---
description: Learn more about Scribe price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
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title: Scribe Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Client Onboarding Software](/directory/33476/client-onboarding/software) > [Scribe](/software/1030545/scribe)

# Scribe

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> Scribe’s Workflow AI platform helps organizations work smarter and faster by documenting, scaling, and optimizing how work gets done.
> 
> Verdict: Rated **4.8/5** by 39 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Scribe?

Scribe is used by operations teams, IT departments, finance and accounting professionals, customer-facing teams, HR and L\&D professionals, and enterprise organizations.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 39 Reviews |
| Ease of Use | 4.9/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Scribe

## Commercial Context

- **Starting Price**: USD 35.00
- **Pricing model**: Per User (Free version available)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, United Kingdom, United States

## Features

- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Approval Process Control
- Audience Targeting
- Audio Capture
- Business Process Automation
- Client Management
- Collaboration Tools
- Compliance Tracking
- Content Creation
- Content Management
- Customisable Branding
- Customizable Templates
- Discussions/Forums
- Document Management
- Drag & Drop
- Email Management
- Full Text Search
- In-App Training
- Knowledge Base Management
- Knowledge Management
- Onboarding
- Progress Tracking
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- Screen Capture
- Screen Recording Software
- Search/Filter
- Self Service Portal
- Self Service Tools
- Task Management
- Text Editing
- Third-Party Integrations
- User Onboarding
- Workflow Configuration
- Workflow Management

## Integrations (31 total)

- 360Learning
- Airtable
- Bigtincan
- ChatGPT
- ClickUp
- Coassemble
- Coda
- Confluence
- Docebo
- Dokeos
- Easygenerator
- Freshservice
- Google Sites
- Groove
- Help Scout

... and 16 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Client Onboarding Software](https://www.capterra.com.au/directory/33476/client-onboarding/software)

## Related Categories

- [Client Onboarding Software](https://www.capterra.com.au/directory/33476/client-onboarding/software)
- [Knowledge Management Systems](https://www.capterra.com.au/directory/30094/knowledge-management/software)
- [Knowledge Base Software](https://www.capterra.com.au/directory/32454/knowledge-base/software)
- [Digital Adoption Platforms](https://www.capterra.com.au/directory/31638/digital-adoption-platform/software)
- [Workflow Management Software](https://www.capterra.com.au/directory/30091/workflow-management/software)

## Alternatives

1. [monday.com AI Work Platform](https://www.capterra.com.au/software/147657/monday-com) — 4.6/5 (6072 reviews)
2. [Connecteam](https://www.capterra.com.au/software/153140/connecteam) — 4.6/5 (5298 reviews)
3. [viaSocket](https://www.capterra.com.au/software/1066020/viasocket) — 4.8/5 (648 reviews)
4. [Jira](https://www.capterra.com.au/software/19319/jira) — 4.4/5 (15417 reviews)
5. [Asana](https://www.capterra.com.au/software/120550/asana-pm) — 4.5/5 (13604 reviews)

## Reviews

### "Transformed how we train and onboard staff" — 5.0/5

> **Edward** | *21 October 2025* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to use, non technical, simple intuitive step by step instructions. Chrome extension is lightweight \& rarely does not perform. Capturing technical workflows and turning them into clean, shareable guides is unmatched.
> 
> **Cons**: For smaller teams for testing you can get away with the free version but paid for bigger teams to redact unnecessary complicated info.
> 
> We used Scribe to document internal processes and onboarding for a growing client, it’s saved us hundreds of hours from boring data entry meetings \& endless questions. What stands out most is how fast and easy it is. Even non-technical staff can create clear, step-by-step guides effortlessly. One of the best productivity tools I’ve used in years.

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### "Scribe is a quick and easy tool to grab your how-tos" — 4.0/5

> **Alex** | *22 March 2025* | Information Technology & Services | Recommendation rating: 7.0/10
> 
> **Pros**: It will quickly capture the steps that I take to do things, saving me 10-20mins each time.
> 
> **Cons**: It automatically blurs out anything that looks like a name, even when it is not sensitive information. It also feels like it could be layering some AI over the top to improve the recording and set up process even more.
> 
> It is a quick and easy tool to use. What I don't know is how much people are using or getting benefit from the how-tos that I put together.

