--- description: Learn more about HES LoanBox price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: HES LoanBox Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Risk Management Software](/directory/30665/risk-management/software) > [HES LoanBox](/software/1032224/hes-loanbox) # HES LoanBox Canonical: https://www.capterra.com.au/software/1032224/hes-loanbox Page: 1 / 2\ Next: [Next page](https://www.capterra.com.au/software/1032224/hes-loanbox?page=2) > AI/ML-powered end-to-end lending solution with scoring, risk analysis, smart workflows, and full compliance. > > Verdict: Rated **4.9/5** by 25 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses HES LoanBox? Designed for SMEs businesses and financial organizations, including banks, credit unions, and private lenders. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 25 Reviews | | Ease of Use | 5.0/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 5.0/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: HES FinTech - **Founded**: 2012 ## Commercial Context - **Starting Price**: USD 75,000.00 - **Pricing model**: Other (Free Trial) - **Pricing Details**: Please contact HES FinTech for pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Linux (On-Premise) - **Supported Languages**: Arabic, English, French, Italian, Japanese, Lithuanian, Spanish - **Available Countries**: Australia, Canada, Costa Rica, Cyprus, Denmark, France, Greece, Hong Kong SAR China, India, Ireland, Israel, Japan, Latvia, Malaysia, Mexico, Netherlands, New Zealand, Norway, Oman, Philippines and 10 more ## Features - Accounting - Alerts/Notifications - Amortization Schedule - Audit Trail - Automated Decisioning/Underwriting - Automated Notices - Automatic Funds Distribution - Borrower Management - Cash Flow Management - Client Database - Client Management - Client Portal - Collateral Tracking - Contact Management - Customer Management - Dashboard - Data Import/Export - Document Management - Lead Management - Loan Portfolio Management - Multi-Channel Communication - Online Applications - Payment Collection - Pipeline Management - Pre-Qualification - Reporting/Analytics - Third-Party Integrations - Transaction Management - Workflow Management ## Integrations (12 total) - APLYiD - Camunda - EDGE - GiniMachine - Jumio - Ondato - PandaDoc - Plaid - SendGrid - Twilio - VoPay - digiRunner ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - 24/7 (Live rep) - Chat ## Category - [Risk Management Software](https://www.capterra.com.au/directory/30665/risk-management/software) ## Related Categories - [Risk Management Software](https://www.capterra.com.au/directory/30665/risk-management/software) - [Loan Origination Software](https://www.capterra.com.au/directory/20011/loan-origination/software) - [Mortgage Software](https://www.capterra.com.au/directory/30038/mortgage-and-loans/software) - [Debt Collection Software](https://www.capterra.com.au/directory/30234/debt-collection/software) - [Loan Servicing Software](https://www.capterra.com.au/directory/30088/loan-servicing/software) ## Alternatives 1. [The Mortgage Office](https://www.capterra.com.au/software/9277/the-mortgage-office) — 4.8/5 (285 reviews) 2. [Lendsqr](https://www.capterra.com.au/software/1041063/lendsqr) — 4.5/5 (52 reviews) 3. [Mortgage Automator](https://www.capterra.com.au/software/191761/mortgage-automator) — 4.9/5 (112 reviews) 4. [Fintech Market Core System](https://www.capterra.com.au/software/1051572/fintech-market-core-system) — 5.0/5 (8 reviews) 5. [Baseline](https://www.capterra.com.au/software/1049444/baseline) — 4.9/5 (10 reviews) ## Reviews ### "Streamlined In-House Financing for a Retail Chain" — 5.0/5 > **Gavin** | *12 November 2025* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: Indeed having an integrated borrower portal plus automated reminders removed a lot of manual chasing and improved completion rates. The vendor's implementation team helped tailor templates for merchant-specific offers which reduced manual intervention from sales staff > > **Cons**: Sincerely, Some mobile UI elements required small tweaks to match merchant branding those were resolved with a couple of vendor updates but expect a few customization sprints. > > For retail or merchant finance use cases in Australia, HES LoanBox is practical and increases completion rates while reducing agent workload, a good tradeoff for faster merchant onboarding. Weldone HES LoanBox. ----- ### "Seamless loan servicing" — 5.0/5 > **David** | *16 December 2025* | Banking | Recommendation rating: 9.0/10 > > **Pros**: HES LoanBox has been a game-changer for Marketcy. As a consumer lending company, we deal with complex loan portfolios and stringent compliance requirements, and this platform made everything so much easier. The loan management module allows us to track, update, and service loans efficiently, reducing manual errors and saving us countless hours. Their risk management tools are incredibly insightful, helping us assess borrower profiles accurately and make smarter lending decisions. I also appreciate how intuitive the platform is the ease of use is impressive, and our team was able to get up to speed quickly. The integration