--- description: Learn more about Progress ShareFile price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Progress ShareFile Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Client Onboarding Software](/directory/33476/client-onboarding/software) > [Progress ShareFile](/software/1046517/sharefile) # Progress ShareFile Canonical: https://www.capterra.com.au/software/1046517/sharefile Page: 1 / 19\ Next: [Next page](https://www.capterra.com.au/software/1046517/sharefile?page=2) > The secure file sharing and storage solution built for business. Featuring state-of-the-art, compliance-supporting security. > > Verdict: Rated **4.4/5** by 440 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Progress ShareFile? Professionals in a variety of industries including Accounting, Architecture, Construction, Engineering, Financial, Healthcare, Insurance, Legal, Manufacturing, Real Estate and more all use ShareFile. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 440 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.1/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Progress Software - **Location**: Bedford, US - **Founded**: 1991 ## Commercial Context - **Starting Price**: USD 27.50 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: ShareFile pricing starts at $16/month with multiple plans, outlined below. Free trials are available for all plans. - Standard Plan: $33/month (billed monthly) or $30/month (billed annually) with access for 3 employees. Additional employees are $11/user/month. - Advanced Plan: $52.80/month (billed monthly) or $48 month (billed annually) with access for 3 employees. Additional employees are $17.60/user/month. - Premium Plan: $82.50/month (billed monthly) or $75/month (billed annually) with access for 3 employees. Additional employees are $27.50/user/month. - Virtual Data Room: $375/month (billed monthly) or $338/month (billed annually) with access for 5 employees. Please contact ShareFile for additional users or storage. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, English, French, German, Japanese, Korean, Spanish - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, South Korea, United Kingdom, United States ## Features - API - Access Controls/Permissions - Access Management - Activity Tracking - Archiving & Retention - Audit Trail - Backup and Recovery - Business Process Automation - Client Management - Client Portal - Collaboration Tools - Compliance Management - Compliance Tracking - Customer Database - Data Capture and Transfer - Data Connectors - Data Security - Data Storage Management - Data Synchronization - Document Capture - Document Classification - Document Management - Document Storage - Drag & Drop - Electronic Signature - Email Management - Encryption - File Encryption - File Sharing - File Transfer - Full Text Search - Information Governance - Messaging - Mobile Access - Multiple Authentication Methods - Onboarding - Real Time Synchronization - Reporting/Analytics - Search/Filter - Task Management - Version Control - Workflow Configuration - Workflow Management ## Integrations (7 total) - Basecamp - FreshBooks - Microsoft Outlook - QuickBooks Online - RightSignature - Salesforce Sales Cloud - Xero ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Client Onboarding Software](https://www.capterra.com.au/directory/33476/client-onboarding/software) ## Related Categories - [Client Onboarding Software](https://www.capterra.com.au/directory/33476/client-onboarding/software) - [Workflow Management Software](https://www.capterra.com.au/directory/30091/workflow-management/software) - [Digital Signature Software](https://www.capterra.com.au/directory/30739/digital-signature/software) - [Encryption Software](https://www.capterra.com.au/directory/30209/encryption/software) - [Multi-Factor Authentication (MFA) Software](https://www.capterra.com.au/directory/33157/multi-factor-authentication/software) ## Alternatives 1. [Google Drive](https://www.capterra.com.au/software/161425/drive) — 4.8/5 (28490 reviews) 2. [Google Workspace](https://www.capterra.com.au/software/168389/google-workspace) — 4.7/5 (17559 reviews) 3. [OneDrive](https://www.capterra.com.au/software/161304/onedrive) — 4.5/5 (12700 reviews) 4. [Dropbox Business](https://www.capterra.com.au/software/143068/dropbox-business) — 4.5/5 (21688 reviews) 5. [LimeWire](https://www.capterra.com.au/software/1073008/LimeWire) — 4.8/5 (449 reviews) ## Reviews ### "Great file sharing tool with strong security and audit options" — 5.0/5 > **Marko** | *16 September 2025* | Law Enforcement | Recommendation rating: 10.0/10 > > **Pros**: I am a long time user and I choose ShareFile because of security options and level of control I have over my uploads. Particulary, I have log file of who accessed what. I am located in EU and my files containt personal information it was really important to be sure that my data is kept within EU. I also like options to customized my sharefile experience which helps my client orient themselves more easily. At one point we also used ability of sharefile to create custom web forms for uploading, and that was a huge time and resource saver too. > > **Cons**: In almost ten years of using ShareFile I never had a single issue. There were few points in time when I had to warn my users to update their software, but web access was always there. > > If you have ever used dropbox, gdrive or onedrive you will find using sharefile easy to use. Major difference is that this product is built with multiple users and clients in mind from day one, while other mentioned products are meant to be single user products which have option of sharing documents under particular conditions. If we put security and audit ability aside (which are important to my use case), second feature really worth mentioning is practicaly unlimited ability to create clients who can access your shared resources. In my opinion (and research), there is nothing quite like it and ShareFile is great fit for my use case (and priced competitvely too). ----- ### "Progess is not Citrix" — 1.0/5 > **Kimberly** | *1 May 2026* | Legal Services | Recommendation rating: 