---
description: Learn more about Staircase AI by Gainsight price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Staircase AI by Gainsight Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Data Analysis Software](/directory/31077/data-analysis/software) > [Staircase AI by Gainsight](/software/1032255/staircase)

# Staircase AI by Gainsight

Canonical: https://www.capterra.com.au/software/1032255/staircase

> Staircase AI analyzes millions of interactions and turns them into actionable human insights impossible to track with the naked eye.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## About the vendor

- **Company**: Gainsight
- **Location**: Redwood City, US
- **Founded**: 2009

## Commercial Context

- **Pricing model**: Usage Based (Free version available) (Free Trial)
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: Israel, United States

## Features

- Dashboard
- Data Discovery
- Data Visualization

## Support Options

- Email/Help Desk
- Knowledge Base
- Chat

## Category

- [Data Analysis Software](https://www.capterra.com.au/directory/31077/data-analysis/software)

## Related Categories

- [Data Analysis Software](https://www.capterra.com.au/directory/31077/data-analysis/software)
- [Customer Success Software](https://www.capterra.com.au/directory/30961/customer-success/software)

## Alternatives

1. [Procore](https://www.capterra.com.au/software/56250/procore) — 4.5/5 (2656 reviews)
2. [Viaje.ai](https://www.capterra.com.au/software/205597/viaje-ai) — 5.0/5 (11 reviews)
3. [Wix](https://www.capterra.com.au/software/169007/wix) — 4.4/5 (10606 reviews)
4. [Workday Adaptive Planning](https://www.capterra.com.au/software/130072/adaptive-insights) — 4.5/5 (230 reviews)
5. [SAS Viya](https://www.capterra.com.au/software/1043140/sas-viya) — 4.4/5 (12 reviews)

## Links

- [View on Capterra](https://www.capterra.com.au/software/1032255/staircase)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/254679/Staircase/> |
| en-AE | <https://www.capterra.ae/software/1032255/staircase> |
| en-AU | <https://www.capterra.com.au/software/1032255/staircase> |
| en-CA | <https://www.capterra.ca/software/1032255/staircase> |
| en-GB | <https://www.capterra.co.uk/software/1032255/staircase> |
| en-IE | <https://www.capterra.ie/software/1032255/staircase> |
| en-IL | <https://www.capterra.co.il/software/1032255/staircase> |
| en-IN | <https://www.capterra.in/software/1032255/staircase> |
| en-NZ | <https://www.capterra.co.nz/software/1032255/staircase> |
| en-SG | <https://www.capterra.com.sg/software/1032255/staircase> |
| en-ZA | <https://www.capterra.co.za/software/1032255/staircase> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Australia","address":{"@type":"PostalAddress","addressLocality":"Sydney","addressRegion":"NSW","postalCode":"2060","streetAddress":"Level 18 40 Mount Street North Sydney NSW 2060 Australia"},"description":"Capterra Australia helps millions of people find the best business software with user reviews, ratings and price comparisons.","email":"info@capterra.com.au","url":"https://www.capterra.com.au/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.com.au/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/Capterra","https://www.linkedin.com/company/capterra/","https://www.youtube.com/channel/UCjRCDmEibpHwyX3m2b3y80w"]},{"name":"Staircase AI by Gainsight","description":"Staircase AI is pioneering Customer Relationship Intelligence. Our platform leverages AI to analyze millions of customer interactions and turn them into actionable human insights that are impossible to spot with the naked eye. Companies depend on Staircase AI to cut through the noise and improve their NRR. Staircase AI reveals deep human signals and uncovers customers' health, sentiment, journey events, risks, and opportunities.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/3f619dcf-fa1f-411f-b883-3350671c0463.png","url":"https://www.capterra.com.au/software/1032255/staircase","@type":"SoftwareApplication","@id":"https://www.capterra.com.au/software/1032255/staircase#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome"},{"@type":"FAQPage","@id":"https://www.capterra.com.au/software/1032255/staircase#faqs","mainEntity":[{"name":"What Is Staircase AI by Gainsight?","@type":"Question","acceptedAnswer":{"text":"Staircase AI is pioneering Customer Relationship Intelligence. Our platform leverages AI to analyze millions of customer interactions and turn them into actionable human insights that are impossible to spot with the naked eye. Companies depend on Staircase AI to cut through the noise and improve their NRR. Staircase AI reveals deep human signals and uncovers customers' health, sentiment, journey events, risks, and opportunities.","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Data Analysis Software","position":2,"item":"/directory/31077/data-analysis/software","@type":"ListItem"},{"name":"Staircase AI by Gainsight","position":3,"item":"/software/1032255/staircase","@type":"ListItem"}],"@id":"https://www.capterra.com.au/software/1032255/staircase#breadcrumblist"}]}
</script>