---
description: Learn more about Articence price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Articence Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Customer Loyalty Software](/directory/10031/customer-loyalty/software) > [Articence](/software/1043656/articence)

# Articence

Canonical: https://www.capterra.com.au/software/1043656/articence

> Articence VoC, analyses open ended response with AI, real-time data visualization, multi-channel, closed-loop feedback
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Articence?

B2C&#10;Online retailers&#10;Brick-and-mortar stores

## About the vendor

- **Company**: Articence

## Commercial Context

- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Andorra, Anguilla, Antigua and Barbuda, Armenia, Aruba, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Bermuda, Bhutan, Bosnia and Herzegovina, British Virgin Islands and 118 more

## Features

- Dashboard
- Data Visualization
- Feedback Management

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- Chat

## Category

- [Customer Loyalty Software](https://www.capterra.com.au/directory/10031/customer-loyalty/software)

## Related Categories

- [Customer Loyalty Software](https://www.capterra.com.au/directory/10031/customer-loyalty/software)
- [Customer Engagement Software](https://www.capterra.com.au/directory/30906/customer-engagement/software)
- [Customer Experience Software](https://www.capterra.com.au/directory/30671/customer-experience/software)
- [Survey Software](https://www.capterra.com.au/directory/30092/survey/software)
- [Artificial Intelligence (AI) Software](https://www.capterra.com.au/directory/30938/artificial-intelligence/software)

## Alternatives

1. [Tidio](https://www.capterra.com.au/software/144040/tidio-chat) — 4.7/5 (590 reviews)
2. [Genesys Cloud CX](https://www.capterra.com.au/software/21409/genesys-cloud) — 4.3/5 (262 reviews)
3. [XM for Strategy & Research](https://www.capterra.com.au/software/72396/strategy-and-research) — 4.7/5 (424 reviews)
4. [Reputation](https://www.capterra.com.au/software/167624/reputation-com) — 4.4/5 (184 reviews)
5. [Fin](https://www.capterra.com.au/software/1077853/Fin) — 4.6/5 (14 reviews)

## Links

- [View on Capterra](https://www.capterra.com.au/software/1043656/articence)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10005402/Articence/> |
| en-AE | <https://www.capterra.ae/software/1043656/articence> |
| en-AU | <https://www.capterra.com.au/software/1043656/articence> |
| en-CA | <https://www.capterra.ca/software/1043656/articence> |
| en-GB | <https://www.capterra.co.uk/software/1043656/articence> |
| en-IE | <https://www.capterra.ie/software/1043656/articence> |
| en-IL | <https://www.capterra.co.il/software/1043656/articence> |
| en-IN | <https://www.capterra.in/software/1043656/articence> |
| en-NZ | <https://www.capterra.co.nz/software/1043656/articence> |
| en-SG | <https://www.capterra.com.sg/software/1043656/articence> |
| en-ZA | <https://www.capterra.co.za/software/1043656/articence> |

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