-----

### "Useful tool for fast generating tech documents" — 5.0/5

> **Jiaxin** | *1 November 2024* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: Scribes allows me to easily generate how-to guides for documenting workflows.
> 
> **Cons**: When recording the workflow that involves the use of a terminal, the output is not captured with the execution of the command.

-----

### "Cool product, but still on the free version" — 4.0/5

> **Katie** | *29 June 2026* | Food Production | Recommendation rating: 8.0/10
> 
> **Pros**: I am a huge nerd for creating a good process, and documenting it. I think that is key for any successful business. I have loved using Scribe to complete tasks like that for my small business. There aren't very many people in our company, but I still want to plan for expansion NOW, rather than try to play catch up when we do need to hire more people.
> 
> **Cons**: Right now I am on the free/basic plan so I have not been able to explore the other features that come with paying for it. As the small business grows, I anticipate we will move to the Pro Team version which is still quite affordable for smaller businesses at about $12/person/month. Still, I wonder if paying for this product will be necessary. I am still kinda old school and would rather just create a word document with instructions for all of our processes. I worry about having to pay for this longterm when we do grow.
> 
> Overall I have really geeked out on how Scribe is able to follow your workflow and create the how-to almost automatically. I have enjoyed playing around with it and will be interested to see how easy it is to add other people once the business gets that far.

-----

### "Scribe for Busy Technology Teams" — 5.0/5

> **Peter** | *10 July 2025* | Nonprofit Organization Management | Recommendation rating: 10.0/10
> 
> **Pros**: Scribe is quick to setup, easy to use and produces ROI almost immediately, even with the free version\! For busy teams Scribe is like adding another person to your team\!
> 
> **Cons**: Quite honestly, I have not encountered much that I don't love about Scribe. Even the features that are "OK" are still insanely more efficient than the alternative (manually creating documentation)
> 
> We have seen is marked improvement in the consistency and clarity of our documentation. Before Scribe, user instructions were often scattered across PDFs, emails, and chat threads. Now, everything is centralized, easy to update, and visually intuitive.

Adoption has grown quickly—not just within our Technology Services team, but across departments. We’ve seen enthusiastic use by program staff, HR, and finance, all of whom are now creating Scribes to document and share their processes. This cross-functional use has helped foster a culture of documentation and knowledge-sharing that we’ve been working toward for years.

We recently change the name of our organization, which involved an update to every single team member device, across three countries. With Scribe we were able to create step by step documentation to guide our users through the migration process. With out that our help desk would have been overrun with user support calls\!

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## Links

- [View on Capterra](https://www.capterra.com.au/software/1030545/scribe)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/252555/Scribe/> |
| en-AE | <https://www.capterra.ae/software/1030545/scribe> |
| en-AU | <https://www.capterra.com.au/software/1030545/scribe> |
| en-CA | <https://www.capterra.ca/software/1030545/scribe> |
| en-GB | <https://www.capterra.co.uk/software/1030545/scribe> |
| en-IE | <https://www.capterra.ie/software/1030545/scribe> |
| en-IL | <https://www.capterra.co.il/software/1030545/scribe> |
| en-IN | <https://www.capterra.in/software/1030545/scribe> |
| en-NZ | <https://www.capterra.co.nz/software/1030545/scribe> |
| en-SG | <https://www.capterra.com.sg/software/1030545/scribe> |
| en-ZA | <https://www.capterra.co.za/software/1030545/scribe> |
| fr | <https://www.capterra.fr/software/1030545/scribe> |
| fr-BE | <https://fr.capterra.be/software/1030545/scribe> |
| fr-CA | <https://fr.capterra.ca/software/1030545/scribe> |
| fr-LU | <https://www.capterra.lu/software/1030545/scribe> |

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