---
description: Learn more about incident.io price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: incident.io Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Incident Management Software](/directory/31332/incident-management/software) > [incident.io](/software/1024948/incidentio)

# incident.io

Canonical: https://www.capterra.com.au/software/1024948/incidentio

> Cloud-based reliability platform unifying on-call management, incident response, status pages, and post-mortems.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses incident.io?

Startups to large enterprises in technology, SaaS, e-commerce, and financial services. Designed for SRE, DevOps, and engineering teams.

## About the vendor

- **Company**: incident.io

## Commercial Context

- **Starting Price**: USD 19.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Please contact incident.io directly for pricing information.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Albania, Andorra, Argentina, Armenia, Australia, Austria, Azerbaijan, Bangladesh, Belarus, Belgium, Bolivia, Bosnia and Herzegovina, Brazil, Bulgaria, Canada, Chile, China, Colombia, Costa Rica, Croatia and 80 more

## Features

- Alerts/Notifications
- Incident Reporting
- Task Management

## Integrations (26 total)

- Agentforce
- Amazon CloudWatch
- Backstage
- Confluence
- Datadog
- Elsevier Pure
- GitLab
- Google Workspace
- JIRA Service Management
- Jira
- Linear
- Microsoft Teams
- New Relic
- Nomus
- Notion

... and 11 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Incident Management Software](https://www.capterra.com.au/directory/31332/incident-management/software)

## Alternatives

1. [Freshservice](https://www.capterra.com.au/software/132997/freshservice) — 4.6/5 (803 reviews)
2. [ITOC360](https://www.capterra.com.au/software/1095050/ITOC360) — 5.0/5 (4 reviews)
3. [PagerDuty](https://www.capterra.com.au/software/125693/pagerduty) — 4.6/5 (221 reviews)
4. [OpsGenie](https://www.capterra.com.au/software/170236/opsgenie) — 4.6/5 (156 reviews)
5. [Slack](https://www.capterra.com.au/software/135003/slack) — 4.7/5 (24221 reviews)

## Links

- [View on Capterra](https://www.capterra.com.au/software/1024948/incidentio)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/246211/incidentio/> |
| en-AE | <https://www.capterra.ae/software/1024948/incidentio> |
| en-AU | <https://www.capterra.com.au/software/1024948/incidentio> |
| en-CA | <https://www.capterra.ca/software/1024948/incidentio> |
| en-GB | <https://www.capterra.co.uk/software/1024948/incidentio> |
| en-IE | <https://www.capterra.ie/software/1024948/incidentio> |
| en-IL | <https://www.capterra.co.il/software/1024948/incidentio> |
| en-IN | <https://www.capterra.in/software/1024948/incidentio> |
| en-NZ | <https://www.capterra.co.nz/software/1024948/incidentio> |
| en-SG | <https://www.capterra.com.sg/software/1024948/incidentio> |
| en-ZA | <https://www.capterra.co.za/software/1024948/incidentio> |

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