---
description: Learn more about Fonada price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Fonada Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [IVR Software](/directory/30231/ivr/software) > [Fonada](/software/1024726/fonada)

# Fonada

Canonical: https://www.capterra.com.au/software/1024726/fonada

> Fonada provides CPaaS Voice, Text and Artificial intelligence solutions.
> 
> Verdict: Rated **4.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Fonada?

Banking and Financial Services, IT and ITES,  Logistics, Travel Tourism and Hospitality, Education, Automobile, Consumer Goods, Media and Advertisements, Consulting Services.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 1 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support |  | Based on overall reviews |
| Value for Money |  | Based on overall reviews |
| Features | 3.0/5 | Based on overall reviews |
| Recommendation percentage | 50% | (5/10 Likelihood to recommend) |

## About the vendor

- **Company**: Shivtel Communications

## Commercial Context

- **Pricing Details**: Please contact Shivtel Communications for pricing information.
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Available Countries**: India

## Features

- Call Routing
- Computer Telephony Integration
- IVR

## Category

- [IVR Software](https://www.capterra.com.au/directory/30231/ivr/software)

## Alternatives

1. [VoIP.ms](https://www.capterra.com.au/software/203084/voip-ms) — 4.8/5 (697 reviews)
2. [Ringover](https://www.capterra.com.au/software/169627/ringover) — 4.7/5 (858 reviews)
3. [Genesys Cloud CX](https://www.capterra.com.au/software/21409/genesys-cloud) — 4.3/5 (262 reviews)
4. [XCALLY](https://www.capterra.com.au/software/136894/xcally) — 4.8/5 (130 reviews)
5. [DeepCall](https://www.capterra.com.au/software/1031078/deepcall) — 4.9/5 (18 reviews)

## Reviews

### "Satisfactory" — 4.0/5

> **Niranjan** | *24 August 2022* | Consumer Services | Recommendation rating: 5.0/10
> 
> **Pros**: The product was easy to use and have received good technical support from the team
> 
> **Cons**: It has to upgrade to Ai feature, which is currently lacking in the software
> 
> Satisfactory

## Links

- [View on Capterra](https://www.capterra.com.au/software/1024726/fonada)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/245924/Fonada/> |
| en-AE | <https://www.capterra.ae/software/1024726/fonada> |
| en-AU | <https://www.capterra.com.au/software/1024726/fonada> |
| en-CA | <https://www.capterra.ca/software/1024726/fonada> |
| en-GB | <https://www.capterra.co.uk/software/1024726/fonada> |
| en-IE | <https://www.capterra.ie/software/1024726/fonada> |
| en-IL | <https://www.capterra.co.il/software/1024726/fonada> |
| en-IN | <https://www.capterra.in/software/1024726/fonada> |
| en-NZ | <https://www.capterra.co.nz/software/1024726/fonada> |
| en-SG | <https://www.capterra.com.sg/software/1024726/fonada> |
| en-ZA | <https://www.capterra.co.za/software/1024726/fonada> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Australia","address":{"@type":"PostalAddress","addressLocality":"Sydney","addressRegion":"NSW","postalCode":"2060","streetAddress":"Level 18 40 Mount Street North Sydney NSW 2060 Australia"},"description":"Capterra Australia helps millions of people find the best business software with user reviews, ratings and price comparisons.","email":"info@capterra.com.au","url":"https://www.capterra.com.au/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.com.au/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/Capterra","https://www.linkedin.com/company/capterra/","https://www.youtube.com/channel/UCjRCDmEibpHwyX3m2b3y80w"]},{"name":"Fonada","description":"Fonada offers end-to-end customer engagement solutions to help businesses connect, inform, and sell cost-efficiently. Our Voice, SMS, and AI-enabled solutions can help you become a household name.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/f2f1b914-2700-4cc7-a6f6-079b8704803b.jpeg","url":"https://www.capterra.com.au/software/1024726/fonada","@id":"https://www.capterra.com.au/software/1024726/fonada#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.0,"bestRating":5,"ratingCount":1},"operatingSystem":"Cloud"},{"@id":"https://www.capterra.com.au/software/1024726/fonada#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is Fonada?","@type":"Question","acceptedAnswer":{"text":"Fonada offers end-to-end customer engagement solutions to help businesses connect, inform, and sell cost-efficiently. Our Voice, SMS, and AI-enabled solutions can help you become a household name.","@type":"Answer"}},{"name":"Who Uses Fonada?","@type":"Question","acceptedAnswer":{"text":"Banking and Financial Services, IT and ITES,Logistics, Travel Tourism and Hospitality, Education, Automobile, Consumer Goods, Media and Advertisements, Consulting Services.","@type":"Answer"}}]},{"@id":"https://www.capterra.com.au/software/1024726/fonada#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"IVR Software","position":2,"item":"/directory/30231/ivr/software","@type":"ListItem"},{"name":"Fonada","position":3,"item":"/software/1024726/fonada","@type":"ListItem"}]}]}
</script>