---
description: Learn more about Boxtal price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Boxtal Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Distribution Software](/directory/30079/distribution/software) > [Boxtal](/software/1035262/boxtal)

# Boxtal

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> Your solution for sending parcels online
> 
> Verdict: Rated **2.3/5** by 6 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **2.3/5** | 6 Reviews |
| Ease of Use | 2.7/5 | Based on overall reviews |
| Customer Support | 1.4/5 | Based on overall reviews |
| Value for Money | 2.2/5 | Based on overall reviews |
| Features | 2.3/5 | Based on overall reviews |
| Recommendation percentage | 30% | (3/10 Likelihood to recommend) |

## About the vendor

- **Company**: Boxtal

## Commercial Context

- **Target Audience**: 2–10, 11–50
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: French
- **Available Countries**: France

## Category

- [Distribution Software](https://www.capterra.com.au/directory/30079/distribution/software)

## Alternatives

1. [Acumatica Cloud ERP](https://www.capterra.com.au/software/96371/acumatica-cloud-erp) — 4.4/5 (243 reviews)
2. [Fishbowl](https://www.capterra.com.au/software/123794/fishbowl) — 4.2/5 (1087 reviews)
3. [Datacor ERP](https://www.capterra.com.au/software/77464/chempax) — 4.3/5 (74 reviews)
4. [WarehouseOS](https://www.capterra.com.au/software/134082/warehouseos) — 4.7/5 (35 reviews)
5. [BWISE](https://www.capterra.com.au/software/1045989/bwise) — 5.0/5 (3 reviews)

## Reviews

### "Do not use boxtal" — 1.0/5

> **Jean-Baptiste** | *16 January 2024* | Computer Software | Recommendation rating: 0.0/10
> 
> **Pros**: Cheap, and after the quality of the customer service, we understand why
> 
> **Cons**: Very poor customer service, long wait between replies and not enough staff to handle to complaint
> 
> Hello,

I strongly do not recommend this company for the following reasons:

In June 2023, I planned to send a package from Toulouse, France, to Montreal, Canada, using FedEx through the Boxtal portal. Unfortunately, FedEx failed to communicate with Boxtal to pay the customs fees. As a result, the parcel was lost by FedEx, and as of January 2024, I am still awaiting a refund from both FedEx and Boxtal.

I discovered that FedEx did send compensation to Boxtal at the end of November 2023. However, the computation was based on the weight of the parcel instead of using the bills we provided.

After some hesitation and miscommunication from Boxtal, they initially informed us that we would not be refunded. Later, they changed their stance and assured us of a refund in December 2023, but not for the full amount transferred by FedEx. Boxtal intended to keep the money covered by the insurance.

Despite numerous follow-ups and a prolonged wait, as of January 2024, they informed me today that they will refund a different amount, which is, of course, less than what they promised in December.

Please, avoid using Boxtal.

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### "Logiciel efficace" — 5.0/5

> **Eric** | *27 November 2023* | International Trade & Development | Recommendation rating: 10.0/10
> 
> **Pros**: Simplicité d'utilisation et choix des transporteurs
> 
> **Cons**: Je n'ai pas rencontrés d'inconvénients pour le moment.

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### "Avis boxtal" — 5.0/5

> **Chloé** | *19 December 2022* | Arts & Crafts | Recommendation rating: 7.0/10
> 
> **Pros**: Gratuité, facilité d'utilisation, rapidité
> 
> **Cons**: Service client peu réactif ou compréhensif
> 
> Très bonne, utilisation quotidienne pour envoie des commandes

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### "Service à fuir \!" — 1.0/5

> **Marjolaine** | *20 March 2026* | Higher Education | Recommendation rating: 0.0/10
> 
> **Pros**: aucun avantage \! Les tarifs eux mêmes sont souvent plus élevés que sur le site des prestataires d'envoi eux mêmes
> 
> **Cons**: Il faut prendre l'assurance pour éventuel recevoir une indemnisation en cas de perte du colis. 
Et lorsque vous avez un souci avec votre envoi on n’hésite pas à vous insulter de voleurs\!
> 
> Une très mauvaise expérience. J'ai envoyé un colis via MR dans un locker. Boxtal affirme que je l'ai scanné et que je suis partie avec volontairement ....

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### "Catastrophique" — 1.0/5

> **Alice** | *20 December 2023* | Wholesale | Recommendation rating: 0.0/10
> 
> **Pros**: permet de travailler avec plusieurs transporeuts
> 
> **Cons**: 450 colis envoyés avec Boxtal, un nombre incalculable de colis perdus.

Service client catastrophique.

Refus de délivrer des preuves de dépôt, qui nous sont ensuite exigées pour ouvrir des réclamation.

Pas de numéro de téléphone ou les joindre.

Aucune réactivité du service client
> 
> Nous n'avons qu'une hâte : changer de prestataire pour une entreprise sérieuse et efficace.

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## Links

- [View on Capterra](https://www.capterra.com.au/software/1035262/boxtal)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/267023/Boxtal/> |
| en-AE | <https://www.capterra.ae/software/1035262/boxtal> |
| en-AU | <https://www.capterra.com.au/software/1035262/boxtal> |
| en-CA | <https://www.capterra.ca/software/1035262/boxtal> |
| en-GB | <https://www.capterra.co.uk/software/1035262/boxtal> |
| en-IE | <https://www.capterra.ie/software/1035262/boxtal> |
| en-IL | <https://www.capterra.co.il/software/1035262/boxtal> |
| en-IN | <https://www.capterra.in/software/1035262/boxtal> |
| en-NZ | <https://www.capterra.co.nz/software/1035262/boxtal> |
| en-SG | <https://www.capterra.com.sg/software/1035262/boxtal> |
| en-ZA | <https://www.capterra.co.za/software/1035262/boxtal> |
| fr | <https://www.capterra.fr/software/1035262/boxtal> |
| fr-BE | <https://fr.capterra.be/software/1035262/boxtal> |
| fr-CA | <https://fr.capterra.ca/software/1035262/boxtal> |
| fr-LU | <https://www.capterra.lu/software/1035262/boxtal> |

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