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Australia Local product
Rely

Rely

Australia Local product

What Is Rely?

Rely helps you easily capture, manage and report on workplace issues, guiding your team through a fair and compliant process, eliminating the guesswork and saving time. Say goodbye to the mess of spreadsheets and hello to efficiency.

As a Certified B Corp, Rely has always put purpose, people and expertise at the heart of our company.

Who Uses Rely?

Used by: - Executives & boards - People & Culture Human Resources - Wellbeing, Health & Safety - Risk,Compliance & Governance Used in: - Health - Finance - Aged care - Disability - Education - Retail

Rely Software - Get to the truth of matters with intelligent analysis tools
Rely Software - Give your team confidence to manage complaints from any stakeholder and take consistent action that complies with your policies
Rely Software - Learn from past incidents and near misses
Rely Software - Protect your reputation and rest assured your most sensitive information is secure
Rely Software - Provide a fair, consistent and confidential process

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Reviews of Rely

Average score

Overall
4.5
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Value for Money
5.0

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
50%
4
50%
Brayden
Employee Relations Advisor in Australia
Retail, 10,000+ Employees
Used the Software for: 1-5 months
Reviewer Source

Trustworthy and Rely-able

5.0 last year

Comments: Overall I have been really enjoying the user experience. How this links with our processes really helps create value to our ways of working.

Pros:

System has been well created to keep in mind end to end case management usage. The system has been fleshed out to assist users in a way that is user-friendly and prompts next steps.

Cons:

Inability currently to be able to download the issue summary as a PDF

Rely Response

last year

Hi Brayden Thanks for taking the time to write us a review, we really appreciate your feedback. We have passed your suggestion on to our product team for their consideration. We're glad you're enjoying the 'rely-able' experience! Best, Rely

Trent
Employee Relations Advisor in Australia
Supermarkets, 10,000+ Employees
Used the Software for: 1-5 months
Reviewer Source

Rely Feedback

4.0 last year

Comments: Since transferring our whistleblower service over to Rely, I have been extremely happy with the service/product. The platform is user friendly, the Rely team are open to feedback & strive to improve their product, based off this feedback.

Pros:

- Ease of use- Support from the Rely team- Openness to feedback - Team are passionate about their product- Team are focused on continuous improvement/development of their product

Cons:

- Missing information when whistleblower complainants are taken via the phone line. The call centre operator not asking the anonymous caller to provide further detail/information regarding their complaint. E.g. Bullying concerns raised. Were there any witnesses present, if yes, what are their names? What was specifically said or done by the "bully"?? - I would like to add other than the above feedback, the call centre operators are great at capturing information regarding the nature of the complaint. It is purely just digging for more information, especially when the caller wishes to remain anonymous & does not wish to receive notifications.

Rely Response

last year

Hi Trent, Thanks very much for your review - we really appreciate you taking the time to give us feedback. We have passed on your constructive comments to Your Call, our whistleblowing service partner, who will take it onboard and discuss with the team. We're glad you're enjoying working with the Rely Platform and appreciate our team's 'can do' attitude!