---
description: Learn more about BizLink AI Chatbot price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: BizLink AI Chatbot Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Chatbot Software](/directory/32448/chatbot/software) > [BizLink AI Chatbot](/software/1031785/bizlink-ai-chatbot)

# BizLink AI Chatbot

Canonical: https://www.capterra.com.au/software/1031785/bizlink-ai-chatbot

> AI chatbot that provides automated answers in English and Japanese based on FAQ spreadsheet input.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses BizLink AI Chatbot?

BizLink AI Chatbot is an automated response tool for e-commerce and other online retail businesses.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 4.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: NTT Group

## Commercial Context

- **Pricing Details**: Prices vary according to the plan.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, Japanese
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antarctica, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus and 229 more

## Features

- AI Copilot
- Automated Responses
- Chatbot
- Natural Language Processing

## Support Options

- Email/Help Desk
- Chat

## Category

- [Chatbot Software](https://www.capterra.com.au/directory/32448/chatbot/software)

## Alternatives

1. [ChatGPT](https://www.capterra.com.au/software/1049484/chatgpt) — 4.4/5 (336 reviews)
2. [Chatbase](https://www.capterra.com.au/software/1053300/chatbase) — 4.3/5 (73 reviews)
3. [Botsonic](https://www.capterra.com.au/software/1061327/botsonic) — 4.8/5 (79 reviews)
4. [Tidio](https://www.capterra.com.au/software/144040/tidio-chat) — 4.7/5 (590 reviews)
5. [Wati](https://www.capterra.com.au/software/204314/wati) — 4.6/5 (202 reviews)

## Reviews

### "A Great Chatbot For Business" — 5.0/5

> **Michele** | *22 September 2024* | Design | Recommendation rating: 9.0/10
> 
> **Pros**: BizLink AI Chatbot has been great for handling customer responses.&#10;It is well equipped and also BizLink AI Chatbot allows customization.
> 
> **Cons**: There hasn't been serious flaws with this product.

## Links

- [View on Capterra](https://www.capterra.com.au/software/1031785/bizlink-ai-chatbot)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/254196/BizLink-AI-Chatbot/> |
| en-AE | <https://www.capterra.ae/software/1031785/bizlink-ai-chatbot> |
| en-AU | <https://www.capterra.com.au/software/1031785/bizlink-ai-chatbot> |
| en-CA | <https://www.capterra.ca/software/1031785/bizlink-ai-chatbot> |
| en-GB | <https://www.capterra.co.uk/software/1031785/bizlink-ai-chatbot> |
| en-IE | <https://www.capterra.ie/software/1031785/bizlink-ai-chatbot> |
| en-IL | <https://www.capterra.co.il/software/1031785/bizlink-ai-chatbot> |
| en-IN | <https://www.capterra.in/software/1031785/bizlink-ai-chatbot> |
| en-NZ | <https://www.capterra.co.nz/software/1031785/bizlink-ai-chatbot> |
| en-SG | <https://www.capterra.com.sg/software/1031785/bizlink-ai-chatbot> |
| en-ZA | <https://www.capterra.co.za/software/1031785/bizlink-ai-chatbot> |
| ja | <https://www.capterra.jp/software/1031785/bizlink-ai-chatbot> |

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