--- description: Learn more about Extellio price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Extellio Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Heatmap Software](/directory/30977/heatmap/software) > [Extellio](/software/1027765/extellio) # Extellio Canonical: https://www.capterra.com.au/software/1027765/extellio > Extellio is a platform for understanding and improving user journeys in all their aspects. > > Verdict: Rated **4.3/5** by 3 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Extellio? Websites, Online services, Intranets, Web apps, Mobile apps, SaaS ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 3 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Extellio ## Commercial Context - **Starting Price**: USD 20.00 - **Pricing model**: Other (Free Trial) - **Pricing Details**: The prices are based on website usage. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Bahamas, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda and 184 more ## Features - A/B Testing - API - Activity Dashboard - Alerts/Notifications - Analytics - Behavioral Analytics - Campaign Management - Cohort Analysis - Conversion Tracking - Customer Segmentation - Customizable Questions - Customizable Templates - Data Import/Export - Data Visualization - Engagement Tracking - Feedback Management - Funnel Analysis - Heatmaps - Hover Maps - Interactive Reports - Multi-Channel Distribution - Performance Metrics - Quantitative Metrics - Question Branching - Question Library - Real-Time Analytics - Real-Time Data - Real-Time Monitoring - Reporting & Statistics - Reporting/Analytics - Scroll Maps - Skip Logic - Surveys & Feedback - Template Management - Third-Party Integrations - Time on Site Tracking - URL Customization - Usability Testing - Usage Tracking/Analytics - User Interaction Tracking - User Journeys - Video recording/Transcriptions - Visitor Tracking - Visual Analytics - Web Traffic Reporting - Website Analytics ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) ## Category - [Heatmap Software](https://www.capterra.com.au/directory/30977/heatmap/software) ## Related Categories - [Heatmap Software](https://www.capterra.com.au/directory/30977/heatmap/software) - [User Testing Software](https://www.capterra.com.au/directory/32295/user-testing/software) - [Product Analytics Tools](https://www.capterra.com.au/directory/32915/product-analytics/software) - [Website Monitoring Software](https://www.capterra.com.au/directory/10021/website-monitoring/software) - [Website Optimisation Tools](https://www.capterra.com.au/directory/31557/website-optimization-tools/software) ## Alternatives 1. [Lucky Orange](https://www.capterra.com.au/software/150695/lucky-orange) — 4.7/5 (260 reviews) 2. [UmfrageOnline](https://www.capterra.com.au/software/201674/enquetes-maken) — 4.6/5 (1553 reviews) 3. [Google Forms](https://www.capterra.com.au/software/176571/google-forms) — 4.7/5 (11363 reviews) 4. [Hotjar](https://www.capterra.com.au/software/163516/hotjar) — 4.6/5 (539 reviews) 5. [SurveyMonkey](https://www.capterra.com.au/software/32728/surveymonkey) — 4.6/5 (10427 reviews) ## Reviews ### "Easy to use and many features" — 4.0/5 > **Jana** | *20 May 2024* | Machinery | Recommendation rating: 8.0/10 > > **Pros**: Easy to use, many features and easy to maintain > > **Cons**: UX can be a bit more improved as well as having possibilities to hide unused features will be nice > > Good experience overall and can recommend them ----- ### "Love the user experience, it's easy and comprehensible\!" — 5.0/5 > **Charlotte** | *13 September 2023* | Education Management | Recommendation rating: 9.0/10 > > **Pros**: When I realized that we had to change from GA3 to GA4, I decided to look for an alternative. At the same time we had a lot of discussions about GDPR and how to be compliant. Extellio turned out to be a good solution for us to assure compliance. The solution is very much like GA3, so it was super easy to start working with. In addition, we got the heatmaps that are very useful for website optimization. I’m happy that we were forced into this change, because we ended up with a much better and safer solution than we had before. > > **Cons**: Some of the self-help guides are quite heavy to read, they could have more pictures, videos, bullet points etc to make them easier to consume. > > Easy to use and good for website optimization. ----- ### "Surprisingly competent tool" — 4.0/5 > **Lars** | *24 August 2023* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: I stumbled upon Extellio when reading a post on Linkedin about GDPR/google analytics issues. I was very positively surprised when I discovered that I could replace GA + get a really nice survey tool on top of this. One of the team members at Extellio helped me a lot in analyzing challenges with our current web site which in retrospect saved us a lot of time. Hi \[sensitive content hidden\]\! > > **Cons**: It was easy to integrate the tool via GTM and was fine to use, but I keep discovering new features that perhaps could be described to me as an end user in a more clear way. > > Saved me money. Did not cost much time. ## Links - [View on Capterra](https://www.capterra.com.au/software/1027765/extellio) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | tr | | ----- ## Structured Data