---
description: Learn more about Cloud9HR price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Cloud9HR Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [HR Software](/directory/5/human-resource/software) > [Cloud9HR](/software/1029253/cloud9hr)

# Cloud9HR

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> HR/Payroll solution that processes payroll, employee onboarding/management, payroll/tax compliance, payroll reports, benefits, and more
> 
> Verdict: Rated **4.0/5** by 6 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Cloud9HR?

Designed for US businesses in any industry.  This cloud-based payroll solution manages employees, payroll processing, FED/State payroll tax compliance, candidate onboarding, financial integration.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 6 Reviews |
| Ease of Use | 3.8/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: Cloud9HR

## Commercial Context

- **Pricing Details**: Contact vendor for pricing details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Chromebook (Desktop)
- **Supported Languages**: English, Spanish
- **Available Countries**: United States

## Features

- Benefits Management
- Check Printing
- Compensation Management
- Direct Deposit
- Employee Database
- Onboarding
- Payroll Management
- Payroll Reporting
- Self Service Portal
- Tax Compliance
- Time & Attendance

## Support Options

- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [HR Software](https://www.capterra.com.au/directory/5/human-resource/software)

## Related Categories

- [HR Software](https://www.capterra.com.au/directory/5/human-resource/software)
- [Payroll Software](https://www.capterra.com.au/directory/30202/payroll/software)

## Alternatives

1. [Rippling](https://www.capterra.com.au/software/172127/rippling) — 4.9/5 (4614 reviews)
2. [BambooHR](https://www.capterra.com.au/software/110968/bamboohr) — 4.6/5 (3108 reviews)
3. [Paylocity](https://www.capterra.com.au/software/86714/webpay) — 4.3/5 (1822 reviews)
4. [Connecteam](https://www.capterra.com.au/software/153140/connecteam) — 4.6/5 (5058 reviews)
5. [Buk](https://www.capterra.com.au/software/208706/buk) — 4.8/5 (354 reviews)

## Reviews

### "Great Product\!" — 5.0/5

> **Emily** | *29 November 2022* | Construction | Recommendation rating: 10.0/10
> 
> **Pros**: Cloud9 is easy and almost error-proof. It has all of the onboarding in one place that takes employees step by step. For my HR Coordinators, it also is step by step where training is easy. The ability to help employees is greatly increased for these reasons as there is not any question about what they have to do.
> 
> **Cons**: I would love to see the ability to set paystubs to be emailed to employees automatically. Another thing would be to have is an App where employees can access their profile and paystubs.
> 
> Overall Cloud9 has been great\! It is easy to train employees and new admins on this system.

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### "User friendly" — 4.0/5

> **Emily** | *29 November 2022* | Construction | Recommendation rating: 5.0/10
> 
> **Pros**: The ease of onboarding, being able to input and run direct deposit, and the reports available
> 
> **Cons**: I don’t like that as an admin I can’t put in my own reimbursements or permanent expenses nor repeated deductions. And I appreciate the care for security but I hate changing my password so often.
> 
> Pretty painless\!

-----

### "Honest" — 3.0/5

> **Kem** | *8 December 2022* | Retail | Recommendation rating: 3.0/10
> 
> **Pros**: Calendar auto updateEasy reset of password
> 
> **Cons**: Auto download to computer you useIf not using the package no integration with vacation tracking or days offThe reports for our needs are terrible
> 
> People awesome product not so much

-----

### "Very user friendly" — 4.0/5

> **Macey** | *29 November 2022* | Furniture | Recommendation rating: 10.0/10
> 
> **Pros**: I love how easy this product is to use and understand. The migration was very simple and everyone at PDR is always available to help when needed.
> 
> **Cons**: I don't believe anything is missing. The only time I have questions is with new hires, only because they don't happen often. But I can always get the help I need.
> 
> Cloud9HR overall has made my job as the office manager very organized with everything in one place.

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### "Cloud9HR" — 5.0/5

> **Laurel** | *30 November 2022* | Construction | Recommendation rating: 7.0/10
> 
> **Pros**: The customer service is great and once someone explains it, it’s easy to navigate.
> 
> **Cons**: Unless someone tells you, walks you through a bit, it can be confusing.
> 
> It’s not bad, we use it regularly and appreciate the help with it.

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## Links

- [View on Capterra](https://www.capterra.com.au/software/1029253/cloud9hr)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/250766/Cloud9HR/> |
| en-AE | <https://www.capterra.ae/software/1029253/cloud9hr> |
| en-AU | <https://www.capterra.com.au/software/1029253/cloud9hr> |
| en-CA | <https://www.capterra.ca/software/1029253/cloud9hr> |
| en-GB | <https://www.capterra.co.uk/software/1029253/cloud9hr> |
| en-IE | <https://www.capterra.ie/software/1029253/cloud9hr> |
| en-IL | <https://www.capterra.co.il/software/1029253/cloud9hr> |
| en-IN | <https://www.capterra.in/software/1029253/cloud9hr> |
| en-NZ | <https://www.capterra.co.nz/software/1029253/cloud9hr> |
| en-SG | <https://www.capterra.com.sg/software/1029253/cloud9hr> |
| en-ZA | <https://www.capterra.co.za/software/1029253/cloud9hr> |
| es | <https://www.capterra.es/software/1029253/cloud9hr> |
| es-AR | <https://www.capterra.com.ar/software/1029253/cloud9hr> |
| es-CL | <https://www.capterra.cl/software/1029253/cloud9hr> |
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| es-PE | <https://www.capterra.pe/software/1029253/cloud9hr> |
| fr | <https://www.capterra.fr/software/1029253/cloud9hr> |
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