---
description: Learn more about AgentAssist price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: AgentAssist Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Speech Analytics Software](/directory/32258/speech-analytics/software) > [AgentAssist](/software/1037181/agentassist)

# AgentAssist

Canonical: https://www.capterra.com.au/software/1037181/agentassist

> Real-time speech analytics technology for contact centers that improves customer experience, compliance and quality of the service.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses AgentAssist?

For contact centers with 100+ agents.

## About the vendor

- **Company**: Xdroid

## Commercial Context

- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: Arabic, Brazilian Portuguese, Bulgarian, Chinese, Croatian, Czech, Danish, Dutch, English, European Portuguese, Finnish, French, German, Greek, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Swedish, Traditional Chinese, Turkish, Ukrainian, Vietnamese
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- Automatic Transcription
- Customer Experience Management
- Sentiment Analysis

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base

## Category

- [Speech Analytics Software](https://www.capterra.com.au/directory/32258/speech-analytics/software)

## Alternatives

1. [Fathom](https://www.capterra.com.au/software/1037530/fathom) — 5.0/5 (807 reviews)
2. [Rilla](https://www.capterra.com.au/software/1061343/rilla) — 4.8/5 (345 reviews)
3. [Gong.io](https://www.capterra.com.au/software/157969/gong-io) — 4.8/5 (560 reviews)
4. [CallAI](https://www.capterra.com.au/software/1051183/callai) — 4.7/5 (7 reviews)
5. [Transkriptor](https://www.capterra.com.au/software/1030033/transkriptor) — 4.7/5 (550 reviews)

## Links

- [View on Capterra](https://www.capterra.com.au/software/1037181/agentassist)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/1037181/agentassist> |
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| de-CH | <https://www.capterra.ch/software/1037181/agentassist> |
| en | <https://www.capterra.com/p/275607/AgentAssist/> |
| en-AE | <https://www.capterra.ae/software/1037181/agentassist> |
| en-AU | <https://www.capterra.com.au/software/1037181/agentassist> |
| en-CA | <https://www.capterra.ca/software/1037181/agentassist> |
| en-GB | <https://www.capterra.co.uk/software/1037181/agentassist> |
| en-IE | <https://www.capterra.ie/software/1037181/agentassist> |
| en-IL | <https://www.capterra.co.il/software/1037181/agentassist> |
| en-IN | <https://www.capterra.in/software/1037181/agentassist> |
| en-NZ | <https://www.capterra.co.nz/software/1037181/agentassist> |
| en-SG | <https://www.capterra.com.sg/software/1037181/agentassist> |
| en-ZA | <https://www.capterra.co.za/software/1037181/agentassist> |
| es | <https://www.capterra.es/software/1037181/agentassist> |
| es-AR | <https://www.capterra.com.ar/software/1037181/agentassist> |
| es-CL | <https://www.capterra.cl/software/1037181/agentassist> |
| es-CO | <https://www.capterra.co/software/1037181/agentassist> |
| es-CR | <https://www.capterra.co.cr/software/1037181/agentassist> |
| es-DO | <https://www.capterra.do/software/1037181/agentassist> |
| es-EC | <https://www.capterra.ec/software/1037181/agentassist> |
| es-MX | <https://www.capterra.mx/software/1037181/agentassist> |
| es-PA | <https://www.capterra.com.pa/software/1037181/agentassist> |
| es-PE | <https://www.capterra.pe/software/1037181/agentassist> |
| fr | <https://www.capterra.fr/software/1037181/agentassist> |
| fr-BE | <https://fr.capterra.be/software/1037181/agentassist> |
| fr-CA | <https://fr.capterra.ca/software/1037181/agentassist> |
| fr-LU | <https://www.capterra.lu/software/1037181/agentassist> |
| it | <https://www.capterra.it/software/1037181/agentassist> |
| ja | <https://www.capterra.jp/software/1037181/agentassist> |
| nl | <https://www.capterra.nl/software/1037181/agentassist> |
| nl-BE | <https://www.capterra.be/software/1037181/agentassist> |
| pl | <https://www.capterra.pl/software/1037181/agentassist> |
| pt | <https://www.capterra.com.br/software/1037181/agentassist> |
| pt-PT | <https://www.capterra.pt/software/1037181/agentassist> |
| tr | <https://www.capterra.web.tr/software/1037181/agentassist> |

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