15 years helping Australian businesses
choose better software

What Is Sirvoy?

Sirvoy offers a suite of property management tools which include a Property Management System, Booking Engine, Website Builder and integrated Channel Manager. It's powerful, feature full system is incredibly easy to use offering hoteliers the flexibility to tailor the software to suit the needs of their property. Sirvoy's simplicity means setup is effortless and Customer Service is available 24/7 for ongoing training and support.

Who Uses Sirvoy?

Sirvoy is a customizable Hospitality Management System and Channel Manager for accommodation providers. Our user-friendly, feature-rich software offers outstanding value at a competitive price.

Where can Sirvoy be deployed?

Cloud-based
On-premises

About the vendor

  • Sirvoy
  • Located in Dublin 4, Ireland
  • Founded in 2008

Sirvoy support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Albania, American Samoa, Andorra, Argentina, Australia and 119 others

Languages

Brazilian Portuguese, Bulgarian, Croatian, Czech, Danish and 18 others

Sirvoy pricing

Starting Price:

USD 9.00/month
  • Yes, has free trial
  • No free version

Sirvoy does not have a free version but does offer a free trial. Sirvoy paid version starts at USD 9.00/month.

Pricing plans get a free trial

About the vendor

  • Sirvoy
  • Located in Dublin 4, Ireland
  • Founded in 2008

Sirvoy support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Albania, American Samoa, Andorra, Argentina, Australia and 119 others

Languages

Brazilian Portuguese, Bulgarian, Croatian, Czech, Danish and 18 others

Sirvoy videos and images

Sirvoy Software - Revamp your room offerings effortlessly. Update room types, room units and pricing with ease!
Sirvoy Software - Sirvoy’s calendar page is at the core of your productivity. From it, you can perform many essential actions and see a big-picture overview of bookings, units, availability, selected extras, and housekeeping status.
Sirvoy Software - Easily adjust rates for specific dates and room types using the Rates Manager. Skip the hassle of seasonal changes by applying spot prices or percentage adjustments instantly!
Sirvoy Software - Enhance your guests' experience by offering extras like breakfast, conference rooms, dinner, or rentals, all easily visible and bookable right from the booking engine!
Sirvoy Software - The Bookings page offers easy access to current, upcoming, past, and cancelled bookings, along with any set alerts. Use filters to quickly find specific bookings by number, guest name, room, or dates.
View 6 more
Sirvoy video
Sirvoy Software - Revamp your room offerings effortlessly. Update room types, room units and pricing with ease!
Sirvoy Software - Sirvoy’s calendar page is at the core of your productivity. From it, you can perform many essential actions and see a big-picture overview of bookings, units, availability, selected extras, and housekeeping status.
Sirvoy Software - Easily adjust rates for specific dates and room types using the Rates Manager. Skip the hassle of seasonal changes by applying spot prices or percentage adjustments instantly!
Sirvoy Software - Enhance your guests' experience by offering extras like breakfast, conference rooms, dinner, or rentals, all easily visible and bookable right from the booking engine!
Sirvoy Software - The Bookings page offers easy access to current, upcoming, past, and cancelled bookings, along with any set alerts. Use filters to quickly find specific bookings by number, guest name, room, or dates.

Features of Sirvoy

  • Billing & Invoicing
  • Booking Management
  • Booking Notes
  • CRM
  • Calendar Management
  • Customer Support
  • Dynamic Pricing
  • Employee Management
  • Front Desk Management
  • GDS/OTA Integration
  • Group Reservations
  • Guest Experience Management
  • Housekeeping Management
  • Maintenance Management
  • Marketing Automation
  • Online Booking
  • Payment Processing
  • Point of Sale (POS)
  • Promotions Management
  • Rate Management
  • Reporting & Statistics
  • Reservations Management
  • Room Inventory

Alternatives to Sirvoy

Online Booking System with reminders for all service companies! Let your clients book themselves online - Includes free version.
The most forward thinking cloud platform for hotels who want to innovate guest experiences and automate their back-office procedures. Learn more about Mews
Complete booking and distribution solutions for hotels chains that help sell accommodation packages and additional services.
Easily get bookings, & manage reservations & payments from anywhere, with the world's most trusted hotel software for small properties
Optimize your property with an easy-to-use PMS, OTA channel manager, booking engine, automated email marketing, text messaging & more!
Web analytics solution that helps businesses receive prospects' information, track conversions, and share reports with CRM department.
Web-based practice management and EMR solution that optimizes the flow of clinical information. Specialty modules available.
Noovy is designed to simplify and automate all operations for modern hoteliers and their guests.
With Lodgify you can build a vacation rental website, receive direct bookings, and manage all your reservations from one place.

Reviews of Sirvoy

Average score

Overall
4.7
Ease of Use
4.6
Customer Service
4.7
Features
4.3
Value for Money
4.7

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Rene
Rene
manager in New Zealand
Verified LinkedIn User
Hospitality, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Does the job effortless

5.0 2 years ago

Comments: Amazingly fast (instant) response time and a true pleasure to deal with

Pros:

Easy to use and simple to setup. Fast working

Cons:

'extra's' need a bit more flexible options

Sirvoy Response

2 years ago

Hi Rene, it's been a hard few years with Covid which is why we're so pleased that we've been able to help you through some of the tougher times with our affordable pricing and great customer support. Thanks for leaving us your wonderful feedback!

Shaffin
Co-Owner in Canada
Hospitality, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Amazingly Intuitive, Consistently Impressive

5.0 2 years ago

Comments: See Pros, above.

