--- description: Learn more about Fathom price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Fathom Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Transcription Software](/directory/31836/transcription/software) > [Fathom](/software/1037530/fathom) # Fathom Canonical: https://www.capterra.com.au/software/1037530/fathom Page: 1 / 34\ Next: [Next page](https://www.capterra.com.au/software/1037530/fathom?page=2) > Fathom is the \#1-rated AI meeting partner: bot or bot-free capture, AI summaries, CRM sync, and searchable meeting history. > > Verdict: Rated **5.0/5** by 810 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Fathom? Individuals, and teams of all sizes across sales, customer success, product management, HR, and recruiting. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 810 Reviews | | Ease of Use | 5.0/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.9/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Superhuman - **Location**: San Francisco, US ## Commercial Context - **Starting Price**: USD 15.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Arabic, Bosnian, Bulgarian, Catalan, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, Galician, German, Greek, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Macedonian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - AI/Machine Learning - Annotations - Automatic Transcription - CRM - Call Recording - Call Tracking - Call Transcription - Chatbot - Collaboration Tools - Conversation Intelligence - Data Entry - File Sharing - For Sales Teams/Organizations - Live Chat - Meeting Notes - Multi-Language - Natural Language Processing - Notes Management - Predictive Analytics - Recording - Reminders - Reporting/Analytics - Search/Filter - Sentiment Analysis - Speech Recognition - Task Management - Timecoding - Video Conferencing ## Integrations (48 total) - Asana - Attive - BuildBetter.ai - Calendar Scheduling Software for Teams - Chrome OS - Claude - Claude Code - Composio - Dust - Easebot AI Booking Bot for GoHighLevel - Foalia - GetAccept - Glean - Glean - Glean ... and 33 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Transcription Software](https://www.capterra.com.au/directory/31836/transcription/software) ## Related Categories - [Transcription Software](https://www.capterra.com.au/directory/31836/transcription/software) - [AI Meeting Assistants](https://www.capterra.com.au/directory/34861/ai-meeting-assistants/software) - [Note-Taking Software](https://www.capterra.com.au/directory/33155/note-taking/software) - [Sales Coaching Software](https://www.capterra.com.au/directory/31333/sales-coaching/software) - [Conversation Intelligence](https://www.capterra.com.au/directory/34395/conversation-intelligence/software) ## Alternatives 1. [Slack](https://www.capterra.com.au/software/135003/slack) — 4.7/5 (24236 reviews) 2. [Apollo.io](https://www.capterra.com.au/software/158696/apollo) — 4.5/5 (398 reviews) 3. [Gong](https://www.capterra.com.au/software/157969/gong-io) — 4.8/5 (561 reviews) 4. [Modjo](https://www.capterra.com.au/software/215663/modjo) — 4.7/5 (60 reviews) 5. [Outreach](https://www.capterra.com.au/software/159318/outreach) — 4.4/5 (311 reviews) ## Reviews ### "Clever online meeting add-in to keep you engaged while ensuring nothing is forgotten" — 5.0/5 > **David** | *21 January 2025* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: Fathom is an AI-based notetaker and as you might expect, it gives you AI summaries of your meetings. However, what's really nice is how seamless it blends in. It monitors your calendar and Teams/Zoom/etc. and automatically joins with you. You can remove it from any meeting if desired, but otherwise, it joins in silently, and then gives you a summary at the end - with action items, and importantly, hyperlinks to the relevant part of the meeting so you can always go back and review the recording and transcript. There's a paid tier for teams to collaborate, but for free you still have a personal assistant that keeps you on top of all your meetings. It's easy to review the summaries and to check off the action items. What this means is during the meeting you are free to engage, talk, collaborate - without worrying about taking notes or being distracted. It also does a better job than I can of understanding all the nuances of some of my English-as-a-second-language colleagues. You can also hook it up to a CRM so your call summaries are auto-filed there. > > **Cons**: There's not a lot to dislike, particularly given it has a free tier. However, I suppose some minor wish-list items are that I could personalise the AI assistant so when it joins a meeting it has a particular image/name, but that's very trite. Sometimes it doesn't quite understand my good old Australian accent properly - but this gives us a bit of a laugh at what it thinks I said. We can figure out what was meant and it's not a problem, though one feature request could be that we can edit the summary and perhaps train the AI on these misunderstandings. > > Fathom helps me keep on top of meetings\! It's awesome for this. Some issues: 1. We have daily standup, and it's my practice to type dot points with the summary and action items as people speak. Sometimes I get it wrong. Sometimes I miss what's being said. Now I don't have to do any of this, and simply be part of the conversation, knowing the summary/actions are being created. 2. Sometimes I have meeting after meeting and forget what I committed to do three meetings back\! 3. Sometimes I don't quite pick up some of the conversation, particularly if the line is a bit bad or if the accents are hard, or, let's be honest, if my mind wanders. However Fathom gets it all. Ultimately, Fathom helps me have a record of all my online conversations with a summary and set of actions and is excellent and awesome for being able to cover everything that must be done and review what was discussed. I've also found the support team very friendly and helpful when I've talked to them. ----- ### "Fathom is a game changer" — 5.0/5 > **Zac** | *4 March 2025* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: It has simplified my meeting processes and action items. I love that you can get a summary, transcript and video playback all in one place. The AI function works great to pull out action items. It works simply and is so easy to setup. I use it for all external meetings now and some internal, so at least 2-3 times a day. > > **Cons**: I don't have any really dislikes about Fathom. Only think I would work one is the interface, it is a little outdated. > > Ensuring that the relevant action items and conversations are recorded. ----- ### "Time saver" — 5.0/5 > **Nick** | *19 May 2025* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: Ability to populate clear and concise file notes. Not only a huge time saver but means I can extrapolate the right information a lot easier than if I were to take notes manually. > > **Cons**: Nothing that I can think of as of yet\! Experience with Fathom as been very positive to date. Look forward to continuing to use Fathom. > > Has been extremely positive to date, saved me a lot of time and the accuracy of the file notes has been a real surprise. ----- ### "Incredibly happy with Fathom.AI" — 5.0/5 > **Verified Reviewer** | *18 March 2025* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: How accurate the note taking is. How I don't have to think about actionable items. > > **Cons**: US English and no option for AI to write in UK English > > Helping to streamline notetaking and actionable items saving time and energy so I can focus on the conversation. ----- ### "A business essential" — 5.0/5 > **Ryan** | *21 January 2025* | Higher Education | Recommendation rating: 10.0/10 > > **Pros**: The meeting summary email is a business timesaver. It prevents the need for taking notes during the meeting allowing you to be fully present and also ensures time is spent on the meeting rather than waiting for people to take notes. Having a database to go back and rewatch the videos is extremely helpful also. > > **Cons**: I can't think of any currently. A potential option could be to add a running view of the transcript / summary as an option. > > Excellent, for businesses in the AI age, Fathom is a must ----- Page: 1 / 34\ Next: [Next page](https://www.capterra.com.au/software/1037530/fathom?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/1037530/fathom) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Structured Data