Who Uses This Software?

Popular with hotel security, law enforcement, retail and mall security, Serves extremely well as a value-add to share reports in real-time with colleagues and clients.

Average Ratings

7 reviews
  • Overall 4.6/5
  • Ease of Use 4.6/5
  • Customer Service 4.9/5
  • Features 4/5
  • Value for Money 4.5/5

Product Details

  • Starting Price USD 69.00/month
  • Pricing Details Standard plan is 5 users $69/mo. Or get our BASICS plan - it's free!
  • Free Version Yes
  • Free Trial Yes
  • Deployment Installed - Mac
    Cloud, SaaS, Web
    Installed - Windows
    Mobile - iOS Native
    Mobile - Android Native
  • Training In Person
    Live Online
    Webinars
    Documentation
  • Support Business Hours
    Online

Vendor Details

  • PreSynct Technologies
  • http://www.presynct.com
  • Founded 2004

About Presynct_OnDemand

Reporting and Case Management Software for security operations.

Log Activities, Write Reports, Track Cases, Dispatch Resources, Analyze Data.

Go Paperless from the Field to the Archive!

Simple, Intuitive Paperless Workflow! (Make data entry a little less suck-y and connect field info to back office digital archive)

Presynct_OnDemand Features

  • Case Management
  • Certification Management
  • Court Management Integration
  • Crime Scene Management
  • Criminal Database
  • Dispatching
  • Evidence Management
  • Field Reporting
  • Incident Mapping
  • Internal Affairs Administration
  • Investigation Management
  • Scheduling
  • Checkpoint Tracking
  • Customer Management
  • Data Collection
  • Event Management
  • Incident Management
  • Investigation Management
  • Multiple Alarm Queues

Presynct_OnDemand Most Helpful Reviews

Presynct Review Recommendation

Reviewed on 22/05/2019
John C.
Chief Deputy
Law Enforcement, 2-10 Employees
Used the Software for: 1-5 months
Reviewer Source 
5/5
Overall
5/5
Ease of Use
5/5
Features & Functionality
5/5
Customer Support
5/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: The program is awesome and performs as advertised. There are a few things I need to change and need to contact support to get it done, but otherwise, it is going great.

Pros: This software is easy to use and had many features that are customizable. Training other officers to use it took less than thirty minutes. The customer service is above and beyond expectation. It is timely, professional and on point.

Cons: One you learn how to navigate the forms and call customer service for ANY question you may have, there are no cons about it.

Vendor Response

by PreSynct Technologies on 23/05/2019

Thanks so much Chief Deputy Carter for your review. We're delighted to hear about your success with Presynct_OnDemand!

Case Management, Presynct Dispatch, and the Forms Designer have enhanced our Security Operations.

Reviewed on 08/12/2015
Peter S.
Protective Force Operations Manager
Reviewer Source 
5/5
Overall
5/5
Ease of Use
Features & Functionality
5/5
Customer Support
Value for Money

Comments: This product has exceeded my expectations. As a prior law enforcement officer, I had familiarity with several incident reporting products. Presynct is superior to other products because of their willingness to offer a customizable solution to meet your organizational needs. In addition to their exemplary customer service directed by Tim Pakes, the Forms Designer has enabled us to create and customize forms, eliminating our dependence upon paper and physical storage space.

Homeowners Association Reporting

Reviewed on 19/12/2016
Richard W.
Reviewer Source 
4/5
Overall
4/5
Ease of Use
3/5
Features & Functionality
5/5
Customer Support
4/5
Value for Money

Comments: We switched to Presynct in September 2016 and have been very impressed with the software. The ease of use, the workflow process, and the customer support have been beyond our expectations. We highly recommend Presynct to potential customers.

Vendor Response

by PreSynct Technologies on 21/12/2016

Richard,

Thank you so much for the glowing review. Please let us know what we can do to make Presynct better.

Thanks,
Tim

Good product for small departments.

Reviewed on 13/10/2016
Jeff F.
Chief of Police
Education Management, 201-500 Employees
Used the Software for: 2+ years
Reviewer Source 
3/5
Overall
3/5
Ease of Use
3/5
Features & Functionality
4/5
Customer Support
4/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: We have been using the SAAS for roughly 7 years now. The reports are easy to use and provide easy access to field units. I wish there were a little more reporting features to review past incidents, but overall the system is adequate for what we need.

Vendor Response

by PreSynct Technologies on 17/10/2016

We are sorry to hear our product is missing a function you find valuable. You'll be glad to know that our team is currently integrating a new reporting tool for the December update that will improve data visualization. Thanks for your feedback. It helps us develop a better product and is greatly appreciated. Please contact me directly if you'd like to discuss this further.

Security Manager

Reviewed on 10/10/2016
Curtis C.
Reviewer Source 
5/5
Overall
5/5
Ease of Use
5/5
Features & Functionality
5/5
Customer Support
5/5
Value for Money

Comments: Presynct was exactly what our organization was looking for. We wanted to keep our current report forms, due to their familiarization at all levels within the company, but integrate a database with them. The Presycnt crew was extremely flexible in our design, as well as our requests. Any issues that come up are responded to promptly and resolved quickly.

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