---
description: Learn more about AR Genie price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: AR Genie Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Augmented Reality Software](/directory/30943/augmented-reality/software) > [AR Genie](/software/1050544/ar-genie)

# AR Genie

Canonical: https://www.capterra.com.au/software/1050544/ar-genie

> AR Genie remote assistance for live troubleshooting \& guidance eliminates the hassle of dealing with complicated technical issues.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses AR Genie?

Companies in consumer electronics, manufacturing, oil and gas, heavy industries, construction, field service, and maintenance are embracing remote help solutions to improve operational efficiency.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: AR Genie

## Commercial Context

- **Pricing model**:  (Free version available) (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- Chat/Messaging
- Troubleshooting

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Augmented Reality Software](https://www.capterra.com.au/directory/30943/augmented-reality/software)

## Related Categories

- [Augmented Reality Software](https://www.capterra.com.au/directory/30943/augmented-reality/software)
- [Remote Support Software](https://www.capterra.com.au/directory/30928/remote-support/software)
- [Customer Support Software](https://www.capterra.com.au/directory/32315/customer-support/software)

## Alternatives

1. [echo3D](https://www.capterra.com.au/software/206459/echo3d) — 4.5/5 (169 reviews)
2. [Floori](https://www.capterra.com.au/software/1014052/floori) — 4.7/5 (57 reviews)
3. [Onirix Studio](https://www.capterra.com.au/software/212360/onirix-studio) — 4.4/5 (12 reviews)
4. [Zoho Lens](https://www.capterra.com.au/software/1021282/zoho-lens) — 4.8/5 (13 reviews)
5. [TeamViewer Frontline](https://www.capterra.com.au/software/1063932/teamviewer-frontline) — 4.6/5 (55 reviews)

## Reviews

### "Serve your customers anytime, anywhere" — 5.0/5

> **Abhishek** | *20 July 2023* | Automotive | Recommendation rating: 10.0/10
> 
> **Pros**: Our organization offers a wide range of auto repair services. We recently expanded our solutions by incorporating remote support using AR Genie. Customers can have their cars remotely monitored during a breakdown using AR Genie remote assistance. All customers need to do is connect to an encrypted video session from their mobile phone or tablet and follow the instructions provided by our technician, who will guide the customer via 3D annotation on live video and can also share photos, videos, and PDFs in real time. Customers can now conveniently repair their automobiles on the go with this unique solution, removing the need to wait for field technicians to arrive.
> 
> **Cons**: Though till now it has worked great for us and we did not find any issues, the tool is constantly getting better.
> 
> As a result of integrating this technology, our company was able to significantly increase maintenance productivity while maintaining our commitment to ensuring client happiness.

## Links

- [View on Capterra](https://www.capterra.com.au/software/1050544/ar-genie)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10009955/AR-Genie/> |
| en-AE | <https://www.capterra.ae/software/1050544/ar-genie> |
| en-AU | <https://www.capterra.com.au/software/1050544/ar-genie> |
| en-CA | <https://www.capterra.ca/software/1050544/ar-genie> |
| en-GB | <https://www.capterra.co.uk/software/1050544/ar-genie> |
| en-IE | <https://www.capterra.ie/software/1050544/ar-genie> |
| en-IL | <https://www.capterra.co.il/software/1050544/ar-genie> |
| en-IN | <https://www.capterra.in/software/1050544/ar-genie> |
| en-NZ | <https://www.capterra.co.nz/software/1050544/ar-genie> |
| en-SG | <https://www.capterra.com.sg/software/1050544/ar-genie> |
| en-ZA | <https://www.capterra.co.za/software/1050544/ar-genie> |

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