---
description: Learn more about Keepme price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
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title: Keepme Cost & Reviews - Capterra Australia 2026
---

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# Keepme

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> AI sales agents that boost gym leads, book tours, \&amp; increase membership sales across every channel, in any language, 24/7.
> 
> Verdict: Rated **4.5/5** by 13 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Keepme?

For independent multi-site fitness operators, franchise groups, big chains, leisure trusts, and public operators.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 13 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: KeepMe

## Commercial Context

- **Starting Price**: GBP 0.00
- **Pricing model**: Other (Free version available)
- **Pricing Details**: Pricing depends on whether you require Keepme Antares or Keepme Veritas, or our Enterprise package. For more information please get in touch.&#10;&#10;Try our immersive demo experience&#10;- Request a demo on our website and you'll receive a call from one of our AI sales agents, 'Olivia' - chat to her about her capabilities, benefit and features and then book your demo call with a member of the team - exactly the same way your prospects would book a gym tour.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop)
- **Supported Languages**: Arabic, Basque, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
- **Available Countries**: Afghanistan, Albania, American Samoa, Andorra, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Bermuda and 135 more

## Features

- AI/Machine Learning
- Activity Dashboard
- CRM
- Campaign Management
- Contact Management
- Customer Database
- Customizable Fields
- Email Marketing
- For Sales Teams/Organizations
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Nurturing
- Lead Qualification
- Lead Segmentation
- Marketing Management
- Opportunity Management
- Performance Metrics
- Pipeline Management
- Reporting/Analytics
- Sales Activity Management
- Third-Party Integrations
- Workflow Management

## Integrations (23 total)

- ABC Glofox
- ABC Gymsales
- ABC Ignite
- Club Automation
- Clubware
- Exerp
- Fisikal
- GladstoneGo
- Google Analytics 360
- GymLeads
- GymMaster
- HubSpot CRM
- Keepme
- Medallia Experience Cloud
- Metabase

... and 8 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [AI Marketing Tools](https://www.capterra.com.au/directory/34136/ai-marketing-tools/software)

## Related Categories

- [AI Marketing Tools](https://www.capterra.com.au/directory/34136/ai-marketing-tools/software)
- [AI Sales Assistant Software](https://www.capterra.com.au/directory/34135/ai-sales-assistant/software)
- [Sales Force Automation Software](https://www.capterra.com.au/directory/12/sales-force-automation/software)
- [Lead Management Software](https://www.capterra.com.au/directory/30017/lead-management/software)

## Alternatives

1. [HubSpot CRM](https://www.capterra.com.au/software/152373/hubspot-crm) — 4.5/5 (4451 reviews)
2. [Zoho CRM](https://www.capterra.com.au/software/155928/zoho-crm) — 4.3/5 (6964 reviews)
3. [Bigin by Zoho CRM](https://www.capterra.com.au/software/204998/bigin-by-zoho-crm) — 4.7/5 (724 reviews)
4. [Salesforce Sales Cloud](https://www.capterra.com.au/software/61368/salesforce) — 4.4/5 (18768 reviews)
5. [Kylas Sales CRM](https://www.capterra.com.au/software/210630/kylas) — 4.8/5 (573 reviews)

## Reviews

### "A Member of the Team" — 5.0/5

> **Ciarán** | *28 August 2025* | Leisure, Travel & Tourism | Recommendation rating: 10.0/10
> 
> **Pros**: No lead slips through the cracks: Our AI Agent ensures every enquiry is followed up instantly, meaning no potential member is ever overlooked.&#10;Faster conversions and higher response rates: The AI nurtures prospects consistently, resulting in quicker conversations and a clear boost in memberships.&#10;&#10;24/7 sales support: It’s like having an extra salesperson on the team who never forgets a follow-up and always stays on message.&#10;&#10;Streamlined workflow for staff: Staff can focus on members while Keepme handles the heavy lifting of lead generation and nurturing.&#10;&#10;Consistency and speed: Every lead is engaged immediately, keeping prospects warm and ready to join.
> 
> **Cons**: Not really a con but it's the dependnce on our AI Agent: If he was suddenly switched off, it would feel like losing a member of the team and ead would no longer be followed up immediately, and prospects could cool before staff have a chance to engage.
> 
> Keepme has completely transformed the way we handle leads and enage with customers. The AI has streamlined our sales process, reduced pressure on staff, and made our pipeline feel fuller than ever. The results speak for themselves: faster conversions, higher response rates, and a real uplift in membership sign-ups. Deploying Keepme is like adding a 24/7 salesperson to the team, it frees up your staff to focus on providing great service while every lead is nurtured instantly and consistently.

