---
description: Learn more about KnowledgeBase price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: KnowledgeBase Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Knowledge Base Software](/directory/32454/knowledge-base/software) > [KnowledgeBase](/software/1027159/knowledgebase)

# KnowledgeBase

Canonical: https://www.capterra.com.au/software/1027159/knowledgebase

> KnowledgeBase is a knowledge base solution that allows users to create, manage and share a repository of internal knowledge.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses KnowledgeBase?

There’s all you need to organize product knowledge and provide in-depth answers faster. At the same time, your customers can swiftly find answers in a friendly help center, day and night.

## About the vendor

- **Company**: Text
- **Location**: Boston, US
- **Founded**: 2002

## Commercial Context

- **Starting Price**: USD 39.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: One plan. All the features you need:
- Self-service around the clock 
- Improved knowledge management 
- Reduced workload for support teams
- Quicker response time
- Consistent tone of voice
- Rich text editor
- Google Analytics integration
- Reports and insights
- **Target Audience**: 2–10
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, United Kingdom, United States

## Features

- Content Management
- Customisable Branding
- Knowledge Base Management
- Knowledge Management
- Reporting & Statistics
- Reporting/Analytics
- Rich Text Editor
- Self Service Portal
- Text Editing

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [Knowledge Base Software](https://www.capterra.com.au/directory/32454/knowledge-base/software)

## Related Categories

- [Knowledge Base Software](https://www.capterra.com.au/directory/32454/knowledge-base/software)
- [Knowledge Management Systems](https://www.capterra.com.au/directory/30094/knowledge-management/software)

## Alternatives

1. [Document360](https://www.capterra.com.au/software/177031/document360) — 4.7/5 (290 reviews)
2. [Guru](https://www.capterra.com.au/software/145390/guru) — 4.8/5 (639 reviews)
3. [Connecteam](https://www.capterra.com.au/software/153140/connecteam) — 4.6/5 (5058 reviews)
4. [Confluence](https://www.capterra.com.au/software/136446/confluence) — 4.5/5 (3663 reviews)
5. [Salesforce Sales Cloud](https://www.capterra.com.au/software/61368/salesforce) — 4.4/5 (18768 reviews)

## Links

- [View on Capterra](https://www.capterra.com.au/software/1027159/knowledgebase)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/248753/Knowledgebase/> |
| en-AE | <https://www.capterra.ae/software/1027159/knowledgebase> |
| en-AU | <https://www.capterra.com.au/software/1027159/knowledgebase> |
| en-CA | <https://www.capterra.ca/software/1027159/knowledgebase> |
| en-GB | <https://www.capterra.co.uk/software/1027159/knowledgebase> |
| en-IE | <https://www.capterra.ie/software/1027159/knowledgebase> |
| en-IL | <https://www.capterra.co.il/software/1027159/knowledgebase> |
| en-IN | <https://www.capterra.in/software/1027159/knowledgebase> |
| en-NZ | <https://www.capterra.co.nz/software/1027159/knowledgebase> |
| en-SG | <https://www.capterra.com.sg/software/1027159/knowledgebase> |
| en-ZA | <https://www.capterra.co.za/software/1027159/knowledgebase> |
| fr | <https://www.capterra.fr/software/1027159/knowledgebase> |
| fr-BE | <https://fr.capterra.be/software/1027159/knowledgebase> |
| fr-CA | <https://fr.capterra.ca/software/1027159/knowledgebase> |
| fr-LU | <https://www.capterra.lu/software/1027159/knowledgebase> |

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