---
description: Learn more about Deliveroo price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Deliveroo Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Food Delivery Software](/directory/30861/food-delivery/software) > [Deliveroo](/software/1030489/deliveroo)

# Deliveroo

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> Deliveroo is delivery service software that acts as an intermediary between customers, drivers, and restaurants.
> 
> Verdict: Rated **4.5/5** by 37 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Deliveroo?

Deliveroo is a delivery service software aimed not only at people ordering food but also at drivers and restaurants. The menu includes a wide range of dishes from different cuisines.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 37 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.2/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Deliveroo

## Commercial Context

- **Starting Price**: GBP 3.49
- **Pricing model**: Per User
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile)
- **Supported Languages**: Arabic, Chinese, Dutch, English, French, Italian
- **Available Countries**: Australia, Belgium, France, Hong Kong SAR China, Ireland, Italy, Netherlands, Singapore, Spain, United Kingdom

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base

## Category

- [Food Delivery Software](https://www.capterra.com.au/directory/30861/food-delivery/software)

## Alternatives

1. [DoorDash for Merchants](https://www.capterra.com.au/software/1012321/doordash) — 4.1/5 (188 reviews)
2. [Restroworks Cloud Kitchen Management Software](https://www.capterra.com.au/software/1052968/restroworks-cloud-kitchen-management-software) — 4.9/5 (79 reviews)
3. [GrubHub](https://www.capterra.com.au/software/210141/grubhub) — 4.3/5 (131 reviews)
4. [Instacart](https://www.capterra.com.au/software/1012726/instacart) — 4.0/5 (47 reviews)
5. [Owner.com](https://www.capterra.com.au/software/1039701/owner) — 4.7/5 (96 reviews)

## Reviews

### "Expensive but Easy to use" — 4.0/5

> **Sunita** | *28 June 2024* | Retail | Recommendation rating: 5.0/10
> 
> **Pros**: convenience to see alot of food delivery options in one place.
> 
> **Cons**: It is more expensive than Just Eat and ordering from restaurants website directly or by phonecalling to place an order.
> 
> Friendly riders. Easy to use website. Sometimes offer good coupons.

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### "The best food delivery service in the UK" — 5.0/5

> **Ben** | *17 June 2023* | Publishing | Recommendation rating: 10.0/10
> 
> **Pros**: Deliveroo has a great range of restaurants and I find the customer support to be extremely responsive, especially when compared to their biggest competitor.
> 
> **Cons**: The experience with riders can be a bit hit-or-miss. My fiancée is not comfortable using Deliveroo on her own.
> 
> Broadly extremely positive, but you need to be fairly firm with the riders.

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### "Really terrible system" — 3.0/5

> **Hendrik** | *29 June 2022* | Hospitality | Recommendation rating: 5.0/10
> 
> **Pros**: Don’t really think this software is great at all
> 
> **Cons**: Hard to use, difficult to navigate, unable to set settings
> 
> Been pretty disappointed with this app amd made no impact on my business

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### "Ottimo" — 5.0/5

> **Giuseppina** | *24 June 2023* | Public Relations & Communications | Recommendation rating: 9.0/10
> 
> **Pros**: Deliveroo è ormai il mio punto di riferimento per le consegne ad orario di cena; i rider sono sempre puntuali e l'assistenza è sempre cordiale e disposta ad aiutare. Veramente ottimo\!
> 
> **Cons**: Purtroppo non tutti i ristoranti/pub che aderiscono a Deliveroo accettano il pagamento prima della consegna... un peccato\!

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### "Ottima Esperienza" — 5.0/5

> **Francesca** | *29 December 2023* | Photography | Recommendation rating: 10.0/10
> 
> **Pros**: Deliveroo è un'applicazione fatta molto bene; si può ordinare da molteplici locali che aderiscono alla consegna Deliveroo, in base al quantitativo di consegna ci sono varie tariffe che addirittura scompaiono e lasciano posto alla consegna gratuita. In ogni momento è possibile visualizzare in diretta la posizione del rider (ammesso abbia aderito a rivelarla) così da sapere in tempo reale dove si trova il proprio ordine.
> 
> **Cons**: Non ho mai riscontrato problemi con Deliveroo, anzi mi sono ritrovata notevolmente sorpresa dalla serietà dell'assistenza clienti.

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## Links

- [View on Capterra](https://www.capterra.com.au/software/1030489/deliveroo)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/1030489/deliveroo> |
| de-AT | <https://www.capterra.at/software/1030489/deliveroo> |
| de-CH | <https://www.capterra.ch/software/1030489/deliveroo> |
| en | <https://www.capterra.com/p/252491/Deliveroo/> |
| en-AE | <https://www.capterra.ae/software/1030489/deliveroo> |
| en-AU | <https://www.capterra.com.au/software/1030489/deliveroo> |
| en-CA | <https://www.capterra.ca/software/1030489/deliveroo> |
| en-GB | <https://www.capterra.co.uk/software/1030489/deliveroo> |
| en-IE | <https://www.capterra.ie/software/1030489/deliveroo> |
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| en-SG | <https://www.capterra.com.sg/software/1030489/deliveroo> |
| en-ZA | <https://www.capterra.co.za/software/1030489/deliveroo> |
| fr | <https://www.capterra.fr/software/1030489/deliveroo> |
| fr-BE | <https://fr.capterra.be/software/1030489/deliveroo> |
| fr-CA | <https://fr.capterra.ca/software/1030489/deliveroo> |
| fr-LU | <https://www.capterra.lu/software/1030489/deliveroo> |

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