-----

### "Poor customer service" — 4.0/5

> **Matt** | *23 May 2024* | Leisure, Travel & Tourism | Recommendation rating: 1.0/10
> 
> **Pros**: An effective solution that has allowed us to centralise our sales and customer communications across our organisation.
> 
> **Cons**: Their lack of commitment/desire to foster and develop a good working relationship with their customers. They appear to be more concerned about maximising short-term commercial returns\!
> 
> Initially, it was very good, but when we commissioned them to provide the retention element, the relationship broke down and here's why:&#10;&#10;We commissioned them (and paid upfront) to provide the retention bolt-on following a successful sales solution onboarding, but 9 months later, we still don't have access\! It was our understanding that all necessary due diligence had been completed with our leisure management software provider (Gladstone) to guarantee the availability and seamless functionality of the API.  Regrettably, this hadn't been done and they are still unable to access the relevant data to offer a fully functioning solution.  While we acknowledge their diligent efforts in trying to resolve this matter, the responsibility ultimately lies with Keepme to ensure a fully functioning product.&#10; &#10;To make matters worse, they have only offered a discount equivalent to 3 months of service, which means we will lose 6 months\! This is totally unacceptable.

-----

### "The best AI agent" — 5.0/5

> **Jannrl** | *4 September 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: It is that we don’t need to wait for our membership consultants to be on shift before we made contact with the prospects. Keep Me is able to communicate with our prospects immediately no matter what time it is and book the appointments. Our contact to appointment ratio have increased significantly and we always like the surprise booked appointments when we come to work\!
> 
> **Cons**: None at all\! If we need something, they will build and customize it for us, they will even help us communicate with Gymsales to solve any obstacles.
> 
> If you're looking for an AI agent that will be able to optimise your sales process, like booking more appointments and qualifying gym prospects, and that adapts according to your needs, then  \[sensitive content hidden\] is really the best\!

-----

### "KeepMe usage from a single large multipurpose club" — 5.0/5

> **Matt** | *22 February 2023* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: I like the ease of setting up automations and getting a full picture our of members due to the API interfaces KeepMe has with our other software tools.
> 
> **Cons**: So far we are pleased with everything we are using, but there are portions of the software we do not use or may not use.  This is not really a negative, but it could be if the pricing were higher as I might feel I am paying for features I do not get value for.
> 
> We have been extremly pleased with the sales, implementation, training and use of the product.

-----

### "Revolutionizing Member Engagement" — 5.0/5

> **Gareth** | *15 March 2023* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: Keepme is a powerful platform that offers us advanced automations and communication tools to keep members engaged and connected. One of the standout features of Keepme is its super customizable automations, which enable us to build highly personalized communication journeys that can easily connect with members. This ensures that members receive targeted and relevant messages that resonate with them and encourage them to take action.The Campaign section of the platform is particularly impressive, it allows to create campaigns with a wide range of triggers and actions that can be tailored to different member segments. This level of flexibility is invaluable for creating effective communication strategies that can improve member retention and drive revenue growth.In addition to the powerful automations and campaign features, Keepme provides real-time insights around the success of communications, allowing us track and measure the impact of our efforts. This level of data-driven decision-making helps us to refine their communication strategies over time and ensure that we are always delivering the right messages to the right members at the right time. Overall, Keepme is a highly recommended tool for any fitness club looking to improve their member engagement and retention.
> 
> **Cons**: While using this platform, I found it challenging to navigate the reporting system. It seemed convoluted and time-consuming, leading to frustration and a lack of efficiency. However, upon sharing my feedback with the team, I was pleased to hear that they have earmarked this as a priority for development this year. I appreciate their willingness to listen to user feedback and make necessary improvements. Despite the current limitations, I have confidence that the future reporting system will be user-friendly and enhance the overall user experience.
> 
> The Keepme team has demonstrated an exceptional level of professionalism throughout our business partnership. Their customer support is unparalleled, always going above and beyond to address any concerns we have. Moreover, they have been open to adopting ideas we put forward, and this flexibility has allowed us to overcome a number of challenges, including dormancy levels, monthly collections, and overall attendance. The hyper sense of connection we now have with our members is a testament to the Keepme team's dedication to improving our business. Overall, I highly recommend Keepme to anyone looking for a top-notch different fitness management solution.

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## Links

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| en-AE | <https://www.capterra.ae/software/1041055/keepme> |
| en-AU | <https://www.capterra.com.au/software/1041055/keepme> |
| en-CA | <https://www.capterra.ca/software/1041055/keepme> |
| en-GB | <https://www.capterra.co.uk/software/1041055/keepme> |
| en-IE | <https://www.capterra.ie/software/1041055/keepme> |
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