15 years helping Australian businesses
choose better software

What Is ikas?

ikas is an innovative e-commerce platform that has been specifically designed for small and medium-sized enterprises and entrepreneurs. Its user-friendly interface allows the users to easily create an online store without requiring any technical expertise. Furthermore, its advanced features enable the sale of the products seamlessly through various channels, including marketplaces, physical stores, and the brand’s e-commerce website, on an international scale.

Who Uses ikas?

ikas is a platform that caters to small and medium-sized businesses and entrepreneurs by providing them with a user-friendly interface and multi-channel sales functionality on a single panel.

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Reviews of ikas

Average score

Overall
4.8
Ease of Use
4.8
Customer Service
4.7
Features
4.7
Value for Money
4.7

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
83%
4
13%
3
3%
2
1%
Melek Büşra
Melek Büşra
Designer in Türkiye
Verified LinkedIn User
Textiles, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Exceptional E-commerce Infrastructure Provider: IKAS

5.0 2 months ago

Pros:

Among many positives, what stands out the most is IKAS's dedication to providing high-quality services at affordable prices, ensuring a smooth and reliable e-commerce experience.

Cons:

I haven't found a single aspect of their work that I didn't like. They do their job very well.

ikas Response

2 months ago

Hearing about your positive experience is truly rewarding for us. We're passionate about providing a seamless e-commerce service, and it's wonderful to know we've made a difference in your journey. Your feedback is invaluable as we strive to improve every day. Thank you for taking the time to share your thoughts with us. Together, we'll continue to achieve great things.

Çağrı
Woodcraft in Türkiye
Arts & Crafts, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Ikas Delivers Beyond Expectations

5.0 last month New

Comments: From the first time I contacted ikas, the team helped me a lot. I had a failed e-commerce venture before, so I was a little concerned. However, representatives from ikas never left me alone throughout the process and encouraged me to work in this field. Using the panel is quite simple, I can do almost everything on my own after a 1-hour training planned for me. It was a critical step to grow my business, I'm glad I chose ikas.

Pros:

Compared to the previous infrastructure, it is quite easy to use and simple to learn. I can contact to the support team 24/7 and they provide practical support instead of just sending articles/videos. After the package price I paid, I did not encounter any additional costs during my use.

Cons:

It would be better if the mobile application was developed a little more. It is possible to update Product information via mobile application, but it is not possible to add new products. It would be very practical if the product could be installed from the mobile application.

ikas Response

2 weeks ago

We're incredibly grateful for your feedback and delighted to know we've met your e-commerce needs. It's customers like you who inspire us to push the boundaries and innovate. Rest assured, we're not stopping here. We're already looking ahead to how we can make your next experience even better. Thank you for your trust and support. Here's to a future filled with more success and satisfaction!

Kaan
Brand Director in Türkiye
Retail, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

The Team is Rookie About Fashion Retail Brand

2.0 8 months ago

Comments: The team has to care about their customers more and they need to act faster.

Pros:

The interface is easy to use. We see all the sales with details.

Cons:

They are not integrated to NEBIM and ERP softwares even though they said "we are integrated to those software programs". Also, the customer service is not helpful any time. The proccess is always taking long.

ikas Response

8 months ago

Thank you for letting us know about this. We're sorry to hear you had a frustrating experience. We'll strive to do better in the future. Please feel free to reach out to [email protected] with any further comments, concerns, or suggestions you wish to share. We would love to make things right and help you with any problems you encounter.

Verified Reviewer
Verified LinkedIn User
Food & Beverages, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Useful for e-marketing

5.0 last month New

Comments: The more I use it, the more fun I have.

Pros:

One of my favorite website features is the cheerful and simple management panel. Moreover There is plugin support. There are add-ons where the existing innovation is developed (e-invoice, cargo, marketing, etc.). - there are many ready-made themes (free), and no coding knowledge is required to customize the theme. You proceed by drag-drop or select-add. - It has its own virtual POS within Ikaspay. Application and opening is straightforward. Payments are made monthly -Have product catalog listing directly with social media sites.

Cons:

sometimes, I have difficulties entering data with Excel, but it is open to improvement.

ikas Response

2 weeks ago

Thank you from the bottom of our hearts for sharing your wonderful experience with us. Every customer journey is unique, and we're so glad to have been a part of yours. It's stories like yours that remind us why we do what we do. We're more than just an e-commerce platform; we're a community, and we're thrilled to have you with us. Looking forward to many more milestones together!

Deniz
Restorator in Türkiye
Recreational Facilities & Services, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Best E-commerce experience

5.0 last month New

Pros:

I heard lots of things about ikas's support team before my purchase. But as I see, there is a much more successful support line than I heard. They always help me very quickly.

Cons:

Since it is a developing structure, they are quickly closing the deficiencies we see.

ikas Response

last month

Hearing about your positive experience is truly rewarding for us. We're passionate about providing a seamless e-commerce service, and it's wonderful to know we've made a difference in your journey. Your feedback is invaluable as we strive to improve every day. Thank you for taking the time to share your thoughts with us. Together, we'll continue to achieve great things.