Pros:

Only an Airbus offers a shorter, and smoother, takeoff. Lest anyone think that Sirvoy's 14-day trial is too short, let me say that it may be too long. Within two days of starting our trial, we found ourselves customizing and scaling rapidly. Screen after screen, the UX and functionality proved intuitive, the result of unfailingly clean and responsive design (which can never be taken for granted). Restrictions and overrides work flawlessly. By day 10 of the trial, we paid up for the entire year, and have not looked back yet.

Cons:

Our wishlist can cannot detract from Sirvoy's great value for the price. Easy improvements are to be had with regard to being able to color-code/tag/identify guests by market segments (and therefore the useful market reports that would result). Another quick fix: the perplexing placement of "Coupon Code" on the online booking page, *below* the calendar, when only a code unlocks restricted dates. See our point? Similarly, not every "Code" is a "Coupon [i.e., implying Discount] Code", so how about shortening to this box to just "Code" or, equally neutral and possibly more suitable, "Booking Code".

Sirvoy Response

2 years ago

Hi Shaffin, "only an Airbus offers a shorter, and smoother, takeoff" should definitely be our new marketing slogan; love it!! Delighted that you're finding the system so customizable and easy to scale. I note your points on the colour codes and coupon codes and will pass that along for our Dev to look into. We always try to incorporate great feedback once it's useful for all our clients, so thanks for taking the time to let us know how we can improve. Kind regards, Adele

Josef
Front Desk Manager in Sweden
Hospitality, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Perfect allround booking system

4.0 2 months ago

Pros:

Sirvoy is an incredibly user-friendly booking system that is very easy to learn. Extra plus because it is easy to use on mobile phones/tablets and the support is always there for you.

Cons:

That the system is quite basic, not that complex and it takes a while for new features to arrive.

Sirvoy Response

2 months ago

Hi Josef, thank you for your kind words! We're delighted to hear you find Sirvoy user-friendly and easy to use on mobile devices. Our team is always here to support you. We're grateful for your support and look forward to assisting you further! Jodie

dennis
md in Sweden
Hospitality, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

They made it worse

2.0 7 months ago

Comments: Dreadful. We should change, its not easy but we have to now because of the “ security code “ non sense that makes it unusable.They could have avoided the problem by putting a cookie on an approved device but I do t believe they kow anything about IT at all.

Pros:

not much, its adaptable if youare prepared to use clutzy solutions

Cons:

Poor software design and execution. The calendar is a joke. Zero integration with other products. Poor customer support. No understanding of the industry they allegedly serve. They ignore requests and suggestions from customersTheir latest move is to require you to input a security code each time you access their system. This is sent by email. It can take minutes or hours to arrive. So if a potential guest calls, you cannot access the system until the code arrives, and that is always minutes and sometimes never. Any complaint about this is met with their usual couldnt care less attitude , “ it only happens one a month “ . It happens every single time you try to access the system but they take no notice of their customers and clearly dont believe them. I suspect they use IP addresses to establish whether it is a “ new device “ or not, so if you are on a dynamic IP address allocation network of any kind, it will happen every time you try to use it.

Alternatives Considered: ManyContacts

Reasons for Switching to Sirvoy: Unsure, price and claimed capability probably. It was a serious mistake.

Sirvoy Response

7 months ago

Hello, Thank you for sharing your feedback. We're genuinely sorry to hear about the difficulties you've encountered, and we'd like to provide some insights into the points you've raised. Security Code: The security code is typically sent instantly. If you've experienced delays, it might be due to email provider or spam filter issues. You can set your device as trusted to avoid repeated code requests. Integrations: We understand that you may not be aware of all the available options, and our support team is ready to guide you through these integrations and assist in choosing the ones that best suit your needs. Customer Support: We aim to provide prompt assistance and believe in being there for our clients. You can reach a support representative in seconds for assistance. While some issues may need more in-depth attention, our team is committed to providing solutions and addressing your queries. Software Design and Execution: We continuously work on improving our software and aim to offer competitive options at our price point. For immediate assistance or further clarification, please reach out to our support team. They are dedicated to addressing your concerns. Thank you for your valuable feedback. We hope to make your Sirvoy experience smoother. Regards, Jodie

Cherie
Owner Manager in US
Hospitality, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Outstanding Hotel Booking System

5.0 last month New

Comments: What I find especially remarkable with Sirvoy is the live chat feature, available day or night. If I have a particular question and need support, a team member responds immediately and will often follow up with additional related information. Sirvoy's support team feels like family - patient, respectful, friendly, communicative and knowledgeable. They genuinely care. Before going ahead with Sirvoy, I shopped to compare other companies. Overall I was stunned at the competition's lack of organization, follow through or ability to keep up with demand. Sirvoy has provided me with essential business tools, consistent customer service and more importantly, measurable results. I continue to be very pleased with Sirvoy's quality support and customized professional service. 5 Stars!

Pros:

Easy to use software and personalized service.

Cons:

Perhaps I've simply adapted to their format and upgrades. I have no issues with Sirvoy. When and if I need clarification, it's provided.

Sirvoy Response

3 weeks ago

Thank you so much for your fantastic review, Cherie! We're thrilled to hear that Sirvoy has been instrumental in supporting your business. Your kind words about our personalized service and live chat feature mean the world to us. We're dedicated to giving you the service you deserve. We're here for you whenever you need us. Thanks for your loyalty to Sirvoy! - Jodie