with user email accounts and project management features keeps our internal communication streamlined, making team collaboration effortless. Additionally, the customer support from HES LoanBox has been outstanding; any question or request is addressed promptly and professionally. Considering all the benefits, the value for money is exceptional. > > **Cons**: Honestly, I can’t think of anything significant to dislike. The platform has been extremely reliable and supports all aspects of our loan servicing and risk management needs. > > HES LoanBox has truly transformed the way Marketcy manages its lending operations. From loan management and risk assessment to project management and internal collaboration, it covers everything we need in one robust platform. The combination of advanced features, excellent customer support, and intuitive design makes it a must-have for any banking or financial services company. I would confidently give it a 5/5 rating and recommend it to any organization looking for a complete, AI-driven, and reliable loan servicing solution. ----- ### "Reliable Lending Automation for SME Financing Expansion" — 5.0/5 > **Abhilash** | *6 November 2025* | Banking | Recommendation rating: 10.0/10 > > **Pros**: One of the strongest advantages we experienced with HES LoanBox was the way it automated repetitive tasks, especially in the early stages of SME loan process. Previously our analysts manually reviewed documents, verified customer submissions and follow up regularly with relationship managers to clarify missing infomation. LoanBox streamlined these steps by centralizing all borrower files and creating a smooth approval sequence that required far less intervention. A big thank you to HES LoanBox. > > **Cons**: The challenges we faced was the customization of dashboards and user roles. setting up reporting views that matched our internal monitoring structure took longer than anticipated and in several cases, required multiple rounds of adjustments with the vendor. They can improve on that > > Just to cut it short, our experience with HES LoanBox has been very positive. the system has significantly strengthened our loan processing efficiency and improved communication across teams. Although the customization phase demanded patience, the long term benefits far outweigh the early hurdles. Today, our SME lending operation run with better structure, faster decision making and clearer oversight, which ultimately enhances our ability to serve business clients more effectively. ----- ### "Exactly What We Needed to Manage Our Real Estate Loans" — 5.0/5 > **Michael** | *16 October 2025* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: HES LoanBox has really changed the way we handle loan servicing at Minto Group. Being in real estate, we deal with different property loans and client financing every day, and things used to feel scattered. With LoanBox, everything is organized in one place. I love how easy it is to track payments, automate schedules, and view reports without any stress. The interface feels clean and straightforward, and their support team is genuinely helpful they were always quick to guide us whenever we had questions during setup. > > **Cons**: There’s very little to dislike, honestly. At first, some of the settings took a bit of trial and error to customize for our workflow, but once we figured it out, it’s been smooth sailing. > > LoanBox has been a great fit for us. It saves our team time, reduces mistakes, and gives us better control over our loan servicing process. I’d definitely recommend it to other real estate businesses that want something reliable and simple to use. ----- ### "A Smooth and Reliable Loan Servicing Experience" — 5.0/5 > **john** | *16 October 2025* | Telecommunications | Recommendation rating: 10.0/10 > > **Pros**: Working with HES LoanBox has been a great experience for our team at Communication Technology Services (CTS). Their Loan Servicing Software has simplified how we manage and track our internal financing programs. The system is well-organized, easy to navigate, and allows us to automate a lot of the manual work we used to do. I especially like how customizable it is, we were able to adjust the setup to match our company’s specific workflow without needing constant technical help. The support team is also very responsive and genuinely cares about helping us succeed. > > **Cons**: Honestly, there’s very little to complain about. It took a short while for our team to get fully comfortable with all the features, but once we did, everything ran smoothly. > > HES LoanBox has proven to be a dependable solution that fits perfectly with our needs at CTS. It has improved how we handle loan servicing, reduced errors, and saved a lot of time for our finance team. The platform feels stable, modern, and efficient. I’d definitely recommend it to any organization looking for a smart and flexible loan servicing system ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.com.au/software/1032224/hes-loanbox?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/1032224/hes-loanbox) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | ----- ## Structured Data