---
description: Learn more about Responsly price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Responsly Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Survey Software](/directory/30092/survey/software) > [Responsly](/software/1041092/responsly)

# Responsly

Canonical: https://www.capterra.com.au/software/1041092/responsly

> Customer \& Employee experience platform built on a super-powerful survey maker, beautiful forms and advanced analytics.
> 
> Verdict: Rated **5.0/5** by 5 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Responsly?

Businesses that want to care about their employees and customers. Understand their needs and problems, and want to act fast.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 5 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Responsly

## Commercial Context

- **Starting Price**: USD 49.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Target Audience**: 2–10
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- Activity Dashboard
- Alerts/Notifications
- CES Survey Structure
- CRM
- CSAT Survey Structure
- Complaint Monitoring
- Customer Experience Management
- Customer History
- Customer Segmentation
- Customisable Forms
- Customizable Questions
- Customizable Templates
- Data Import/Export
- Email Management
- Email Marketing
- Engagement Tracking
- Feedback Management
- Multi-Channel Communication
- Multi-Language
- Offline Response Collection
- Process/Workflow Automation
- Question Branching
- Question Library
- Reporting/Analytics
- SMS Messaging
- Sentiment Analysis
- Skip Logic
- Survey/Poll Management
- Surveys & Feedback
- Third-Party Integrations
- Trend Analysis
- URL Customization
- Visual Analytics

## Integrations (28 total)

- ActiveCampaign
- Airtable
- Asana
- Calendly
- Cloudflare
- Drift
- Freshdesk
- GetResponse
- Google Drive
- Google Sheets
- Help Scout
- HubSpot CRM
- Intercom
- Klaviyo
- Mailchimp

... and 13 more integrations

## Category

- [Survey Software](https://www.capterra.com.au/directory/30092/survey/software)

## Related Categories

- [Survey Software](https://www.capterra.com.au/directory/30092/survey/software)
- [Customer Loyalty Software](https://www.capterra.com.au/directory/10031/customer-loyalty/software)
- [Customer Engagement Software](https://www.capterra.com.au/directory/30906/customer-engagement/software)
- [Customer Experience Software](https://www.capterra.com.au/directory/30671/customer-experience/software)
- [Customer Satisfaction Software](https://www.capterra.com.au/directory/30541/customer-satisfaction/software)

## Alternatives

1. [Jotform](https://www.capterra.com.au/software/158456/jotform-4-0) — 4.7/5 (2794 reviews)
2. [Typeform](https://www.capterra.com.au/software/137289/typeform) — 4.7/5 (945 reviews)
3. [LiveAgent](https://www.capterra.com.au/software/102188/liveagent) — 4.7/5 (1753 reviews)
4. [SurveyMonkey](https://www.capterra.com.au/software/32728/surveymonkey) — 4.6/5 (10426 reviews)
5. [Trustpilot](https://www.capterra.com.au/software/169618/trustpilot) — 4.5/5 (1202 reviews)

## Reviews

### "Responsly are a great tool" — 5.0/5

> **Emma** | *28 August 2024* | Gambling & Casinos | Recommendation rating: 10.0/10
> 
> **Pros**: The support they provide, as well as a great tool that does exactly what I need it to
> 
> **Cons**: Not too much at all, strong tool that is intuitive and easy to use
> 
> The team were really supportive with onboarding, and have been honest and a great help since the start of the contract.

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### "Great survey tool" — 5.0/5

> **Swietłana** | *30 January 2023* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: With Responsly, we have the power to unlock valuable insights into client behavior, trends, and more\! The integrated survey tools within websites make it effortless to gather customer feedback on their experiences with your website, services, and products. The program streamlines the process of conducting quick surveys and makes it easier to stay on top of customer needs and preferences. I couldn't be more impressed with the results it delivers\!
> 
> **Cons**: The tool is quite new and is missing some features that we got in our older solution.
> 
> I recently discovered Responsly and was impressed by their affordability as an on-site survey tool, especially considering the comprehensive feature set they offer. The interface is user-friendly and the visually appealing widget design adds to the overall experience. I love utilizing it to gather valuable insights from users about any potential barriers to purchase and adjust my responses accordingly. It's a game changer\!

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### "my experience with Responsly has been nothing short of fantastic\!" — 5.0/5

> **Adam** | *20 February 2023* | Retail | Recommendation rating: 8.0/10
> 
> **Pros**: What I love most about Responsly is how user-friendly it is. I can create impressive-looking forms in a matter of minutes, without needing any technical skills. The drag and drop feature is a game-changer\! It allows me to quickly and easily design forms that are not only functional but also visually appealing.
> 
> **Cons**: I do have to admit, there are a few limitations with Responsly, especially when it comes to creating complex forms. But, to be fair, most form creation tools struggle with this.

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### "Customisable and easy to use" — 5.0/5

> **Adam** | *4 February 2023* | Computer & Network Security | Recommendation rating: 9.0/10
> 
> **Pros**: Setting up surveys has never been easier. Responsly understand the importance of making sure your surveys are just right. Apart from ease of use, the design of the whole app is beautiful. User interface is clean, and support is very helpful.
> 
> **Cons**: Some features are missing, but the platform is young and they are catching up with that.
> 
> Before trying out Responsly, I reached out to their support team to ask about the availability of help documentation and a built-in walkthrough. I was pleasantly surprised by their response that there is indeed documentation available, but that it is rarely needed due to the simplicity of the app. And, boy, were they right\! The platform is so intuitive and straightforward that I didn't even need to consult the documentation at all. This was a huge relief, as I often find myself struggling with confusing and overly complicated software. Kudos to the team at Responsly for creating such an outstanding product\!

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### "An intuitive platform for creating and conducting surveys" — 5.0/5

> **Verified Reviewer** | *18 April 2023* | Human Resources | Recommendation rating: 10.0/10
> 
> **Pros**: The user-friendly interface makes it easy to develop custom forms and surveys, with the drag-and-drop feature being particularly helpful in adding questions and altering the form's appearance. The platform's built-in analytics and reporting features are also beneficial for collecting information and making data-driven decisions.
> 
> **Cons**: However, there are a few noticeable weaknesses, such as the need to use third-party integration solutions when linking with certain CRM or marketing automation platforms. Despite this, Responsly remains an excellent tool for creating and conducting surveys, providing users with a streamlined and user-friendly experience.
> 
> Responsly is an intuitive and user-friendly platform that enables users to easily create and conduct surveys, quizzes, and forms. Its adaptability and rich features make it an excellent choice for companies, marketers, and researchers seeking a robust and straightforward survey building tool.

## Links

- [View on Capterra](https://www.capterra.com.au/software/1041092/responsly)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10003441/Responsly/> |
| en-AE | <https://www.capterra.ae/software/1041092/responsly> |
| en-AU | <https://www.capterra.com.au/software/1041092/responsly> |
| en-CA | <https://www.capterra.ca/software/1041092/responsly> |
| en-GB | <https://www.capterra.co.uk/software/1041092/responsly> |
| en-IE | <https://www.capterra.ie/software/1041092/responsly> |
| en-IL | <https://www.capterra.co.il/software/1041092/responsly> |
| en-IN | <https://www.capterra.in/software/1041092/responsly> |
| en-NZ | <https://www.capterra.co.nz/software/1041092/responsly> |
| en-SG | <https://www.capterra.com.sg/software/1041092/responsly> |
| en-ZA | <https://www.capterra.co.za/software/1041092/responsly> |

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