---
description: Learn more about Simpro price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Simpro Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Field Service Management Software](/directory/10009/field-service-management/software) > [Simpro](/software/10529/simpro-enterprise)

# Simpro

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> simPRO is a powerful field management software &#10;that helps trade contractors streamline operations to increase profits.&#10;\*\*Special : Sign Up in June \&amp; Get 50% Off Implementation
> 
> Verdict: Rated **4.0/5** by 145 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Simpro?

Simpro is used by electrical contractors, plumbers, HVAC technicians, security companies, fire protection specialists, and trades professionals.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 145 Reviews |
| Ease of Use | 3.7/5 | Based on overall reviews |
| Customer Support | 3.8/5 | Based on overall reviews |
| Value for Money | 3.8/5 | Based on overall reviews |
| Features | 3.9/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: Simpro Software
- **Location**: Brisbane, Australia
- **Founded**: 2002

## Commercial Context

- **Pricing model**: Per User
- **Target Audience**: 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Dutch, English
- **Available Countries**: Australia, Canada, Ireland, Netherlands, New Zealand, Singapore, United Kingdom, United States

## Features

- Asset Tracking
- Availability Management
- Billing & Invoicing
- Booking Management
- Business Process Automation
- Calendar Management
- Calendar Sync
- Contractor Database
- Cost Database
- Cost Estimating
- Document Management
- Document Storage
- Drag & Drop
- Electronic Payments
- Electronic Signature
- Equipment Management
- Estimating
- Facility Asset Management
- Financial Management
- Fixed Asset Management
- For Commercial and/or Industrial Electrical Contractors
- Forms Management
- Integrated Business Operations
- Inventory Management
- Invoice Processing
- Job Management
- Maintenance Management
- Maintenance Scheduling
- Mobile Access
- Mobile Payments
- Online Booking
- Online Time Clock
- Payment Processing
- Preventive Maintenance
- Process Modeling & Designing
- Progress Reports
- Project Management
- Project Planning/Scheduling
- Proposal Generation
- Quotes/Estimates
- Real-time Scheduling
- Reminders
- Repair Tracking
- Reporting/Project Tracking
- Scheduling
- Service History
- Takeoff
- Time Tracking
- Work Order Management
- Workflow Configuration

... and 82 more features

## Integrations (47 total)

- Asana
- Certifi
- ClockShark
- Dropbox Dash for Business
- Encircle
- EzzyBills
- FlatRateNOW
- Gmail
- Google Calendar
- Google Drive
- Groundplan
- HubSpot CRM
- Integration Fox
- Lentune
- Link4

... and 32 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Field Service Management Software](https://www.capterra.com.au/directory/10009/field-service-management/software)

## Related Categories

- [Field Service Management Software](https://www.capterra.com.au/directory/10009/field-service-management/software)
- [Service Dispatch Software](https://www.capterra.com.au/directory/30059/service-dispatch/software)
- [HVAC Software](https://www.capterra.com.au/directory/30107/hvac/software)
- [Plumbing Software](https://www.capterra.com.au/directory/30673/plumbing/software)
- [Contractor Management Software](https://www.capterra.com.au/directory/30853/contractor-management/software)

## Alternatives

1. [Xero](https://www.capterra.com.au/software/169561/xero) — 4.4/5 (3274 reviews)
2. [NetSuite](https://www.capterra.com.au/software/135757/netsuite) — 4.2/5 (2003 reviews)
3. [Jobber](https://www.capterra.com.au/software/127994/jobber) — 4.6/5 (1420 reviews)
4. [QuickBooks Enterprise](https://www.capterra.com.au/software/46497/quickbooks-enterprise) — 4.5/5 (20614 reviews)
5. [FreshBooks](https://www.capterra.com.au/software/142390/freshbooks) — 4.5/5 (4508 reviews)

## Reviews

### "Monopolistic and extortionate behaviour" — 1.0/5

> **Michael** | *10 February 2026* | Construction | Recommendation rating: 0.0/10
> 
> **Pros**: That it was founded in Brisbane and was once local QLD company. Unfortunately the Pro was flexibility of users (adding or subtracting licences to suit the staff fluctuations of business) but they are removing this option with minimum users and lock-in contracts.
> 
> **Cons**: Being hit with a lock-in contract option of 3-years or 5-years at an ‘expected’ 8% per annum (CPI + 5%) locked in to a minimum user quantity.&#10;&#10;The alternative option is the threat of a ‘12% (subject to change)’ per annum increase.&#10;&#10;Extortionate approach. Bought out key competitor AroFlo and now playing this monopolistic card.&#10;&#10;SimPRO claims ‘scaling together’ in the proposal, if I increased charge out rates by 8% or 12% per annum for the next 5-years we wouldn’t have any customers left, we’ll be scaling alright, scaling backwards

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### "Professional and Balanced" — 5.0/5

> **Joseph** | *4 August 2025* | Construction | Recommendation rating: 8.0/10
> 
> **Pros**: Professional , full work force management, Tracking cost and tracking revenue for a multiple projects. very powerful tools specially for toadies
> 
> **Cons**: While Simpro is a powerful platform for job management, one of the things I liked least was its user interface, which can feel a bit clunky and unintuitive—especially for new users. It sometimes takes multiple clicks to get to common tasks, which slows down workflows. Additionally, report customisation is limited unless you have advanced skills or external tools, which can be a challenge for teams needing flexible reporting
> 
> My overall experience with Simpro has been positive. It’s a comprehensive job management system that helped streamline operations, particularly in areas like scheduling, quoting, job tracking, and invoicing. The integration between field staff and office workflows was especially useful, and having everything in one place improved our efficiency and visibility

-----

### "Very easy and convenience to use" — 4.0/5

> **Christine** | *28 July 2025* | Construction | Recommendation rating: 8.0/10
> 
> **Pros**: I started use Simpro since 2021 and crossed three different entities. &#10;&#10;Very easy and convenience to use.
> 
> **Cons**: The problem is that we could not copy files/jobs from one entity to another entity, only some basic information

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### "Office Manager" — 1.0/5

> **Verified Reviewer** | *21 April 2024* | Construction | Recommendation rating: 0.0/10
> 
> **Pros**: I dont like it at all, Simpro was sold off to an offshore investor.  Since then no customer support are available and their product is often offline and the mobile apps don't upload Techn notes
> 
> **Cons**: No customer support, software often down and slow and mobile app not working properly
> 
> Not good any more.   This product is not well supported by customer support

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### "Simpro not for me" — 3.0/5

> **Renico** | *12 February 2025* | Construction | Recommendation rating: 2.0/10
> 
> **Pros**: You could schedule your different teams and track their time
> 
> **Cons**: There is just to much going on and did not suite our business, they are to expensive
> 
> The program was not as user friendly and we struggled to get stuff done

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## Links

- [View on Capterra](https://www.capterra.com.au/software/10529/simpro-enterprise)

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