---
description: Learn more about Loop price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Loop Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Returns Management Software](/directory/34035/returns-management/software) > [Loop](/software/1049241/loop)

# Loop

Canonical: https://www.capterra.com.au/software/1049241/loop

> Return and exchange management software that provides insights into return rates, refund rates, retention rates, and upsell value.
> 
> Verdict: Rated **5.0/5** by 2 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 2 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Loop Returns

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Alerts/Notifications
- Asset Tracking
- Barcoding/RFID
- Customer Portal
- Exchange Management
- Label Printing
- Order Tracking
- Refund Management
- Warehouse Management

## Category

- [Returns Management Software](https://www.capterra.com.au/directory/34035/returns-management/software)

## Alternatives

1. [Redo](https://www.capterra.com.au/software/1071824/Redo) — 4.9/5 (16 reviews)
2. [AfterShip](https://www.capterra.com.au/software/178663/aftership) — 4.9/5 (466 reviews)
3. [ReturnGO](https://www.capterra.com.au/software/1013374/returngo) — 5.0/5 (29 reviews)
4. [Troquecommerce](https://www.capterra.com.au/software/1061295/troquecommerce) — 4.7/5 (11 reviews)
5. [Swap Commerce](https://www.capterra.com.au/software/1062905/swap-commerce) — 5.0/5 (14 reviews)

## Reviews

### "Loop is an amazing tool that helps us support our customers with labels and refunds. Top notch\! :)" — 5.0/5

> **Jonathan** | *16 October 2023* | Consumer Services | Recommendation rating: 10.0/10
> 
> **Pros**: Loop is very user friendly, and it has all this features with different softwares that makes the processes very smoth and quick\!
> 
> **Cons**: It could possibly add some more features.
> 
> I've been using Loop to help our customer service department. It's been a great tool to process refunds, to send return labels, and provide updates on order status.

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### "Loop review" — 5.0/5

> **Ana Paula** | *23 October 2023* | Consumer Goods | Recommendation rating: 8.0/10
> 
> **Pros**: The fact that it's integrated to my CRM and provides visibility for the status of the returns. Similarly, it allows us to change refund methods and provide better customer service
> 
> **Cons**: Sometimes it takes too long to load, and there's lagging when applying changes

## Links

- [View on Capterra](https://www.capterra.com.au/software/1049241/loop)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10009156/Loop/> |
| en-AE | <https://www.capterra.ae/software/1049241/loop> |
| en-AU | <https://www.capterra.com.au/software/1049241/loop> |
| en-CA | <https://www.capterra.ca/software/1049241/loop> |
| en-GB | <https://www.capterra.co.uk/software/1049241/loop> |
| en-IE | <https://www.capterra.ie/software/1049241/loop> |
| en-IL | <https://www.capterra.co.il/software/1049241/loop> |
| en-IN | <https://www.capterra.in/software/1049241/loop> |
| en-NZ | <https://www.capterra.co.nz/software/1049241/loop> |
| en-SG | <https://www.capterra.com.sg/software/1049241/loop> |
| en-ZA | <https://www.capterra.co.za/software/1049241/loop> |

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