0.0/10 > > **Pros**: ShareFile has been useful for secure file sharing, especially when working with outside firms and sharing client-related folders. The platform itself served our needs for years and was helpful for organizing and exchanging business-critical documents. > > **Cons**: The renewal and billing process after the Citrix-to-Progress transition was extremely disappointing. Billing and renewal communications were routed in a way that the appropriate person responsible for payment did not see them, and our firm did not receive or review the invoice until shortly before our service was cut off. Rather than working with us on a reasonable transition or prorated resolution, Progress ShareFile insisted on payment of the full annual renewal to restore access. The company’s position appeared to be that the auto-renewal terms controlled, regardless of the communication issues during the transition. That may be their policy, but it was not a customer-focused way to handle a long-standing business account. > > Our firm used ShareFile for years, originally under Citrix. The product itself worked for secure file sharing, but the handling of our account after the transition to Progress caused us to lose confidence in continuing the relationship. Being cut off from business-critical file-sharing materials before the correct billing contact had a meaningful opportunity to address the issue created unnecessary operational disruption. We paid to restore access, but based on this experience, we do not intend to renew. Businesses relying on ShareFile should pay very close attention to auto-renewal deadlines, billing contacts, and notice requirements, because once the renewal date passes, the company may insist on the full annual amount even if there were transition-related communication problems. ----- ### "Secured Sharing File and Reliable" — 4.0/5 > **Liberty** | *22 October 2025* | Accounting | Recommendation rating: 8.0/10 > > **Pros**: It was not pricey and the customer service is excellent and can be linked with our Microsoft Outlook which makes very handy, also knowing it makes secure file sharing. Requesting a signature is easy to use. > > **Cons**: Users (clients) had hard time to use especially to non-techy users. And the document upload sometimes feel a bit slow, especially when handling large files. > > It is reliable for sending files (secured) and receiving large or confidential files. It got more room for improvement. ----- ### "Great File Server replacement for SMB companies and more" — 5.0/5 > **Thomas** | *20 November 2025* | Biotechnology | Recommendation rating: 9.0/10 > > **Pros**: Easy to use and Fair pricing\!\!\! We have been using this product for over 10 years successfully\!\!\! Keep up the good work... > > **Cons**: Desktop app will glitch if overloaded To fix the PC would need to be rebooted, as an alternate way to access your files, the browser will always work. > > Excellent Every company needs to have cloud storage, Sharefile allows for this in an easy to use package. I like the 3rd party separation from the big players and the extra features that you would not get from a Microsoft or Amazon. ----- ### "Used to be a great product, it is getting worse with every update" — 2.0/5 > **Mario** | *14 September 2025* | Retail | Recommendation rating: 0.0/10 > > **Pros**: I used to like the fairly seamless integration and unlimited storage when I signed up. It could sync across users and devices very well an sharing with clients was also easy and auditable in terms of access control and visibility. A lot of those pros. are no longer there or have been eroded. Customer support are perhaps the only saving grace, when you eventually get through to them. They have tended to take ownership of issues and followed up appropriately every time. The fact they actually phone you to explain or check exactly what the problem may be is unusual and hugely positive. In that, they seem to care about their customers. In the functionality of the product, much less so. > > **Cons**: It is getting worse with every update. Half the time it does not sync across devices and users and requires saving a document in a different location or with a different name before anyone else can see it. Sometimes it does not even sync on the same device: I go to windows explorer and the version of the file I am working on has disappeared. The fact that, by stealth, they moved from "unlimited storage" as standard to 1TB per user (only unlimited in the sense you can buy extra space) is offputting. That they make out it was always that way is just insulting. At the current offering, we would never have signed up. There are better and more integrated platforms with more attractive pricing options. The repeated change of name is embarassing. Choose one and stick to it\! "Offline files" are not really offline. When you first switch on a computer, it needs to have a connection to the internet before you can access offine files, which entirely defeats the point. Plus they are not normal files you can access like any other without the app, as all other cloud storage, unless the app is running, they are not accessible. Indexing within Windows environment, whether online or offline files, is slow, really slow. A search within sharefile, unless you go via the website, takes forever and half the time does not return results that are clearly there. Imposing 2-step authentication has also been a pain. However much I disable it everywhere, I constantly have to reenter domain name, email and password, plus wait for a code. Had to do it 3 times on the same machine today, > > Used to be very positive, now I have nothing much positive to say about it, other than their customer service. The failed syncs are inexcusable and make the product virtually unusable. We are now looking into alternatives and have not moved to new providers just out of inertia rather than anything else. ----- Page: 1 / 19\ Next: [Next page](https://www.capterra.com.au/software/1046517/sharefile?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/1046517/sharefile) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data