---
description: Learn more about edna price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: edna Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/31002/customer-communications-management/software) > [edna](/software/1035877/edna)

# edna

Canonical: https://www.capterra.com.au/software/1035877/edna

> Edna is a cloud-based customer communications management solution offering different channels and features.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses edna?

Our client base includes leading organisations in Banking, Insurance, Retail, FMCG, Air Travel, Telecom and Hospitality from across the globe.

## About the vendor

- **Company**: edna

## Commercial Context

- **Target Audience**: 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: English, Indonesian, Russian, Spanish
- **Available Countries**: Afghanistan, Albania, Algeria, Andorra, Angola, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Belarus, Belgium, Benin, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil and 155 more

## Features

- CRM
- Interaction Tracking
- Multi-Channel Communication

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- Chat

## Category

- [Customer Communications Management Software](https://www.capterra.com.au/directory/31002/customer-communications-management/software)

## Alternatives

1. [WhatsApp](https://www.capterra.com.au/software/180345/whatsapp) — 4.7/5 (16296 reviews)
2. [Viber](https://www.capterra.com.au/software/180348/viber) — 4.4/5 (4058 reviews)
3. [Text Request](https://www.capterra.com.au/software/167015/text-request) — 4.6/5 (1193 reviews)
4. [Telegram](https://www.capterra.com.au/software/180347/telegram) — 4.7/5 (6406 reviews)
5. [Sociocs](https://www.capterra.com.au/software/1039396/sociocs) — 4.6/5 (118 reviews)

## Links

- [View on Capterra](https://www.capterra.com.au/software/1035877/edna)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/267807/edna/> |
| en-AE | <https://www.capterra.ae/software/1035877/edna> |
| en-AU | <https://www.capterra.com.au/software/1035877/edna> |
| en-CA | <https://www.capterra.ca/software/1035877/edna> |
| en-GB | <https://www.capterra.co.uk/software/1035877/edna> |
| en-IE | <https://www.capterra.ie/software/1035877/edna> |
| en-IL | <https://www.capterra.co.il/software/1035877/edna> |
| en-IN | <https://www.capterra.in/software/1035877/edna> |
| en-NZ | <https://www.capterra.co.nz/software/1035877/edna> |
| en-SG | <https://www.capterra.com.sg/software/1035877/edna> |
| en-ZA | <https://www.capterra.co.za/software/1035877/edna> |

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