---
description: Learn more about UKG TeleStaff price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: UKG TeleStaff Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Rostering Software](/directory/30756/employee-scheduling/software) > [UKG TeleStaff](/software/1038249/ukg-telestaff)

# UKG TeleStaff

Canonical: https://www.capterra.com.au/software/1038249/ukg-telestaff

> Scheduling solution that helps businesses with automated vacation bidding, employee self-service, compliance regulation and more.
> 
> Verdict: Rated **4.0/5** by 2 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses UKG TeleStaff?

Small to midsize public safety organizations, government agencies, healthcare providers, and other organizations with complex staffing needs and union policies.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 2 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support | 3.5/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: UKG
- **Location**: Lowell, US
- **Founded**: 1977

## Commercial Context

- **Target Audience**: 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Automated Scheduling
- Calendar Management
- Employee Management
- Mobile Access
- Third-Party Integrations

## Support Options

- Email/Help Desk

## Category

- [Rostering Software](https://www.capterra.com.au/directory/30756/employee-scheduling/software)

## Alternatives

1. [Connecteam](https://www.capterra.com.au/software/153140/connecteam) — 4.6/5 (5058 reviews)
2. [Wageloch](https://www.capterra.com.au/software/196911/wageloch) — 4.5/5 (265 reviews)
3. [Findmyshift](https://www.capterra.com.au/software/115536/findmyshift) — 4.6/5 (1180 reviews)
4. [7shifts](https://www.capterra.com.au/software/123038/7shifts-restaurant-scheduling) — 4.7/5 (1211 reviews)
5. [QuickBooks Time](https://www.capterra.com.au/software/148488/tsheets) — 4.7/5 (6996 reviews)

## Reviews

### "Everything you need with a few hiccups along the way" — 4.0/5

> **Kasi** | *9 May 2025* | Hospitality | Recommendation rating: 8.0/10
> 
> **Pros**: We love the texting feature, So if someone has an emergency we can quickly and easily get that shift covered. also automatically keeps track of vacation and sick days available. And our employees have the option to get advances on their paychecks anytime they need to.
> 
> **Cons**: The time and money it took to get it up and going since we had to hire a tech company to do so and  every once in a while it glitches when clocking in which has proven to time consuming since it is always a long wait time for customer service.
> 
> Overall it had been a good program for our company. But they do update the interface. And work on the customer service.

-----

### "Telestaff Review" — 4.0/5

> **Sean** | *24 July 2024* | Public Safety | Recommendation rating: 7.0/10
> 
> **Pros**: Ease of use. It is widely used throughout the Fire Service.
> 
> **Cons**: Admin set up is not very user friendly and requires extra knowledge.
> 
> It has been a good experience. It allows for specific staffing rules

## Links

- [View on Capterra](https://www.capterra.com.au/software/1038249/ukg-telestaff)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/276928/UKG-TeleStaff/> |
| en-AE | <https://www.capterra.ae/software/1038249/ukg-telestaff> |
| en-AU | <https://www.capterra.com.au/software/1038249/ukg-telestaff> |
| en-CA | <https://www.capterra.ca/software/1038249/ukg-telestaff> |
| en-GB | <https://www.capterra.co.uk/software/1038249/ukg-telestaff> |
| en-IE | <https://www.capterra.ie/software/1038249/ukg-telestaff> |
| en-IL | <https://www.capterra.co.il/software/1038249/ukg-telestaff> |
| en-IN | <https://www.capterra.in/software/1038249/ukg-telestaff> |
| en-NZ | <https://www.capterra.co.nz/software/1038249/ukg-telestaff> |
| en-SG | <https://www.capterra.com.sg/software/1038249/ukg-telestaff> |
| en-ZA | <https://www.capterra.co.za/software/1038249/ukg-telestaff> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Australia","address":{"@type":"PostalAddress","addressLocality":"Sydney","addressRegion":"NSW","postalCode":"2060","streetAddress":"Level 18 40 Mount Street North Sydney NSW 2060 Australia"},"description":"Capterra Australia helps millions of people find the best business software with user reviews, ratings and price comparisons.","email":"info@capterra.com.au","url":"https://www.capterra.com.au/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.com.au/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/Capterra","https://www.linkedin.com/company/capterra/","https://www.youtube.com/channel/UCjRCDmEibpHwyX3m2b3y80w"]},{"name":"UKG TeleStaff","description":"UKG TeleStaff is an automated scheduling and notification software. This workforce management system helps organizations balance employee needs with job demands through rules, policies, and procedures for equitable shift scheduling and communication. The software provides automation for complex processes like shift bidding, vacation awards, backfilling open positions, and instant messaging to deploy resources faster.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/c8ebfca3-4ff1-4526-8648-090d6e02a1e5.png","url":"https://www.capterra.com.au/software/1038249/ukg-telestaff","@id":"https://www.capterra.com.au/software/1038249/ukg-telestaff#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.0,"bestRating":5,"ratingCount":2},"operatingSystem":"Cloud"},{"@id":"https://www.capterra.com.au/software/1038249/ukg-telestaff#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is UKG TeleStaff?","@type":"Question","acceptedAnswer":{"text":"UKG TeleStaff is an automated scheduling and notification software. This workforce management system helps organizations balance employee needs with job demands through rules, policies, and procedures for equitable shift scheduling and communication. The software provides automation for complex processes like shift bidding, vacation awards, backfilling open positions, and instant messaging to deploy resources faster.","@type":"Answer"}},{"name":"Who Uses UKG TeleStaff?","@type":"Question","acceptedAnswer":{"text":"Small to midsize public safety organizations, government agencies, healthcare providers, and other organizations with complex staffing needs and union policies.","@type":"Answer"}}]},{"@id":"https://www.capterra.com.au/software/1038249/ukg-telestaff#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Rostering Software","position":2,"item":"/directory/30756/employee-scheduling/software","@type":"ListItem"},{"name":"UKG TeleStaff","position":3,"item":"/software/1038249/ukg-telestaff","@type":"ListItem"}]}]}
</script>
