability to engage with customers in real-time has significantly improved our response time. Our customers can now rely on our Chat on our website.User-Friendly Interface: The app is incredibly intuitive and easy to use. Our chat agents find it straightforward to manage conversations, which means they can focus on providing exceptional service.Automation Features: The Live Chat app offers automation options like chatbots and canned responses, which help us handle common queries efficiently. It's like having an extra set of hands to assist our support team, especially during peak hours where in agents can accept multi chats all at the same time.Visitor Insights: We've found the visitor insights and analytics to be invaluable. Understanding the behavior of our website visitors allows us to tailor our approach and anticipate their needs better plus reports are very useful to gauge agents efficiency both in time response and chat management.
> 
> **Cons**: Dependency on Internet: Live Chat apps are reliant on an internet connection. If your internet service experiences disruptions, you risk losing the ability to communicate with customers. Security and Privacy Concerns: Handling customer data and communication comes with the responsibility to protect it. Security breaches or mishandling of customer information can lead to severe consequences, which gives us limited capability when accepting payments.
> 
> This app has simplified and revolutionized the way we interact with our customers, and I couldn't be happier with the results.Live Chat app has transformed the way we engage with our customers, making it easier for us to provide exceptional service. If you're looking to enhance your customer support and engagement, I wholeheartedly recommend giving this app a try. It's a powerful tool that will undoubtedly benefit your business.

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### "Instant communication" — 5.0/5

> **Hanane** | *6 January 2024* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: A very special application that allows us to communicate instantly with customers and find out what they are looking for and what they prefer
> 
> **Cons**: I've liked it a lot and I don't see any downsides.'
> 
> Great experience .It is one of the best applications that I have used in instant communication .And she's still like you

## Links

- [View on Capterra](https://www.capterra.com.au/software/1054073/live-chat-app)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10012937/Live-Chat-App/> |
| en-AE | <https://www.capterra.ae/software/1054073/live-chat-app> |
| en-AU | <https://www.capterra.com.au/software/1054073/live-chat-app> |
| en-CA | <https://www.capterra.ca/software/1054073/live-chat-app> |
| en-GB | <https://www.capterra.co.uk/software/1054073/live-chat-app> |
| en-IE | <https://www.capterra.ie/software/1054073/live-chat-app> |
| en-IL | <https://www.capterra.co.il/software/1054073/live-chat-app> |
| en-IN | <https://www.capterra.in/software/1054073/live-chat-app> |
| en-NZ | <https://www.capterra.co.nz/software/1054073/live-chat-app> |
| en-SG | <https://www.capterra.com.sg/software/1054073/live-chat-app> |
| en-ZA | <https://www.capterra.co.za/software/1054073/live-chat-app> |

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